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Minibar, in-room safe, free WiFi, wheelchair access
Minibar, in-room safe, free WiFi, wheelchair access
Minibar, in-room safe, free WiFi, wheelchair access
Minibar, in-room safe, free WiFi, wheelchair access

Guest reviews

3.6 out of 5 Good
996 reviews
Guests rated this property 3.6/5 for cleanliness.

Popular amenities

Free WiFi
Parking included
Air conditioning
Restaurant
Breakfast Available
Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Map

Explore the area

Popular LocationHospital Conde S. Januario11 min walk
Popular LocationMacau Fisherman's Wharf15 min walk
Popular LocationSenado Square15 min walk
AirportMacau (MFM-Macau Intl.)11 min drive

Choose dates to view prices

  • Deluxe Suite

    Room amenities

    • 41 sq m
    • Sleeps 2
    More detailsDeluxe Suite
  • Deluxe Room (Limited Sale)

    5/5 guest room rating

    Room amenities

    • 27 sq m
    • Sleeps 3
    More detailsDeluxe Room (Limited Sale)
  • Comfort Quadruple Room

    Room amenities

    • 41 sq m
    • Sleeps 4
    More detailsComfort Quadruple Room
  • Executive

    Room amenities

    • 27 sq m
    • Sleeps 3
    More detailsExecutive
  • Deluxe Room

    4/5 guest room rating

    Room amenities

    • 27 sq m
    • Sleeps 3
    More detailsDeluxe Room
  • Deluxe Double Room

    Room amenities

    • 27 sq m
    • Sleeps 2
    More detailsDeluxe Double Room
  • Executive Double Room

    Room amenities

    • 27 sq m
    • Sleeps 2
    More detailsExecutive Double Room
  • Executive Suite

    Room amenities

    • 53 sq m
    • Sleeps 2
    More detailsExecutive Suite
  • Business Executive Room

    Room amenities

    • 27 sq m
    • Sleeps 2
    More detailsBusiness Executive Room

About this area

Macau

Located in Macau, Emperor Hotel is in the entertainment district. A-Ma Temple is a notable landmark and some of the area's popular attractions include Macau Fisherman's Wharf and Chimelong Ocean Kingdom. Looking to enjoy an event or a game? See what's going on at Macau Jockey Club or Cotai Arena.
Visit our Macau travel guide
View in a map
Popular Location

What's nearby

  • Hospital Conde S. Januario - 11 min walk
  • New Yaohan Department Store - 14 min walk
  • Macau Fisherman's Wharf - 15 min walk
  • Senado Square - 15 min walk
  • Ruins of St. Paul's Cathedral - 18 min walk

Getting around

  • AirportMacau (MFM-Macau Intl.) - 11 min drive

About this property

Emperor Hotel

3.5-star hotel near Macau Tower
A restaurant, a business centre and a meeting room are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site. All 390 rooms offer free WiFi, minibars and TVs. Other amenities available to guests include room service (during limited hours), free bottled water and hairdryers.
Emperor Hotel offers 390 forms of air-conditioned accommodation which are accessible via exterior corridors, and features minibars and a safe. Televisions come with pay-per-view films.

Bathrooms include a combined bath/shower unit, complimentary toiletries, hairdryers and toothbrushes and toothpaste. This Macau hotel provides complimentary wireless Internet access.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: MOP 88 for adults and MOP 88 for children
  • 1 restaurant
  • Room service available

Things to do

  • Shopping

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Laundry facilities

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English

Business services

  • 1 meeting room
  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property – June 2018
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Toothbrush and toothpaste

Entertainment

  • Films for purchase
  • Premium channels
  • TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Phone
  • Safe

Policies

Check-in

Check-in between 3:00 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for MOP 450.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MOP 88 for adults and MOP 88 for children (approximately)
  • Rollaway bed fee: MOP 450.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Property is also known as

Emperor Hotel Macau
Emperor Hotel
Emperor Macau
Emperor Hotel Hotel
Emperor Hotel Macau
Emperor Hotel Hotel Macau

Frequently asked questions

Can I cancel my reservation for free at Emperor Hotel and receive a full refund?
Yes, Emperor Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Emperor Hotel cancellation policy on our site for more details about any exclusions or requirements.
Is Emperor Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Emperor Hotel?
Self-parking is free at this property.
What time is check-in at Emperor Hotel?
Check-in is from 3:00 PM to midnight. Late check-in is available during limited hours.
What time is check-out at Emperor Hotel?
Checkout is at noon.
Where is Emperor Hotel located?
Situated in the entertainment district, this hotel is within 1 mile (2 km) of Macau World Trade Centre, Macau Fisherman's Wharf and Senado Square. Ruins of St. Paul's Cathedral and Macau Ferry Terminal are also within 1 mile (2 km).
3.6
Good
5 - Excellent
141
4 - Good
456
3 - Okay
306
2 - Poor
65
1 - Terrible
28

3.6/5

Cleanliness

3.6/5

Staff & service

3.5/5

Amenities

3.5/5

Property conditions & facilities

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet breakfast generally ok but some dishes were not refilled.
Stayed 2 nights in Jan 2020

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a pleasant stay
Check-in process was quick, and staff member was friendly and pleasant. Wifi service was strong and stable, yet my phone battery went out very fast when connected overnight. Toilet amenities were provided, even the housekeeping delivered the items to room quite promptly upon request. Just the shower was "fixed" with slight angle adjustment (up and down). It just reached my shoulders, so personally lowered "the base" a bit for hair washing. Rusted handle was seen around the bathtub. One more thing is...... it took a bit long for check-out process, as 12noon was peak time for check-out.
Stayed 2 nights in Jan 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
The schedule to macau ferry terminal and the border gate too long , if shorten is the best. If there is a free bus to airport that bring more credit to the hotel .
Stayed 5 nights in Jan 2020

1/5 Terrible

Travelled with family
Sad face IconDisliked: Cleanliness, amenities, property conditions & facilities
the location is good but the whole property mades you uncomfortable
Stayed 5 nights in Dec 2019

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

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