Hotels in Madison West

"Great location, close both to the university and the downtown. Most friendly and helpful hotel staff that you can see."

"It was a clean room. I really appreciated the evening clerk. She was GREAT! When I went to turn the key in at the end of my stay, the person who was at the front desk was in the back and appeared to be reading a newspaper. There were two packages setting there. I announced that I was checking out and mentioned the packages. He didn't get up. Otherwise, everything couldn't have been BETTER! I loved the whirlpool. I liked how they had the room set up. Everything else was great."

"The room was very clean and the staff was wonderful. There was a small problem with the door and they promptly fixed it. Lovely!"

"Clean room- responsive heater/air conditioner, hot shower with forceful head, clean bathroom, fresh towels when needed. "

"everything was perfect. the restaurant within the hotel had great quality. the room was clean. the staff were great. i was impressed that they had free laundry machine and dryer for guests to use. "

"SPA staff is extremely unfriendly. Wanted to relax at the relaxation room, simply was asked to leave stating they are closing . Didn’t even ask my name to see if I was a returning guest. Specifically, staff who was closing SPA on March 24th, 2026. Not going to use that SPA anymore. "

"Staff super helpful!! "

"Nice room, kind staff"

"Very helpful front desk staff. We drove down. No airport shuttle was needed. "