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Hotel Schlüssel

3.0 star property
Hotel with a restaurant, steps from Franciscan Church

Choose dates to view prices

Photo gallery for Hotel Schlüssel

Premium bedding, down duvets, in-room safe, individually decorated
Breakfast, lunch, dinner served; Regional cuisine
Premium bedding, down duvets, in-room safe, individually decorated
Point of interest
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Restaurant
The current price is S$364
includes taxes & fees
30 Jul - 31 Jul

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Double Room, 1 Queen Bed, Non Smoking, Private Bathroom

Premium bedding, down duvets, in-room safe, individually decorated

Deluxe Double Room, 1 Queen Bed, Non Smoking, Private Bathroom

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
Blackout curtains
Fan
Down duvet
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 2 Queen Beds, Non Smoking, Private Bathroom

City view

Family Room, 2 Queen Beds, Non Smoking, Private Bathroom

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Blackout curtains
Fan
Down duvet
Premium bedding
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 1 Queen Bed, Non Smoking, Private Bathroom

Premium bedding, down duvets, in-room safe, individually decorated

Standard Double Room, 1 Queen Bed, Non Smoking, Private Bathroom

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Blackout curtains
Fan
Down duvet
Premium bedding
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
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About the area

Map
Franziskanerplatz 12, Lucerne, 6003

What's nearby

  • Chapel Bridge - 5 min walk - 0.4 km
  • Lucerne Town Hall - 5 min walk - 0.5 km
  • KKL Lucerne - 9 min walk - 0.8 km
  • Lion Monument - 14 min walk - 1.2 km
  • Swiss Transportation Museum - 4 min drive - 2.8 km

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 9 min walk
  • Zurich Airport (ZRH) - 57 min drive

Restaurants

  • ‪Wirtshaus Taube - ‬2 min walk
  • ‪Restaurant Opus - ‬2 min walk
  • ‪Pastarazzi GmbH - ‬3 min walk
  • ‪Melissa's Kitchen - ‬2 min walk
  • ‪Suter's Meile - ‬2 min walk

About this property

Hotel Schlüssel

Hotel near Chapel Bridge
Located close to Franciscan Church and Jesuit Church, Hotel Schlüssel provides a terrace, an art gallery on-site and a shopping centre on-site. The on-site Regional cuisine restaurant, Restaurant Schlüssel, offers breakfast, lunch, dinner, light fare and children's meals. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • A 24-hour front desk, multilingual staff and luggage storage
  • Smoke-free property and a lift
Room features
All rooms are individually furnished, and offer comforts such as premium bedding and laptop-friendly workspaces, as well as perks such as free WiFi and desk chairs.
More amenities include:
  • Heating and fans
  • Bathrooms with showers and free toiletries
  • Wardrobes/cupboards, daily housekeeping and desks

Languages

English, French, German

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CHF 20 per night)
  • Street parking available

Food and drink

  • A restaurant

Restaurants on site

  • Restaurant Schlüssel

Things to do

  • Art gallery
  • Designer stores
  • Shopping centre

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 4 floors
  • Built in 1545
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service

More

  • Desk
  • Desk chair
  • Fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: CHF 20 per night (262 ft away)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Schlüssel Lucerne
Schlüssel Lucerne
Hotel Schluessel
Hotel Schlüssel Hotel
Hotel Schlüssel Lucerne
Hotel Schlüssel seit 1545
Hotel Schlüssel Hotel Lucerne
Boutique Hotel Schlüssel seit 1545

Frequently asked questions

Is Hotel Schlüssel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Schlüssel?

As of 2 Jul, 2025, prices found for a 1-night stay for 2 adults at Hotel Schlüssel on 30 Jul, 2025 start from S$364.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Schlüssel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Schlüssel?

Checkout is at 11 AM. Late checkout is available for a fee.

Where is Hotel Schlüssel located?

Located in the heart of Lucerne, this hotel is within a 5-minute walk of Franciscan Church, Jesuit Church and Chapel Bridge. Lucerne Town Hall and KKL Lucerne are also within 10 minutes. Lucerne (QLJ-Lucerne Train Station) is 9 minutes by foot and Lucerne Station is 9 minutes.

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Hotel Schlüssel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 119 out of 180 reviews
Rating 8 - Good. 40 out of 180 reviews
Rating 6 - Okay. 11 out of 180 reviews
Rating 4 - Poor. 6 out of 180 reviews
Rating 2 - Terrible. 4 out of 180 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

Great stay for a day trip! Self-Check in was quick and easy to navigate.
Stayed 1 night in May 2025

10/10

Selina was a star receptionist and made everything very easy and accommodating. Good location for walking and to the train station.
Stayed 1 night in Jun 2025

6/10

The good; Historic building. Next to a the beautiful Franciscan church. The not so good: as a hotel, the facilities match the age of the building. There is no air conditioning it was a hot night, and we had to keep the windows open. The church bells Rand all night, at each quarter hour, and tolled out the hour. We were leaving the room at 11:10 am. The housekeeper, with her best Frau Blucher impression, reprimanded us for not leaving the room at 11 am.
Stayed 1 night in Jun 2025

