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"Will go again"

"‏ My stay at the hotel was wonderful. The room was large and clean, all the hotel staff were kind and wonderful, and I enjoyed the breakfast. Thank you, and I will definitely return."

"Everything was great, room was clean, staff was great, breakfast too was good although it was the same every day. Just a short walk from the haram. I was just a little disappointed with the size of the bathroom, The bathroom was quite small with the toilet in a very tight spot making it difficult to do ablution"

"Enjoyed my stay at this hotel. Staff were very polite and the service was amazing. The hotel was very clean, spacious and comfortable. Would definitely recommend this hotel.This hotel was less than 2 minutes walk to the Haram. "

"Upgraded to family suite "

"Very good"

"Highly recommend this place, very clean with great service. Although it’s a bit far from the women’s gate, it’s definitely manageable. I went with my mom, and we had no difficulty accessing the Masjid at all."

"Yes. It was very good room."

"The biggest strength of this hotel is unquestionably the staff. From the moment we arrived, we felt truly welcomed. Special thanks to Anas, who set a very high standard of guest service. He welcomed us with genuine care, managed all the check-in procedures smoothly, and ensured we were completely satisfied. While waiting for the rooms to be ready, he thoughtfully arranged complimentary drinks at the restaurant, which reflected true five-star hospitality. At the restaurant, Abdul Kareem was exceptionally kind and attentive. Another highlight was Lujain at reception, who was the icing on the cake — extremely welcoming, warm, and informative. Special thanks also to Mohammed Altoudi, who was extremely professional and efficient during the checkout process. The rooms were clean, spacious, and very comfortable, with comfortable beds that allowed us to rest well. The location is excellent. A few points for improvement: the bathrooms felt slightly worn out, a and the room service, as is often the case in Makkah and Madinah hotels, was below the expected five-star standard. Additionally, the ladies’ prayer room would benefit from more privacy or better isolation from the main entrance, to enhance comfort and serenity."