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Reviews of Legend Palace Hotel

4.5 out of 5
Legend Palace Hotel
Macau Fisherman's Wharf, Avenida Dr. Sun Yat-Sen, Macau

Reviews

9.2

Wonderful

Rating 10 - Excellent. 279 out of 432 reviews" "
Rating 8 - Good. 127 out of 432 reviews" "
Rating 6 - Okay. 17 out of 432 reviews" "
Rating 4 - Poor. 8 out of 432 reviews" "
Rating 2 - Terrible. 1 out of 432 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mary Jogen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good place to stay if you want to take some rest from busy life. Hotel personnel were very friendly, very courteous and very accommodating.
Stayed 2 nights in Apr 2024

10/10 Excellent

Nor Chiung Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel upgraded our room, perhaps as a birthday surprise. The food at the Chinese restaurant is very good. Staff are polite and nice. Rooms are clean.
Stayed 3 nights in Apr 2024

10/10 Excellent

Wei Tat Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were extremely helpful and friendly.
Stayed 3 nights in Apr 2024

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and large clean rooms
Stayed 2 nights in Apr 2024

8/10 Good

Wui Shing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious and beautiful. Don't have many choices for dining.
Stayed 2 nights in Mar 2024

10/10 Excellent

Yee Mei

Stayed 3 nights in Mar 2024

10/10 Excellent

Long

Stayed 3 nights in Feb 2024

10/10 Excellent

Su Lin, Pembroke Pines

Liked: Cleanliness, staff & service, property conditions & facilities
服務好
Stayed 2 nights in Feb 2024

10/10 Excellent

Steve

Stayed 1 night in Feb 2024

10/10 Excellent

Anita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is splendid and elegant. Staffs are very helpful & friendly. I’ll come back and stay there again.
Stayed 2 nights in Jan 2024

8/10 Good

Satyajit

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great room, spacious and well-equipped. Some staff were excellent, especially the housekeeping lady. Good location, walking distance from the Hong Kong ferry Food options definitely need to improve. We are vegetarian - there were literally no in-room dining (though we managed to get a vegetarian club sandwich aftet several calls and discussions with the staff) and even the buffet breakfast has very few options - just fruit which ran out quickly, toast - no jam and dry, sub-standard croissants .
Stayed 5 nights in Dec 2023

8/10 Good

Di

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

doris mary

Stayed 1 night in Dec 2023

10/10 Excellent

Jason

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suite rooms are spacious. Staffs are helpful and friendly.
Stayed 2 nights in Dec 2023

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent on every level
Stayed 3 nights in Dec 2023

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hard to taxi
Stayed 2 nights in Oct 2023

8/10 Good

Mok Tsui Fun

Liked: Cleanliness, staff & service, property conditions & facilities
clean and big room
Stayed 1 night in Oct 2023

8/10 Good

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff are very friendly and room is clean
Stayed 1 night in Sep 2023

10/10 Excellent

Micky

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very polite & helpful
Stayed 1 night in Aug 2023

10/10 Excellent

see

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Hotel room well furnished with gothic theme. Toiletry Accessories are more than adequate . Room with balcony offers a great view of the harbour.
Stayed 3 nights in Jul 2023

10/10 Excellent

MAN KAM

Stayed 1 night in Jul 2023

10/10 Excellent

Ivan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet,
Stayed 2 nights in Jul 2023

10/10 Excellent

Raymond Francis

Liked: Cleanliness, staff & service, property conditions & facilities
Next to the pier, staff very friendly.
Stayed 1 night in May 2023

10/10 Excellent

John

Stayed 2 nights in May 2023

8/10 Good

Marilou

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

MEI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 2 nights in Apr 2023

8/10 Good

Elke

Travelled with group
Liked: Cleanliness, staff & service
美中不足是房間冇棉花棒提供，另酒店附近沒太多食店，就連7-11都沒有，其他方面ok！
Stayed 1 night in Mar 2023

8/10 Good

Mitchell Man H

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were upgrade to a family suite with outdoor garden. It was fantastic.
Stayed 1 night in Jan 2020
Response from Front Office Legend Palace Hotel on 26 Jan,2020
Dear valuable guest, Warmest greetings from Legend Palace Hotel! It is always a pleasure to receive positive feedback from our guests, particularly when it is as positive as your experience was. Thank you very much for your kindest comments and patronage. We very much look forward to serving you again soon.

10/10 Excellent

Shaun, Florida

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful everything, nice and quiet. Definitely will stay there again
Stayed 2 nights in Dec 2019
Response from CK on 18 Dec,2019
Dear valuable guest, Thank you for the feedback on your recent stay with us. We are delighted to know that you loved the locations and the Legend Palace hospitality. We would like to thank you for choosing us as your preferred accommodation in Macau. We hope to welcome you back in the near future. Regards, Front Office Legend Palace Hotel

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019
Response from CK on 29 Nov,2019
Dear valuable guest, Thank you for the rating. We would like to thank you for choosing us as your preferred accommodation in Macau. We hope to welcome you back in the near future. Regards, Front Office Legend Palace Hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from CK on 29 Nov,2019
Dear valuable guest, Thank you for the rating. We would like to thank you for choosing us as your preferred accommodation in Macau. We hope to welcome you back in the near future. Regards, Front Office Legend Palace Hotel

