Rollaway beds, free WiFi
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Reviews of Wind Chase Inn

2 out of 5
Wind Chase Inn
13156 North Hickory, Loxley, AL

Reviews

7.2

Good

Rating 10 - Excellent. 64 out of 252 reviews" "
Rating 8 - Good. 90 out of 252 reviews" "
Rating 6 - Okay. 55 out of 252 reviews" "
Rating 4 - Poor. 19 out of 252 reviews" "
Rating 2 - Terrible. 24 out of 252 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Emily

Liked: Cleanliness, staff & service
It is not the epitome of high class hotels but it does not claim to be that. It was a great place to stay for cheap and provided the basics well. Staff was nice and attentive. Room was not super luxurious but was clean and functional. Air conditioner works VERY well but can be a little noisy. Would stay again if making a trip to Mobile/Gulf Shores.
Stayed 2 nights in Jul 2023

2/10 Terrible

Daniel C

Stayed 1 night in Jun 2023

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in May 2023
Response from Teresa Stephens GM on 6 Jun,2023
Thank you for staying with us. We hope to see you again.

10/10 Excellent

Busey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My stay was 3 nights. It's our Anniversary and i waited to late to books something close to Gulfshores, AL. The staffs here was friendly. We were in and out during the day. Easy in and easy exit onto the property. But a bit noisy at night because of the traffic. Overall it was a pleasant stay i wish i had a coffee pot in the room, then there is waffle house next door. For the rate to compare to Gulfshores rates i can afford to travel the 27 miles trips.
Stayed 3 nights in Jun 2023
Response from Teresa Stephens GM on 5 Jun,2023
Thank you for staying with us. We hope to see you the next time you are in the area.

10/10 Excellent

Vincent, Bradenton

Liked: Cleanliness, staff & service, property conditions & facilities
good location and perfect for a short stay.
Stayed 1 night in May 2023
Response from Teresa Stephens GM on 28 May,2023
Thank you for staying with us. We hope to see you again when you are the area.

4/10 Poor

Richard

Business traveller
Disliked: Cleanliness
Not very safe feeling
Stayed 1 night in Apr 2023
Response from Teresa Stephens GM on 2 May,2023
I am so sorry you did not feel safe here with us. We have never had an issue with safety.

10/10 Excellent

Wallace

Stayed 1 night in Apr 2023
Response from Teresa Stephens GM on 28 May,2023
Thank you for staying with us. We hope to see you again when you are in the area.

10/10 Excellent

Kirk

Stayed 1 night in Apr 2023
Response from Teresa Stephens GM on 2 May,2023
Thank you for staying with us. We hope to see you if you are in the area again.

10/10 Excellent

Dale

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and clean rooms.
Stayed 2 nights in Mar 2023
Response from Teresa Stephens GM on 3 Apr,2023
Thank you for staying with us. We hope you will come back again when you are in the area.

6/10 Okay

Tyler

Liked: Staff & service
Disliked: Amenities
Stayed 1 night in Mar 2023
Response from Teresa Stephens GM on 2 May,2023
Thank you for staying with us.

10/10 Excellent

GREGORY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CLEANEST MOTEL I HAVE EVER STAYED IN
Stayed 3 nights in Mar 2023
Response from Teresa Stephens GM on 27 Mar,2023
Thank you for staying with us. We hope to see you again if you are in the area.

10/10 Excellent

paula

Stayed 1 night in Mar 2023
Response from Teresa Stephens GM on 15 Mar,2023
Thank you for staying with us. We hope you stay with us again if you are in the area.

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Teresa Stephens GM on 13 Mar,2023
Thank you for staying with us. We hope you will come back when you are in the area.

10/10 Excellent

Bruce, Houston

Stayed 1 night in Mar 2023
Response from Teresa Stephens GM on 3 Apr,2023
Thank you for staying with us. We hope to see you again when you are in the area.

8/10 Good

Arthur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023
Response from Teresa Stephens GM on 9 Mar,2023
Thank you for staying with us. We hope to see you again when you are in the area.

8/10 Good

Alice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to restaurants
Stayed 1 night in Feb 2023
Response from Teresa Stephens GM on 9 Mar,2023
Thank You for staying with us. We hope to see you again when you are in the area.