4/10

Great location. Good size room for family of 4. They provide free water bottles and soft drinks, which is great. Room did not have air conditioner and did not have good ventilation. Romm has only one window which skis did not open completely, opened only 25% due to safety I guess . They did provide 2 table fans. But that was not enough on hot summer days of our stay . It was extremely uncomfortable.
Stayed 2 nights in Jun 2025

8/10

Expensive price for the room, bed, no TV, no AC
Stayed 1 night in May 2025

10/10

Very nice hotel within walking of many attractions.
Stayed 1 night in Jun 2023

10/10

The room is nice and the staffs are awesome!

10/10

Clean, comfortable, quiet, and big towels! Good location close to the water and many restaurants. Staff could not have been more welcoming! Everybody was wonderful.
Stayed 1 night in Sep 2023

8/10

Good location. Try to get a room near the front of the hotel as back rooms are very noisy due to bar on the street in the back.
Stayed 2 nights in Jul 2022

10/10

Well situated. Close to everything.
Stayed 1 night in Jul 2022

10/10

Lovely staff :) thank you for your service;)
Stayed 1 night in Jan 2023

10/10

Outstanding service, the best I’ve ever encountered, from friendly and efficient staff, particularly David and his waiting team. Attractive boutique hotel in great location. Excellent kitchen. Great Al fresco dining ambience
Stayed 3 nights in Jul 2022

6/10

The beds are very nice, the location is great, room is clean but there is no AC and the building in general is very warm, not recommended for a summer stay
Stayed 1 night in Sep 2023

10/10

It was very clean and in a great location! Staff was very nice. It was a bit stuffy in the room, which only had a small fan on a dresser. Also, our window only opened partially due to a plexiglass barrier.
Stayed 3 nights in Sep 2022

8/10

Hotel was good, not great. Rooms are very small and there are steps needed even with the elevator. There is no storage area for clothes, so living out of a suitcase was necessary but not wanted. That meant using precious floor space for open suitcases. Good location near the old city. Didn't try breakfast.
Stayed 2 nights in Oct 2022

6/10

We stayed here for two nights. Our experience was more like renting an apartment from a private person that a room in a hotel. The reception desk was not available at check in, and few times I needed something for my room maybe after 4 pm. Overall room was clean but everyone who rent a room should be aware of the church bells that go off every 15 minutes, even during the nights.
Stayed 2 nights in Aug 2023

8/10

Excellent location just off the lake near pedestrian bridge allowing for easy access to dining and amazing views of the city. Close to the train station. Adorable balcony to overlook the square, but the fountain was drained so was not able to enjoy that. There is a church right across from the hotel, which means frequent bell ringing, although we found them not to be too loud. We checked in on a Sunday, so there was no reception open, which was unusual and potentially inconvenient although we had no problems.

4/10

overall, I don't like it and will not recommend it. it is convenient, however, the room is very small, without air conditioning. it was very warm. by opening the widow overnight, I got street noise as well as a large number of mosquito bites.
Stayed 2 nights in Jul 2023

8/10

We came in very tired from our overseas flight. It was a very hot day. Check in has humorous because the innkeeper had her dog there and the sweet puppy wasn’t used to being there, and annoyed the old dog that the person in front of us had. She, the innkeeper was very sweet. We were super tired so we barely took in any sights before crashing. We woke up at 11:05 and scrambled to get everything together as check out was 11:00. The person who checked us out seemed annoyed or maybe ready for us to be gone as he didn’t ask how our stay was and seemed put out that we asked to leave our luggage for a bit while we went to find some coffee. The room seemed clean but it must have been the first day of fan use, due to the heat, because the partition wall to the bathroom had a layer of dust on it that snowed all over the floor in that area of the room. Lovely little hotel, but be sure you check out on time!
Stayed 1 night in Jul 2022

2/10

Stayed 1 night in Mar 2024

4/10

es war leider nicht den goldene schlussel boutique hotel weil er zur zeit zu ist. wir wurden in goldenes Stern hotel umgeteilt. ich war sehr enteuchen weil ich einen anderen Hotel erwartet hat und keine zimmer sauber aber einfach keinen boutique hotel kategorie
Stayed 1 night in Feb 2024

6/10

古風なヨーロッパの雰囲気を感じることができるホテル。かなりローカルなホテルなので、旅慣れしてない人やビジネス出張の方にはお薦めできません。スタッフは親切です。ただチェックインとチェックアウトは従業員が少ないこともあり少し時間がかかります。観光目的で地元に滞在して楽しむ人にはお薦めしたいです。
Stayed 1 night in Dec 2023

10/10

Stayed 1 night in Nov 2023

6/10

Stayed 2 nights in Nov 2023

10/10

Stayed 1 night in Nov 2023