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"Wonderful, service/ staff beyound fantastic "

"Please stay here! Sulli and the other members of staff were incredible! They were kind, helpful and went above and beyond with our stay even making us a map to help us navigate Hanoi. For that I absolutely cannot recommend this stay enough! We were given a free upgrade as the room was available and we got free drink coupons. The rooms were lovely, the location was perfect and the hotel was next to everything you could want. The breakfast was delicious and when we were getting an early bus to sapa they packed us a delicious breakfast for us to have on our travels. They helped with our bags and made us feel so at home. And for the price this was all absolutely so much more than we could have expected! "

"I stayed at Hotel Melia in Ha Noi for 2 nights in August 2025 during holiday vacation. The check-in was smooth, and the front desk staff were very friendly—especially recommended great local restaurants. Our room was spotless, modern.The breakfast buffet was excellent with fresh pastries and good coffee. The location is ideal,short walk to major attractions. Overall, we had a fantastic experience and would highly recommend this hotel to anyone visiting Ha Noi"

"Hotel staff very attentive, welcoming and competent. We were very well received. On arrival we were toasted with a refreshing juice to soothe the heat. The employees are very cordial, welcoming us every walk back always with a friendly smile. Clean and pleasant environment, decorated with fresh and beautiful flowers. We feel at home. We love the breakfast, served with variety and abundance. Congratulations to everyone!!!! We love!!!"

"staff"

"This property is Amazing and a must stay destination hotel. It’s beautiful. The staff go over and above to make the experience top level. I’ll always want to stay with them "

" A beautiful hotel with all the extras and fantastic staff. Highly recommended "

"Professional service. Spectacular views"

"Great property "