I checked in at 11pm. Did not get hot water in the shower, had a cold shower in winter. At 1am was told to change my room, as the hot water problem could not be fixed. After unpacking my stuff, I had to pack again and carry my things to the new room . Went to sleep at 2, had to check out at 9am.
Unfortunately the air conditioning was not working in the new room, had a terrible sleepless night and a full working day ahead. I was at the hotel for 9 hours, and did not have a restful night. The staff were apologetic and helpful, but my stay was pathetic. They packed breakfast for me as a gesture of kindness.
VERY DISAPPOINTED...Expect a FULL REFUND for the hardship and distress.