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Reviews of The Royal Villas Swaziland

5 out of 5
The Royal Villas Swaziland
Main Ezulwini Road, Ezulwini, Lobamba, Hhohho

Reviews

8.6

Excellent

Rating 10 - Excellent. 56 out of 110 reviews" "
Rating 8 - Good. 34 out of 110 reviews" "
Rating 6 - Okay. 13 out of 110 reviews" "
Rating 4 - Poor. 2 out of 110 reviews" "
Rating 2 - Terrible. 5 out of 110 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Lenny

Stayed 1 night in Feb 2024
Response from RV on 17 Apr,2024
"We are delighted to know that you found your room comfortable and to your liking. Our goal is to provide a relaxing environment for our guests, and we're glad we achieved this for you."

10/10 Excellent

Edward C Green and Mary Sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints it was all fine
Stayed 4 nights in Jan 2024

10/10 Excellent

MADHUSUDHANA REDDY

Stayed 2 nights in Dec 2023

10/10 Excellent

MADHUSUDHANA REDDY

6/10 Okay

Vishal

Stayed 1 night in Dec 2023

8/10 Good

Jorge

Stayed 3 nights in Dec 2023

2/10 Terrible

Sebope David

Stayed 2 nights in Nov 2023

8/10 Good

paola

Liked: Cleanliness
Stayed 2 nights in Nov 2023

10/10 Excellent

Rodrigo

Stayed 1 night in Nov 2023

10/10 Excellent

Gerrit

Stayed 5 nights in Nov 2023

10/10 Excellent

Jeremiah

Stayed 2 nights in Nov 2023
Response from RV on 6 Nov,2023
“We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

8/10 Good

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from RV on 13 Oct,2023
Thank you for your fantastic rating! We are glad that you liked the location and enjoyed your overall stay. We are looking forward to welcoming you again!

8/10 Good

Jorge

Stayed 2 nights in Sep 2023
Response from RV on 13 Oct,2023
Thank you for your fantastic response! We are glad that you liked the location and enjoyed your overall stay.We are looking forward to welcoming you again!

6/10 Okay

Feroze

Business traveller
Liked: Cleanliness
Stayed 1 night in Sep 2023
Response from RV on 13 Oct,2023
Thank you for your rating! We hope to improve on the rest of the 4%. We are looking forward to welcoming you again!

8/10 Good

DIDIER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from RV on 25 Sept,2023
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

8/10 Good

Ravi

Stayed 3 nights in Jul 2023
Response from RV on 19 Jul,2023
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Guests like you. We look forward to hosting you again in the future!

10/10 Excellent

Dallas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very happy with property. Met all my business needs.
Stayed 4 nights in May 2023
Response from RV on 19 Jun,2023
Good day,We are pleased that you enjoyed your stay at the Royal Villas Hotel. our aim is to have you back once travelling brings you to Eswatini!!

10/10 Excellent

Olsian

Stayed 1 night in Apr 2023
Response from RV on 19 Jun,2023
Good day,We are pleased to know that you enjoyed your stay, our aim is to have you back once travels bring you back to Eswatini!

10/10 Excellent

Rie

Stayed 1 night in Apr 2023

10/10 Excellent

Siobhan

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very professional and friendly services and good value
Stayed 1 night in Aug 2022

10/10 Excellent

Raza

Stayed 1 night in Aug 2022

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place with great staff.
Stayed 1 night in Jul 2022
Response from Jojo on 22 Aug,2022
Dear Patrick,We are glad to know that your experience with us at the Royal Villas was splendid.We are looking forward to hosting you again.

10/10 Excellent

Sydney Dumisani

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well trained Hotel Staff
The hotel personnel was making sure that you are comfortable by asking me if there is anything else I need to make my stay more comfortable. They were very friendly. I was asked this question throughout my stay at Hotel.
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was great, thank you. Clean and professional. TY
Stayed 1 night in Feb 2021

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!!!
Totally AWESOME one of the most amazing places I have stayed in my life !
Stayed 3 nights in Mar 2020

10/10 Excellent

Nontokozo B

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is just so amazing from the moment you enter the gate it feels like you are in a safe paradise and the entire service is just excellent.
Stayed 1 night in Mar 2020
Response from Sizz on 16 Mar,2020
Thank you so much for the review will try o u bets to keep and upgrade our services

