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"Staff was extremely friendly and helpful. Only negative was getting English on our TV in the room."

"Location was ideal. Staff was friendly and helpful - must say I wish there were more options for breakfast but if I’m in Brazil I guess I’ll eat like Brazilians "

"This was my first time in Brazil, and this hotel truly made the experience fantastic. From the moment I arrived, every staff member at the front desk went above and beyond to make me feel welcomed, comfortable, and safe. Their hospitality exceeded my expectations and really made a difference in my stay. The location is also excellent! The neighbourhood offers a wide variety of dining options, from casual bites to diverse cuisines at different price points, all within easy reach. If I return to Brazil for a business trip, I wouldn’t hesitate to stay here again. Highly recommended! "

"Amazing place I am so happy I stayed there "

"clean room"

"Good price, good location, excellent staff "

"Very clean and great location!"

"Sempre quando em São Paulo fico aqui. Muito bom serviço e localização. "

"We stumbled upon the Grand Mercure completely by chance just walking in, looking for a spa that wasn't there anymore and ended up falling in love with it instantly. The front desk team was so warm, welcoming, and full of good energy that we decided to spend our last two nights in São Paulo there, and it was one of the best decisions of our trip. The entire atmosphere felt so inviting and comfortable, and the hospitality was next-level. And the restaurant… wow. I don’t know who the chef is, but they put their whole heart (and foot, in the best way) into the food every dish was spectacular. This is the kind of place that makes you feel at home while still feeling like you’re on a special getaway. I’d absolutely come back again without hesitation."