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Reviews of Intiquilla Machupicchu Pueblo

2.5 out of 5
Intiquilla Machupicchu Pueblo
Aymuraypa Tikan s/n, Aguas Calientes, Machu Picchu, Cusco

Reviews

7.0

Good

Rating 10 - Excellent. 9 out of 36 reviews" "
Rating 8 - Good. 8 out of 36 reviews" "
Rating 6 - Okay. 12 out of 36 reviews" "
Rating 4 - Poor. 5 out of 36 reviews" "
Rating 2 - Terrible. 2 out of 36 reviews" "

7.4/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for the money
the hotel was comfortable and clean. Front desk service helpfull and pleasant. I was in the 6am MachuPicchu entrance group and the hotel had breakfast ready at 5am! One thing to note: the address provided by Hotels.com was easy to locate but... when I arrived there was a construction going on. I asked a gentleman there and pointed me out to a different address. They are undergoing a renovation and are operating somewhere else. No big deal, actually it is a better location, right in front of the river! It could’ve been helpful an email prior to arrival informing of new temporary address. Otherwise I’m very happy with Intiquilla Machu Picchu Hotel
Stayed 1 night in Apr 2019

6/10 Okay

Michael

Liked: Room comfort
Disliked: Property conditions & facilities
Get what you paid for.
Hotel is not located in the area booked. They moved and did not inform us. Took time to find it because of that. Would not allow late check out even if you paid. We had 2 rooms. One room with the window was good but the other room had no window and smelled really bad. Breakfast was okay, not fulfilling like other Peru locations. Overall location was really good. Close to markets and the train station.
Stayed 1 night in Mar 2019

10/10 Excellent

Ajay

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The address of Hotel is different. Have moved to new location. I reached there in a rainy night and it was painful to find the new address.
Stayed 1 night in Jan 2019

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay!
Hard to find, but I think that’s probably the case with anything in Aguas Calientes. The girl that checked us in was very helpful and kind. Really a great place for the price, I highly recommend!
Stayed 1 night in Aug 2018

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, affordable and clean option for AC
Located close to the train station and market on the east side, this was the perfect place to stay in Aguas Calientes. We arrived in the morning, but the receptionist let us put our stuff in a room. When we returned after Machu Picchu, we asked to switch to a smaller room (we were a couple and didn’t need three beds). No problem! The place was very quiet, which was great for a nice sleep. The shower had hot water too. We liked the top floor room, which was near the breakfast area. The food was ample and good. It’s all we wanted in a hotel in AC. And they preferred credit card payment, which was great (especially as there was no extra fee). Check out is a bit early at 9 but wasn’t an issue for us. Loved it!
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Mediocre accommodations
Met our needs for visiting Machu Picchu. Front staff ver quick to respond to issues (e.g., hot water, WiFi).
Stayed 2 nights in Jun 2018

8/10 Good

Matthew Yaksic

Liked: Cleanliness, property conditions & facilities, room comfort
not bad
Well-located and good breakfast. comfortable rooms, but the front desk can be hard to work with.
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Moments going to hotel but photo seeing very comfortable
Stayed 1 night in Dec 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couldn't find reservation
When we got to the hotel at night they couldn't find our reservations, the ladies working there were total lost and it took almost 40 minutes for the owner to show up. He found the reservations and did not have roons available so he took us to a better hotel for the same price. It was stressful and we were exhausted
Stayed 1 night in May 2017

4/10 Poor

Marie, Vancouver, BC

Disliked: Property conditions & facilities, room comfort
Hotel in Aguas Calientes
Three beds were cramped into a small room. One of the beds partially blocked the entrance to the bathroom. The bathroom had no fan and no hot water was available for showers. Other that the main person in charge the rest of the staff was not professional.

4/10 Poor

Verified traveller

Disliked: Staff & service
This should have been simple...
The room was perfectly fine, but some shortcomings of the staff made the stay a hassle. First, we were told someone would meet us at the train station to take us to the hotel, but no one came. Thankfully, a different hotel staff said he would take us to Intiquilla. Upon arrival at the hotel, we were told we did not have a reservation. Then the receptionist asked if we booked through Expedia, which I said yes, and she said in that case we would be staying at the other hotel in this chain, which has a slightly different name. It was only a short walk away, so that was fine. But my friend and I were being picked up by a tour group the next morning, and of course they also went to the wrong hotel. It was confusing and a little stressful, but we did finally connect with our Machu Picchu guide. Also, when we got to the hotel our room was locked and they could not let us in. The manager was fixing the hot water or something, so we just had to wait. After about 10 minutes we decided to go shopping, and when we got back about an hour later the room was open. We were told someone would be awake at 4am to check our bags into a locked room for the day, but no one was awake at 4am. I came back later but even at the time breakfast was supposed to start, no staff was around. They were quite late.

6/10 Okay

Claire, Milwaukee, WI

Disliked: Cleanliness, staff & service, property conditions & facilities
Fine hotel - affordable in Machu Picchu
The hotel was very average. For the most part it was clean, but there was visible dirt on the floor in some areas. It also was unfinished - there were lights over our bed that didn't work and a hole in the ceiling. The hot water oscillated between very hot and ice cold during our short showers. If you're looking to save money on lodging, it is a good option, but don't have very high expectations.

6/10 Okay

Elizabeth

Liked: Cleanliness, room comfort
very comfortable but we had to request heaters several times before we finally got them the next day.

6/10 Okay

Marcelo, Marcelo

Disliked: Property conditions & facilities
It could be better, not like the pictures
The room was ok, but not as in the pictures. The room was dirty, with spiderwebs, the ceiling is in bad conditions, the hot water didn't work well. The service was good and the wifi signal also good. Its very basic.

