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Reviews of Studio 6 Suites Louisville, KY – Airport/Expo Center

2 out of 5
Studio 6 Suites Louisville, KY – Airport/Expo Center
571 Phillips Ln, Louisville, KY

Reviews

6.2
Rating 10 - Excellent. 22 out of 118 reviews" "
Rating 8 - Good. 28 out of 118 reviews" "
Rating 6 - Okay. 26 out of 118 reviews" "
Rating 4 - Poor. 17 out of 118 reviews" "
Rating 2 - Terrible. 25 out of 118 reviews" "

6.8/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2024
Response from Thank you on 7 May,2024
Thank you for your feedback, it is greatly appreciated We look forward to seeing you in the future!

4/10 Poor

Jewell

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The gal at the front desk with the real long eyelashes was great.
Stayed 3 nights in May 2024
Response from Thank you on 6 May,2024
Thank you for your feedback it is greatly appreciated.

8/10 Good

Cameren

Business traveller, Travelled with pets, Travelled with group
Noisy and sketchy occupants however the hotel itself was pretty nice and very affordable. I would stay here again for sure. Next time I’ll just hope for quieter neighbors.
Stayed 2 nights in Feb 2024
Response from Thank you on 28 Apr,2024
Thank you for your feed back we greatly appreciate it. We look forward to seeing you in the future

2/10 Terrible

Covah

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They take no responsibility for their lack of cleaning. Front desk is ran by a very childish disrespectful 18 year old. I was charged for $56 for telling them my bed had hair and stains on the sheets, and becuz they didn’t have any other king beds that I requested, I was told to sleep on a full. I’m 6’6” tall. Just so you know Studio 6 is nothing more than a name change for another version of Motel 6. They have the same logos.
Stayed 2 nights in Apr 2024
Response from Thank you on 27 Apr,2024
Thank you for your feedback, please note that we wil be looking into these issues and we apologize for the inconvenience.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In clean condition, well maintained and looks newish. Very close to the highway and airport so if you're a light sleeper or sensitive to loud noise, this might not be the place for you.
Stayed 2 nights in Apr 2024
Response from Thank you on 22 Apr,2024
Thank you for your feedback! We look forward to seeing you in the future!

2/10 Terrible

Brian

Face plates on electrical fixtures were missing. Weather stripping around door was missing. Could see light around 3 sides. Was charged 100.00 deposit at check in that I was not aware of prior to arriving. Was told so long as the room was not smoked in that I would receive the deposit back… then I was given a room that smelled like smoke.
Stayed 2 nights in Apr 2024
Response from Thank you on 22 Apr,2024
Thank you for your feedback! We look forward to seeing you in the future!

10/10 Excellent

Candice

Stayed 4 nights in Apr 2024
Response from Thank you on 1 May,2024
Thank you for your feedback, it is greatly appreciated. We look forward to seeing you in the future!

6/10 Okay

Patricia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They charge a $100 deposit. last time I had to call so they can make the refund. They don´t put shampoo, rinse and only one little soap for the shower ,and not for the lavatory.
Stayed 1 night in Apr 2024
Response from Thank you on 11 Apr,2024
Thank you for your feedback.

8/10 Good

Cliff

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport
Stayed 1 night in Apr 2024
Response from Thank you on 7 Apr,2024
Thank you for your feedback! We look forward to seeing you in the furture!

10/10 Excellent

Cliff

Stayed 2 nights in Mar 2024
Response from Thank you on 3 Apr,2024
Thank you for your feedback! We look forward to seeing you in the future!

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to Kentucky Exhibition Center and Airport. Very limited parking though. Newly renovated rooms with nice beds. Big screen tv and nice room layout. Will stay here again.
Stayed 3 nights in Mar 2024
Response from Thank you on 29 Mar,2024
Thank you for your feedback we look forward to serving you in the future!

6/10 Okay

Amy

Travelled with family, Business traveller
Disliked: Amenities
Was charged a $100.00 deposit that wasnt made aware of until check in. Was told I had an option for late check out because I am only in town overnight because I had surgery and follow up appointment tomorrow. The heat and a/c in room did not work. There is no shampoo unless I pay 5 dollars for it. Very loud and noisy, plus people fighting right outside my room. Honestly I just feel very taken advantage of and unsafe. I will NOT be recommending this hotel to anyone, not even an enemy!
Stayed 1 night in Mar 2024
Response from Thank you on 27 Mar,2024
Thank you for your feedback, everything you've stated is being looked into. Thank you

8/10 Good

AM

Business traveller
Location. Commuter.
Stayed 7 nights in Mar 2024
Response from Thank you on 26 Mar,2024
Thank you for your feedback!

8/10 Good

Jacob

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice and clean. Didn’t have any issues during our stay.
Stayed 1 night in Mar 2024
Response from Thank you on 25 Mar,2024
Thank you for your feedback! We hope to see you again!

