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Reviews of Andino Machupicchu

3 out of 5
Andino Machupicchu
Ca. Chaska Tika, Machu Picchu, Cuzco

Reviews

8.6

Excellent

Rating 10 - Excellent. 11 out of 22 reviews" "
Rating 8 - Good. 8 out of 22 reviews" "
Rating 6 - Okay. 1 out of 22 reviews" "
Rating 4 - Poor. 1 out of 22 reviews" "
Rating 2 - Terrible. 1 out of 22 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Selene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not quiet and curtains allow too much light from stairs (travelers turn them on when using them) to come through the window. Overall a great value for our needs. The beds are clean.
Stayed 1 night in May 2024

8/10 Good

Julie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel close to the train station Machu Picchu bus and markets. A staff member met us from the train to take us to the hotel which was great.
Stayed 1 night in Apr 2024

6/10 Okay

Jose

Travelled with family
Small rooms.
Stayed 2 nights in Jan 2024

10/10 Excellent

MARIELLA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have a nice stay, thanks!
Stayed 1 night in Dec 2023

2/10 Terrible

GARY

Disliked: Staff & service, property conditions & facilities, room comfort
Hotel from hell!
We had a terrible stay at the Andino hotel. It came with a 9.4 rating…that can’t be accurate. The A/C unit didn’t work and neither did the other couples room that was traveling with us. No hot water for showers either. My room safe was locked shut and not opened after I reported it. This is the worst hotel I’ve stayed at through Hotels.com. Extremely disappointed!
Stayed 1 night in Nov 2023

10/10 Excellent

Rhonda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was amazing. They met us at bus station and walked us to property so we wouldn’t get lost. They made sure we knew what all we needed to visit Machu Picchu so we wouldn’t have any last minute surprises. Workers spoke good English. Hotel was clean and breakfast started at 5 am so we could still grab a bite before our 6 am entry time. Would definitely recommend to others
Stayed 1 night in Oct 2023

8/10 Good

jesica

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice place. We were a group of 13 people. We stayed only for one night. Check in was easy and fast. Staff are pleasant and nice.
Stayed 1 night in Aug 2023

10/10 Excellent

MASAYUKI

Stayed 2 nights in Jul 2023

10/10 Excellent

Willy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly, the rooms very clean. Very close to train station. Our room was at the 5th floor, there is an elevator, so no problem there. We were a group of 11 people in 3 different rooms.
Stayed 1 night in Jul 2023

8/10 Good

Chad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
In the context of the town, this hotel worked well for our visit to Machu Picchu. The staff was very nice and helpful, especially Franky. My understanding is that all the hotels are noisy and the town is in a constant state of construction. It worked out fine for us.
Stayed 1 night in Jul 2023

8/10 Good

Ana Elena

Stayed 1 night in May 2023

10/10 Excellent

wanderson

Stayed 1 night in May 2023

10/10 Excellent

Avijit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the Train Station and market
Stayed 1 night in Apr 2023

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptionally Wonderful Service and Helpful Staff
I booked for three nights with them. I traveled from Washington D.C. to Cuzco only to find that my checked luggage was not there! The airline informed me that I was supposed to pick up my luggage in Lima and re-check it to arrive in Cuzco- I was ynever told this but now understand that it is normal practice after arriving in your destination country if you have a connecting flight (same applied to returning to JFK before flying to DCA...). After arriving with only my backpack carry-on, I informed the staff of my predicament. They were very receptive and resolved to make phone calls to ensure that my luggage was delivered to me. Late on the second evening of my stay they had located my luggage and ensured that it was delivered directly to me at Andino! In addition, Esmerelda was especially helpful in giving me restaurant advice as well as advice on pretty much anything I wanted to know about; unfortunately, I do not speak much Spanish- this would have helped me a lot more along my trip if I did. Nevertheless, thanks to them, it was a wonderful experience and I would gladly stay with them again:)
Stayed 3 nights in Apr 2022

8/10 Good

gioacchino

Liked: Cleanliness, staff & service, amenities
La cittadina di Aguas Caliente non esisterebbe se non ci fosse Machu Picchu e la ferrovia costruita sulle sponde del fiume Urubanba. Andino MachuPicchiu si distingue per la cortesia e la dotazione di acqua calda anche nei rubinetti del lavandino, nonché per un arredamento delle camere sobrio e colorato. Buona la recezione TV e la colazione. Come tutto l'agglomerato urbano,risente della veloce crescita con aspetti non completati,intrecci di fili volanti ed una architettura alquanto scarsa ed improvvisata. Caratteristiche di "città selvaggia" che appena ti affacci alla finestra diventano eclatanti ed hai la tentazione di restare a tende chiuse!
Stayed 1 night in Mar 2024

4/10 Poor

Sérgio Augusto

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

MASATO

Liked: Staff & service, property conditions & facilities
ペルーのホテルでは電気ポットやコーヒーカップ、暖房設備もないホテルが多いがこのホテルはそれらが付いておりこの料金では大変満足しております。お勧めのホテルだと思います。
Stayed 2 nights in Jun 2023

10/10 Excellent

FABIO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apesar do clima nublado as fotos ficaram boas...
Hotel próximo a estação de trem, a cidade é bem pequena então tudo é próximo a tudo... Fui muito bem atendido pelo hotel.
Stayed 1 night in Mar 2023

10/10 Excellent

Rogelio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención y simpatía de los encargados excelente
Stayed 1 night in Mar 2023