10/10 Excellent

Zachary

Travelled with partner, Travelled with group
Liked: Staff & service, amenities
Its a cheap hotel so its not crazy luxurious but the staff was very friendly and theres a waffle house and gas station within walking distance. Its also right off the highway which is nice. We've stayed here before when we go to Conventions in Pensacola and its always been a pleasant stay.
Stayed 1 night in Feb 2023
Response from Teresa Stephens GM on 28 Feb,2023
Thank you for staying with us. We hope to see you if you are in the area again.

4/10 Poor

Alex

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The bed was so used you can see the valleys people bodies have left in the bed. There was also hair in the bed. The shower spout was hanging out of the wall. The carpet of sticky and squishy. The AC did not help cool the room off and the sink was cracked. I would rather sleep in my vehicle than here again.
Stayed 2 nights in Feb 2023
Response from Teresa Stephens GM on 21 Feb,2023
I am so sorry that you did not have a good stay with us. I am glad that you brought this to my attention. I will be looking into it.

8/10 Good

Misti

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Teresa Stephens GM on 21 Feb,2023
Thank You for staying with us. We hope to see you again soon.

10/10 Excellent

Angelo

Response from Teresa Stephens GM on 9 Mar,2023
Thank you for staying with us. We hope to see you when you are in the area.

10/10 Excellent

krisanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great safe clean quiet place , for a good nights stay , in and out!
Response from Teresa Stephens GM on 9 Jan,2023
Thank you for staying with us. We hope to see you again if you are in the area.

8/10 Good

Mollie

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have an old dog and was easy to take her out to the grass. Was quiet.
Stayed 1 night in Nov 2022

10/10 Excellent

Alicia

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Teresa Stephens GM on 17 Oct,2022
Thank you for staying with us. We hope you will come back and stay again when you are in the area.

6/10 Okay

Iraida

Travelled with family
Disliked: Cleanliness
The only disappointment we had was mildew in the bathroom and door .
Stayed 1 night in Oct 2022
Response from Teresa Stephens GM on 17 Oct,2022
Thank You for letting us know I will look into this and fix the problem

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice little hotel for a quick overnight stay.
Stayed 1 night in Sep 2022
Response from Teresa Stephens GM on 6 Sept,2022
Thank You for staying with us. We hope if you are in the area again you will come back and see us.

4/10 Poor

Michael

Stayed 2 nights in Sep 2022

10/10 Excellent

Pedro

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2022
Response from Teresa Stephens GM on 17 Aug,2022
Thank you for staying with us. We hope to see you again when you are in the area.

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

4/10 Poor

William

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The staff was great but the room smelly and poor condition.
Stayed 1 night in Jul 2022
Response from Teresa Stephens GM on 29 Jul,2022
I am so sorry about your bad stay. I am looking into fixing the problem.

10/10 Excellent

Kelley, Sycamore

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was right by I 10 , and it's a straight shot down 59 to the golf ! Come down 65 from north Alabama it's easy to get to. It will be my choice any time we go south.
Stayed 2 nights in Jul 2022
Response from Teresa Stephens GM on 15 Jul,2022
Thank You for staying with us. We look forward to seeing you again,

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right off the hwy, friendly staff, room was clean. Very affordable. Will stay again when traveling close by.
Stayed 1 night in Jul 2022
Response from Teresa Stephens GM on 4 Jul,2022
Thank you for staying with us. We look forward to seeing you the next time you are in the area.

10/10 Excellent

Alice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jun 2022
Response from Teresa Stephens GM on 17 Jun,2022
Thank you for staying with us. We hope you will come back and stay when you are in the area.

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

Agustin

Stayed 1 night in May 2022

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for price.
No nonsense hotel. No extra frills. Our first room had a bad smell, so she gave us another room with no issues. Very polite staff. Simple, clean rooms, Cold air. Good hotel for price.
Stayed 3 nights in May 2022
Response from Teresa Stephens GM on 13 Jun,2022
Thank You for staying with us. We hope you will come back if you are in the area.

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Teresa Stephens GM on 18 Apr,2022
Thank You for staying with us. We hope that if you are in the area you will come back and stay.

