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"Check in was slow-long lines-not enough front desk staff. Always lots of guests. It’s a very busy hotel. Convenient to Terminal 3 & good shuttle service. Breakfast was good except warm foods were COLD. I heard other guests complain ."

"The staff were accommodating. The outdoor pool is crowded, making swimming difficult. The room was so small. The air conditioner wasn't working properly, and you couldn't adjust the temperature, which was so cold. The TV wasn't working, and there was a smell from the toilet."

"I didn’t go to the pool, everyone is friendly.. our room is quite small no drawers to put clothes. Specially if you are there for how many days. Everyone is friendly and welcoming. The only thing that we didn’t like is the people offering you to see thier condominium complex. People giving flyers are so pushy. "

"The breakfast is okay, but the fruits looks old and not looking fresh."

"I have stayed here three different times now and I doubt I will stay here again. Here's why: PRO's: Affordable rates, Great Location, Great Staff, Nice pool area, Nice showers with great water pressure. CON's: The hotel is damp and musty--everything in my room (the bedding, my clothes, everything) gets damp in there. The bathroom is small and oddly shaped--it is tricky to get inside the bathroom and then try to close the door. I accidently drank the water and ate the ice in the restaurant on my last night and ended up getting pretty sick (that's mostly my mistake--you don't do that in Manila)."

"Our stay at Charlie’s El Nido was absolutely wonderful and truly exceeded expectations. The rooms were perfect — clean, comfortable, and thoughtfully designed. The bathroom was spacious and modern, and we loved having a balcony overlooking the pool, which made mornings and evenings especially relaxing. The restaurant was fantastic. Breakfast every day was excellent with plenty of options to choose from. The omelet station was a highlight, along with fresh fruit selections, a variety of hot dishes, and fluffy pancakes made fresh upon request. Everything felt fresh, well-prepared, and enjoyable. What really made this stay special was the staff. Every single team member — from the front desk and restaurant staff to security and transportation personnel — was incredibly friendly, welcoming, and genuinely helpful. Their hospitality made us feel comfortable and well taken care of throughout our stay. The hotel amenities were great as well, including a full bar, gym, and a beautiful pool area that was perfect for relaxing after island tours. Overall, Charlie’s El Nido is a fantastic place to stay, and we would absolutely return. Highly recommended for anyone visiting El Nido! "

"Great stay and location "

"Great , perfect clean and comfortable"

"Very pleasant staff. Breakfast buffet was excellent!"