10/10 Excellent

Neil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All very good....
Stayed 5 nights in Feb 2020
Response from Sizz on 5 Mar,2020
Thank you for your review will try our best to keep our service even to greater

8/10 Good

Zonke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Sizz on 27 Feb,2020
Thank you for the review ,please visit again

2/10 Terrible

Verified traveller

Disliked: Staff & service
This reservation was canceled with the hotel clerks ok 2 minutes after it was made. It showed me it was canceled but I have not received anything from Expedia yet. Itinerary # 7520480578760 Please insure I was not charged
Stayed 1 night in Feb 2020
Response from sizz on 13 Feb,2020
Morning Mr Sampano Our sincerely apologies for the inconvenience, all bookings done through have to be cancelled by them , they have called to cancel the booking. So they will send you the cancellation from their side Once again we sincerely apologies for the whole misunderstanding experienced

8/10 Good

Serge

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Pleasant
Great and very spacious rooms in a quiet and tranquil environment my business partners and I we loved our stay overhere thé willingness of the staff to assist confirmed the hospitality of the swazi people we will return even though the food was not too great but we enjoyed the tranquility
Stayed 1 night in Jan 2020
Response from sizza on 5 Feb,2020
Thank you and we appreciate you review

8/10 Good

Lindiwe C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An awesome place to stay. Will really give tumbs up. Enjoyed my stay in this harmonious place with beautiful gardens and very clean. Very friendly staff.
Stayed 2 nights in Jan 2020
Response from Sizz on 5 Feb,2020
Thank you so much Hope to see soon

2/10 Terrible

Mpho

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Royal Villas is a rip off!
We didn’t get value for money and checked out a day earlier to move elsewhere. Should be downgraded to a three star.
Stayed 3 nights in Dec 2019
Response from sizz on 5 Feb,2020
Our sincere apologies for the unpleasant experience, will try our best to train & change our standard of service Once again our apologiest

10/10 Excellent

Petrus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for peace and quiet
Great hotel if you dont want 100s of tourists around you. The King Suites a must. Good breakfast too. Staff really friendly. Will definitely go back.
Stayed 6 nights in Dec 2019
Response from sizz on 5 Feb,2020
Thank you enjoy your trip back hope to see soon will try our best to up the standard once more

6/10 Okay

Thandeka

Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Aug 2019

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from nm on 31 Jul,2019
Thank you for you comments will try our utmost to even keep and make best standards

8/10 Good

joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classy
Stayed 1 night in Jul 2019
Response from nn on 8 Jul,2019
Thank you for your feedback looking forward to see you soon

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend the place any time and look forward to stay there again.
Stayed 4 nights in Jun 2019
Response from NM on 4 Jul,2019
Thank you for your feedback, we will try our best level to upgrade our services in all our various departments . Once again, thank you for using our establishment for your accommodation. Hope to see you soon

8/10 Good

Verified traveller

Stayed 4 nights in May 2019
Response from nn on 15 May,2019
Thank you hope to see you soon

10/10 Excellent

YUCEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from Nancy on 27 Mar,2019
Thank you for your feedback hope to see you soon

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from nm on 27 Mar,2019
Thank you for your feedback will try to do our best even more next stay

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the peace and coziness of the villas. Also enjoyed the breakfast.
Stayed 1 night in Jan 2019
Response from sizz on 6 Feb,2019
Thank you so much for your feedback hope to see you soon

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very beautiful and luxurious plcae. Good value for money
Stayed 2 nights in Jan 2019
Response from sizz on 6 Feb,2019
Thank you for the feedback

10/10 Excellent

Ceraphin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018
Response from nn on 28 Nov,2018
thank you ,hope to see you soon

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from nm on 21 Nov,2018
thank you

10/10 Excellent

Phindile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018
Response from nn on 21 Nov,2018
Thank you noted

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018
Response from nn on 21 Nov,2018
Thank you hope to se you soon

10/10 Excellent

Xolani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time
We had a great time, great hospitality.
Stayed 1 night in Oct 2018
Response from sizza on 31 Oct,2018
Thank you hope to see you soo

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kingdom of Eswatini
Stayed just for one night. Efficient pick up from airport, excellent staff, very large rooms. Gear value for money
Stayed 1 night in Oct 2018
Response from sizza on 31 Oct,2018
Thank you for your support enjoy your trip back hope to see you soon