8/10 Good

Jeffrey

Travelled with family, Business traveller
Newly remodeled rooms, very comfortable beds. Large flatscreen TV, but limited channels. Parking was tight small lot. No elevator to second floor. Overall good value for price, will definitely stay here again!!!
Stayed 3 nights in Mar 2024
Response from Thank you on 25 Mar,2024
Thank you for your feedback! It is greatly appreciated

2/10 Terrible

Britney

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Thank you on 24 Mar,2024
We're sorry your stay was not what you expected, we apologize for any inconvenience. If you would like to contact the hotel directly, we would like to fix this issue for you. Thank you for your feedback

2/10 Terrible

paul

This was meant to be an airport hotel. It was advertised as such. But there is no airport shuttle that goes here, I had to organize a taxi. it should be reported as NOT convenient for airport at all.
Stayed 1 night in Mar 2024
Response from Thank you on 23 Mar,2024
We are sorry your stay was not what you expected. We do not advertise a shuttle, just that we are close to the airport. I am sorry for the inconvenience. Thank you for feedback.

6/10 Okay

Britney

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Where the ice machine was terrible has not been cleaned in a long time trash every where
Stayed 1 night in Mar 2024
Response from Thank you on 23 Mar,2024
I apologize for the inconvenience, we hope next time we exceed your expectations. Thank you for feedback

10/10 Excellent

Sandra, Libertyville

Liked: Amenities
Surprisingly spacious for a basic motel. Everything was clean and well presented. Could hear the aeroplanes as directly under a flight path and next to the airport, so to be expected.
Stayed 3 nights in Mar 2024
Response from Thanks on 11 Mar,2024
Thank you for your kind words! We will leave a light on for you!

6/10 Okay

Todd

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Noisey area.
Stayed 1 night in Feb 2024
Response from Thank you on 25 Feb,2024
Thank you for your review!

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Thank you on 19 Feb,2024
Thank you for your reveiw!

10/10 Excellent

Willam, Saipan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location for airport outbound.
Stayed 1 night in Feb 2024
Response from Thank you on 19 Feb,2024
Thank you for your reveiw, it is greatly appreciated!

6/10 Okay

Mallory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Told us they had breakfast, such as “coffee” that’s all. Room was newly renovated and clean. Just did not like how much you heard from outside during the night. Inconsiderate people at 4 am screaming and slamming doors is crazy!
Stayed 1 night in Feb 2024
Response from Thank you on 18 Feb,2024
We apologize for the misunderstanding, when Studio 6 took over, Expedia put their name on Rodeways website so it had old information, again I am very sorry for this and thank you for your review!

6/10 Okay

Paul

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Too close to airport. and was under construction.
Stayed 1 night in Feb 2024
Response from Thank you on 17 Feb,2024
Thank you for your review

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2024
Response from Thank you on 14 Feb,2024
Thank you for your review!

8/10 Good

Diane, Osteen

Liked: Cleanliness, amenities, property conditions & facilities
Extremely convenient for airport travel! Being renovated at the time so no breakfast options.
Stayed 2 nights in Jan 2024
Response from Thank you on 3 Feb,2024
Thank you for your reveiw it it greatly appreciatd!

2/10 Terrible

Sherry

Stayed 1 night in Jan 2024
Response from Thank you on 25 Jan,2024
We are sorry you decided not to stay with us, happy new year!

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Thank you on 15 Jan,2024
Thank you so much for your review, we greatly appreciate it!

2/10 Terrible

Robert

Business traveller
Disliked: Staff & service
Piece of 💩.
There is no Continental Breakfast and they advertise that they do. That's a big deal Staff could care less when asked about it . Neighborhood is unsafe nightstaff looks like drugaddicts awful experience. Do not let the new remodel fool you. The place is still a piece of 💩. Never again. Hotels.com why did you recommend them? I mean awful...
Stayed 2 nights in Jan 2024
Response from thank you on 8 Jan,2024
Thank you for your review.

2/10 Terrible

Lindsay

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from thank you on 8 Jan,2024
Thank you for your review

10/10 Excellent

Charles

Liked: Cleanliness, amenities
Stayed 3 nights in Dec 2023
Response from Thank you on 6 Jan,2024
Thank you for your review, we greatly appreciate it!

6/10 Okay

Taylor

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I personally would not stay here again.
Response from thank you on 14 Feb,2024
Thank you for your review!

2/10 Terrible

Sara

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Thank you on 3 Feb,2024
Thank you for your reveiw it it greatly appreciatd!

8/10 Good

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Thank you on 26 Dec,2023
Thank you for your review!

8/10 Good

Keith

Liked: Cleanliness, staff & service, room comfort
Solid for the price
It’s not the greatest but a good solid place for the price.
Stayed 1 night in Dec 2023
Response from Thank you on 20 Dec,2023
Thank you so much!

10/10 Excellent

John

Stayed 1 night in Dec 2023
Response from Thank you on 11 Dec,2023
Thank you for your review it means a lot to us!! Happy holidays!