10/10 Excellent

jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warren thorburn visit
Excellent stay, could not ask for better, Staff excellent and very helpful. Good management
Stayed 1 night in Jul 2019
Response from FO on 6 Aug,2019
Dear valuable guest, We are thankful for this review and we are delighted to read that we contributed to make your experience in Legend Palace Hotel an unforgettable one. We are looking forward to welcoming you back in the near future. Best regards, Front Office Legend Palace Hotel

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness
The food is good! The room is quite spacious... overall is clean and decent! Casino isn’t sizable and not much choices ! And not much to shop!
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019
Response from CK Chan on 11 Apr,2019
Dear guest, Warm greetings from Legend Palace Hotel Macau! Thank you for your recent stay at the Legend Palace Hotel. We trust that your stay was a pleasant one. Every guest is a valued guest and we were delighted to be your chosen hotel during your recent stay. We hope that you experienced exceptional service as intended by our management and staff. Once again it is our honor to have you as our guest; we truly hope to have the opportunity of welcoming you back to the Legend Palace Hotel Macau in the near future. Regards, CK Chan Front Office Manager

10/10 Excellent

Verified traveller

I like this hotel a lot with some good reasons, firstly, this hotel is situated next to the ferry terminal which is very convenient, secondly it has a sea view which is amazing, but most importantly customer services provided in this hotel is the best in Macao, particularly the desk duty manager Tom Jordan, I was carrying loads of luggage and he helped me to carry this loads of heavy stuff to the terminal, you could never find any hotel better than this one
Stayed 7 nights in Mar 2019
Response from CK Chan on 7 Apr,2019
Dear Guest, Thank you for taking the time to submit a review here in Expedia regarding your recent stay. I am pleased to read your comments about your experience and please rest assured that I will share your words of appreciation with the team, especially Tom. Looking forward to welcoming you back soon. Regards, CK Chan Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2019
Response from CK Chan on 7 Apr,2019
Dear guest, Warm greetings from Legend Palace Hotel Macau! Thank you for your recent stay at the Legend Palace Hotel. We trust that your stay was a pleasant one. Every guest is a valued guest and we were delighted to be your chosen hotel during your recent stay. We hope that you experienced exceptional service as intended by our management and staff. Once again it is our honor to have you as our guest; we truly hope to have the opportunity of welcoming you back to the Legend Palace Hotel Macau in the near future. Regards, CK Chan Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i just love this hotel. the location, the staff and the facilities are all great!
Stayed 2 nights in Mar 2019
Response from CK Chan on 7 Apr,2019
Dear guest, Thank you for taking the time to submit a review here in Expedia regarding your recent stay. I am pleased to read your comments about your experience and please rest assured that I will share your words of appreciation with the team. Looking forward to welcoming you back soon. Regards, CK Chan Front Office Manager

8/10 Good

Verified traveller

Stayed 1 night in Feb 2019
Response from CK Chan on 7 Apr,2019
Dear guest, Warm greetings from Legend Palace Hotel Macau! Thank you for your recent stay at the Legend Palace Hotel. We trust that your stay was a pleasant one. Every guest is a valued guest and we were delighted to be your chosen hotel during your recent stay. We hope that you experienced exceptional service as intended by our management and staff. Once again it is our honor to have you as our guest; we truly hope to have the opportunity of welcoming you back to the Legend Palace Hotel Macau in the near future. Regards, CK Chan Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel and staff is exceptional; highly recommend
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel - very friendly staff - highly recommend
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Front Office Manager on 27 Sept,2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

noam

Will definitely come again
Very easy to get if one come from Macau Ferry Staff helpful and polite Rooms excellent Great atmosphere
Stayed 1 night in Sep 2018
Response from Front Office Manager on 27 Sept,2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in not so great location
The hotel whilst looking a bit dated on the outside is in good condition are the rooms are excellent and very spacious.The rooms are the best feature of this hotel and if you are a smoker you are just going to ballistic over the balconies.The staff were excellent and the breakfast buffet is very good and very cheap about $18. Unfortunately if your here to gamble the casino itself is small and dark and a little bit disappointing.The surrounding casinos are also very similar and the whole area seems bit rundown and has a bigger mix of locals and tourists than the other casinos. The best casino in nearby proximity is the Sands which is as good as any casinos in Macauand from which you can catch free shuttles to the main strip over the bridge, the Oceanus is the best of the small casinos nearby. Overall the hotel facilities and staff were excellent but the location is just a bit to far awayfromyhe action on the main strip and from even the old macau casinos .
Stayed 2 nights in Aug 2018

10/10 Excellent

tony, melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice new hotel
very nice hotel, great staff and helpfull. not much to say except that i couldn't say a bad thing about it
Stayed 4 nights in Aug 2018
Response from Front Office Manager on 27 Sept,2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant Stay!
Stayed 2 nights in Jun 2018

10/10 Excellent

SAMMY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly staff and wonderful upgrade of ocean view
Stayed 4 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about this NEW hotel is outstanding/magnificent: lobby, rooms with balcony and water views, food, service. Staff are wonderful. Beside Hong Kong ferry. Attached to new half mile complex of shops, restaurants, smaller hotels, and casinos. What other hotels have balconies overlooking harbour? Competetive. Thank you management and staff for great stay.
Stayed 2 nights in May 2018

10/10 Excellent

sandeep, Chennai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great
great
Stayed 1 night in Sep 2017