8/10 Good

Mac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs a thicker comforter on the beds!
Stayed 1 night in Apr 2022
Response from Teresa Stephens GM on 16 Apr,2022
Thank You for staying with us. I will look into getting a thicker comforter for the beds. We hope to see you again if you are in the area.

8/10 Good

Elmer

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, good value
Stayed 1 night in Mar 2022
Response from Teresa Stephens GM on 29 Mar,2022
Thank You for staying with us. We hope you will come back if you are in the area.

2/10 Terrible

Leslie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
nothing
Stayed 1 night in Mar 2022
Response from Teresa Stephens GM on 29 Mar,2022
I am sorry that your stay was not good.

6/10 Okay

Glenn

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Mar 2022
Response from Teresa Stephens GM on 21 Mar,2022
Thank you for staying with us. We hope you will come back and stay when you are in the area.

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property and the people were very nice. I would recommend this place.
Stayed 1 night in Mar 2022
Response from Teresa Stephens GM on 7 Mar,2022
Thank You for staying with us. We hope if you are in the area you will come and stay with us again.

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t see much but my room as I only spent 1 night on the road. The room was huge, clean, refrigerator with a freezer & the most comfortable bed. Staff very nice & helpful.
Stayed 1 night in Mar 2022
Response from Teresa Stephens GM on 4 Mar,2022
Thank You so much for staying with us. We hope to see you the next time you are in the area.

8/10 Good

IDA MAXINE, LAS VEGAS

Liked: Staff & service
Stayed 1 night in Feb 2022

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Feb 2022
Response from Teresa Stephens GM on 23 Feb,2022
Thank You for staying with us we hope to see you if you are in the area again.

4/10 Poor

Wanda

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Teresa Stephens GM on 30 Nov,2021
I am sorry that you did not enjoy your stay with us.

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
OK
Employees are nice. Decent Wifi speed. Worth the $90/night i paid. I wouldnt pay more though.
Stayed 4 nights in Nov 2021
Response from Teresa Stephens GM on 8 Nov,2021
Thank You for staying with us we hope to see you the next time you are in the area.

4/10 Poor

Kimberly

Liked: Room comfort
Disliked: Staff & service
Werent friendly at all. Weird people walking around outside my room watching me go into room alone. Wont come back, didnt feel safe
Stayed 1 night in Nov 2021
Response from Teresa Stephens GM on 8 Nov,2021
I am so sorry for what happened. I wish you would have informed the front desk about people outside we would have taken action on making you feel safe. And I do apologize for the front desk not being friendly I will be speaking to her about this. Thank You

6/10 Okay

Robert

Travelled with family
This was a typical off the highway motel. The bathroom was actually nicer than expected, but the beds were so hard and uncomfortable, that I had a horrible night sleeping. There was also a couple yelling at each other at 5 AM right outside of our room. That’s just how it goes when a place doesn’t have hallways.
Stayed 1 night in Oct 2021
Response from Teresa Stephens GM on 1 Nov,2021
I am sorry hear that you did not have a good stay with us. I will be looking into the issues and fixing them. Thank You

8/10 Good

Robin

Travelled with pets
Liked: Cleanliness, staff & service, amenities
I found the staff when I arrived to be very kind and attentive. I misplaced my cell phone and the woman at the desk happily said she would call my number until I found it. Thankfully it didn't take that long. I will forever be appreciative of her willingness to jump in and help.
Stayed 1 night in Oct 2021
Response from Teresa Stephens GM on 1 Nov,2021
Thank You for staying with us. I was glad to help you with finding your phone. We hope if you are in the area you will come back and stay again.

4/10 Poor

Don

Disliked: Cleanliness, property conditions & facilities
Theu had no tevorf of the reservation and paymenr we gave you and said they don"t work with hotels.com. we had to pay them.Hopefully,not charged twice for a almost dump.
Stayed 1 night in Oct 2021
Response from Teresa Stephens GM on 19 Oct,2021
I am sorry for that you did not understand that you must pay at time of check in. And do not worry you will not be charged twice and if you were not happy with your room you could have asked and we would have found you one more to your liking.