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Prácticamente no lo vi pk cuando llegué ya había anochecido, parece que debido a una averna no había luz y cuando me marche seguían sin electricidad. Evidentemente no era un problema del hotel sino general, pero dado que no era la primera vez que ocurrían esa averías, pienso que el hotel tendría que haber dispuesto de linternas o similar para los clientes, yo llegaba en el ultimo tren y me resultó francamente difícil encontrar el hotel, al cual llegué gracias a la linterna de mi móvil, que ademas apenas tenía batería, y así hasta la habitación. Además, dado que al pueblo solo se puede llegar por tren y era el último tren Y NO HABÍA LUZ EN TODO EL PUEBLO podían haber supuesto que estábamos en dicho tren e irnos a buscar a la estación. No se que hubiera pasado sino contamos con la linterna del móvil en un pueblo completamente oscuro. Según nos dijeron suele haber problemas con la luz y mi opinión es que no están preparado para dichos problemas, solo contaban con un par de velas en recepción.
Stayed 1 night in Apr 2019

10/10 Excellent

Paz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendable
Buen lugar, cerca de lugares de interés Habitación buena. Pero una de las habitaciones no salia agua caliente en bañera. Después lo solucionaron. Desayuno de baja calidad. Recepción y personal amables
Stayed 2 nights in Apr 2019

8/10 Good

Thuy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rất tốt
Stayed 1 night in Feb 2019

8/10 Good

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente la atención del personal.
Stayed 2 nights in Oct 2018
Response from DINO on 6 Dec,2018
muchas gracias sr Daniel siempre con la misma amabilidad para nuestros amigos visitantes.FELICES FIESTAS

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradecimientos!!!
Un sitio muy agradable para estar con la familia, muy bueno el desayuno y nos prestaron servicio de información para asistir al Machu Picchu. Gracias.
Stayed 1 night in Oct 2018
Response from DINO on 6 Dec,2018
Muchas gracias por su reconocimiento a la atencion brindada ese es nuestro objetivo para con ustedes que sientan como en casa.saludos

8/10 Good

Milagros

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2018

10/10 Excellent

victorio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelente. el hotel tenialo que ofertaba.
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

8/10 Good

carlos gerardo

Liked: Cleanliness, staff & service, room comfort
muy buena ubicación
excelente ubicación, todo céntrico y muy amable la recepcionista
Stayed 1 night in Jul 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel bruyant, connexion wifi très mauvaise
Stayed 2 nights in Jun 2018

6/10 Okay

xenia zazil

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bien pero podrían mejorar...
Hotel bien ubicado a pocos metros de la estación de tren, de los souvenirs, y de lugares para comer, auqnue aguas calientes es muuuy pequeño, el servicio estuvo bien, el personal amable, el desayuno, aunque no era muy variado, fue bueno; el detalle que el cuarto olía a humedad y en mi caso el tanque del excusado no funcionaba bien, en general, estuvo bien, si solo lo usas para llegar a dormir que fue nuestro caso,es un precio decente en relación a la calidad del hotel.

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal para disfrutar Machu Picchu
Los dueños tienen dos hoteles. Cuando llegamos al que nos correspondía, resulta que no estábamos en las reservas. Y nos llevaron al otro hotel que era mucho mejor. El personal muy amable, tenían café todo el dia y nos permitieron guardar el equipaje unas horas antes de empezar el regreso. La habitación estaba estupenda.
Stayed 2 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
turismo
!Excelente....................................................
Stayed 2 nights in Nov 2017

6/10 Okay

ARACELI, ESPAÑA

Liked: Cleanliness, staff & service
PUNTO DE PARTIDA PARA EL MACHUPICHU
Es un hotel ideal para dormir unas horas antes de coger el bus para subir a Machupichu ya que está en Aguas Calientes justo enfrente de donde se compran los billetes y están los buses que obligatoriamente hay que tomar para subir, ya que si se tiene la entrada a primera hora, hay que ir a esperar el bus a las 4 am. Te proporcionan un desayuno para llevar. No hay ascensor. Es un hotel con las habitaciones renovadas, pero en mi caso, la única ventana que tenía mi habitación era a un pasillo con la luz encendida y por donde transitaban los clientes del hotel. Volvería, pero pediría una habitación mas silenciosa.
Stayed 1 night in Oct 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Razoavel
Apartamentos pequenos e sem janela externa. No cafe da manha os funcionários não falam o que tem disponivel, exemplo ovo, e so se descobre observando as outras mesas
Stayed 2 nights in Jul 2017

4/10 Poor

MOUFIDA

Disliked: Cleanliness, room comfort
Points à améliorer
Hôtel correct pour juste y dormir mais il manque un certain confort : les draps et serviettes sont tachés. Il n y a pas de chauffage. Et la chambre n est pas comme sur la photo. Petit déjeuner très ridicule

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

Neila

Disliked: Property conditions & facilities, room comfort
Bom custo X beneficio para pernoite
O hotel é bem simples Para pernoite, razoável

8/10 Good

Fernando, Mar de Ajo, Argentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel
Muy buena

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
El pueblo de Aguas Calientes es pequeño, por lo que el hotel quedaba centrico, pero estaba muy descuidado y sucio.

2/10 Terrible

Luciana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfeito para quem fica só uma noite.
Cama limpa e banho quente por um preço bem razoável. Perfeito para quem fica só uma noite.

6/10 Okay

Luana

Liked: Cleanliness