6/10 Okay

Tony

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The atmosphere was just a little bit creepy. They looked as if they were in the middle of renovations. Some rooms were gutted and had their furniture on the grounds waiting for them to be loaded in a dumpster. Furniture was tagged up and trashed. It was the old furniture and was about to be replaced so I guess you can take that one as a positive action to make the place look good. At least they are trying!
Stayed 4 nights in Nov 2023
Response from Thank you on 30 Nov,2023
We are working hard to become a better property for our guests! Thank you for your review

4/10 Poor

KEITH

Stayed 1 night in Nov 2023
Response from Thank you on 17 Nov,2023
Thank you for your review

8/10 Good

Kyle R

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice and clean ! Staff was nice to work with !
Stayed 1 night in Nov 2023
Response from Thank yiu on 14 Nov,2023
Thank you for your review!!

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Ok - not the best.
Remolded room but no tv available. They didn't tell us that when we checked in. When i went and complainedd they were not very apologetic. Then when I went to check out all of a sudden there is now a sign posted stating sorry our tvs are not working. Go figure.
Stayed 2 nights in Nov 2023
Response from Thank you on 6 Nov,2023
Thank you for your review

2/10 Terrible

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Boring stay no room entertainment
No television on a homecoming and sports weekend
Stayed 2 nights in Oct 2023
Response from Thank you on 2 Nov,2023
Thank you for your review

4/10 Poor

William

Business traveller
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Review on 23 Oct,2023
Thank you for your review

4/10 Poor

Leo

Stayed 3 nights in Oct 2023
Response from thank you on 24 Oct,2023
Thank you for your review

6/10 Okay

Diana, Indianapoilis

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
TV in room could only get 2 channels. All other channels were extremely static. 1st night there were no coffee packs for the in room coffee maker. No drinking glasses
Stayed 3 nights in Oct 2023
Response from Apology on 19 Oct,2023
Dear Mrs. Johnson,I’d like to apologize on behalf of the hotel for your issues with the room. Being under construction has caused some riffs with our property but we are working hard to get it together for a better guest experience! Please know we value your opinion and will go over the issues with our employees. Thank youStudio 6 Management

4/10 Poor

Annette

Business traveller
Liked: Staff & service
Stayed 2 nights in Oct 2023
Response from Thanks on 19 Oct,2023
Thank you for your review

8/10 Good

Nancy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for the price.
It was affordable, convenient to get to our venue, great hot water and shower pressure. Our check in was fast. Overall pleasant. Comfortable clean bed.
Stayed 2 nights in Oct 2023
Response from Thank you on 19 Oct,2023
Thank you so much for your kind review. Know we are still working hard to be better so your next stay will be wonderful!

2/10 Terrible

mike

Business traveller
Disliked: Property conditions & facilities, room comfort
EHH
Staff was great, parking was great. BUT, they advertise things they don't have, like airport shuttle, breakfast, golf, microwave, the TV had maybe three channels. This is not the staff's fault. I am not a computer wiz, but I can't believe it is that difficult to provide an accurate description of amenities. There appear to be "permanent residents". I actually feel bad for the staff, needing to answer for managements failures. It worked for my purpose, just disappointed, especially with the price increases. Pay more, get the same or less.
Stayed 5 nights in Oct 2023
Response from Apologize on 19 Oct,2023
Dear Sir, On behalf of our team we would like to apologize for the issues. Know we have gotten these issues taken care of! We value our guest and their feedback! Thank you,Studio 6 Management

4/10 Poor

Lisa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property looked like it was closed and it should have been. I don't normally do reviews but this warranted the time. The TV only had 3 working channels. The plug in the bathtub wouldn't stay open so I had to shove a wash cloth under it. It took some searching to find an electrical outlet my charger wouldn't fall out of. Oh, and the hairdryer was missing the screen on the front so, basically, the heating element was hanging out. Good times. Thankfully, I was only staying one night. It was a last minute trip and I didn't pay enough attention when I booked. Do yourself a favor - pay an extra $20 and stay somewhere else.
Stayed 1 night in Oct 2023
Response from Apologies on 19 Oct,2023
Please let me apologize on behalf of our entire team. Please know we are working hard to fix every issue that you had a comment about. Hopefully, you will give us another chance to make it right!Thank you,Studio 6 Management

2/10 Terrible

Mark

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The property was in terrible condition and was in the process of being renovated. Very unsafe to even walk outside the rooms, with construction debris laying all over the place.
Stayed 1 night in Sep 2023
Response from Thank you on 19 Oct,2023
Thank you for your review

2/10 Terrible

Rebecca

Disliked: Cleanliness, property conditions & facilities, room comfort
Never Again
The motel was being remodeled. The room was very disappointing. No microwave (microwave was advertised.) No cable TV. Just a small TV with no channels. The room we had was rundown & not clean. The exterior was rundown as well. We were by the extremely noisy interstate. Won't stay here again!
Stayed 1 night in Oct 2023
Response from Apologies on 19 Oct,2023
Please let me start by apologizing for the issues you had during your stay. We take these comments seriously and are working hard to correct all of the problems you have brought up. Thank you for your feedback!