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NH Collection Madrid Gran Vía

4.0 star property

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Photo gallery for NH Collection Madrid Gran Vía

View from room
Lobby
Lunch and dinner served, Spanish cuisine
1 bedroom, minibar, in-room safe, soundproofing
Lobby
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • Housekeeping
  • 24/7 front desk
The current price is S$315
includes taxes & fees
20 Jul - 21 Jul

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Premium Room (Extra Large)

1 bedroom, minibar, in-room safe, soundproofing

Premium Room (Extra Large)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double or Twin Room (Gran Vía View)

1 bedroom, minibar, in-room safe, soundproofing

Superior Double or Twin Room (Gran Vía View)

9.8 out of 10
Exceptional
(17 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Separate bedroom
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Double or Twin Room

1 bedroom, minibar, in-room safe, soundproofing

Superior Double or Twin Room

9.6 out of 10
Exceptional
(18 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Separate bedroom
Eco-friendly toiletries
Bathrobes
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Premium Room (Gran Vía View)

1 bedroom, minibar, in-room safe, soundproofing

Premium Room (Gran Vía View)

9.8 out of 10
Exceptional
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Eco-friendly toiletries
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Premium Room

1 bedroom, minibar, in-room safe, soundproofing

Premium Room

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Separate bedroom
Eco-friendly toiletries
Bathrobes
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite (Gran Via View)

1 bedroom, minibar, in-room safe, soundproofing

Junior Suite (Gran Via View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Separate bedroom
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Junior Suite (Gran Vía View, Extra Bed 2A + 1C)

1 bedroom, minibar, in-room safe, soundproofing

Junior Suite (Gran Vía View, Extra Bed 2A + 1C)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Separate bedroom
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite (Gran Via View | Extra Bed 3 Adults)

1 bedroom, minibar, in-room safe, soundproofing

Junior Suite (Gran Via View | Extra Bed 3 Adults)

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Separate bedroom
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Map
Gran Via 21, Madrid, Madrid, 28013

What's nearby

  • Gran Via - 2 min walk - 0.2 km
  • Puerta del Sol - 6 min walk - 0.6 km
  • Plaza Mayor - 11 min walk - 1.0 km
  • Prado Museum - 13 min walk - 1.1 km
  • Royal Palace of Madrid - 16 min walk - 1.4 km

Getting around

  • Gran Via Station - 1 min walk
  • Madrid Recoletos Station - 15 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 19 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Tapa Tapa Montera - ‬1 min walk
  • ‪Picalagartos Sky Bar - ‬1 min walk
  • ‪Casino Gran Via - ‬1 min walk
  • ‪Starbucks - ‬2 min walk

About this property

NH Collection Madrid Gran Vía

Upscale hotel near Gran Via
A short walk from Puerta del Sol and Plaza Mayor, NH Collection Madrid Gran Vía provides a terrace, dry cleaning/laundry services and a bar. The on-site Spanish cuisine restaurant, Picalagartos, offers lunch and dinner. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Cooked-to-order breakfast (surcharge), a water dispenser and a front desk safe
  • A lift, smoke-free property and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff and location
Room features
All 94 rooms include comforts such as pillow menus and air conditioning, in addition to thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Other amenities include:
  • Reusable coffee/tea filters, recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and showers
  • 45-inch flat-screen TVs with satellite channels
  • Eco-friendly cleaning products, electric kettles and daily housekeeping

Languages

English, Spanish

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to noon on weekends; EUR 13 to 32 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Picalagartos
  • Picalagartos

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 35 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 25 kg per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 13 to 32 per person
  • Pet fee: EUR 35 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Gran Via 21 Hotel
Gran Via 21 Senator
Hotel Gran Via 21
Hotel Senator Gran Via 21
Senator 21 Hotel
Senator Gran Via 21
Senator Hotel Gran Via 21
Senator Gran Via Hotel Madrid
Senator Gran Via Madrid
Nh Collection Madrid Gran Via
NH Collection Madrid Gran Vía Hotel
NH Collection Madrid Gran Vía Madrid
NH Collection Madrid Gran Vía Hotel Madrid

Frequently asked questions

Is NH Collection Madrid Gran Vía pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 25 kg per pet. There's a fee of EUR 35 per accommodation, per night. Service animals are exempt from fees.

How much does it cost to stay at NH Collection Madrid Gran Vía?

As of 25 Jun, 2025, prices found for a 1-night stay for 2 adults at NH Collection Madrid Gran Vía on 20 Jul, 2025 start from S$315.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at NH Collection Madrid Gran Vía?

This property doesn't offer parking.

What time is check-in at NH Collection Madrid Gran Vía?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at NH Collection Madrid Gran Vía?

Checkout is at noon.

Where is NH Collection Madrid Gran Vía located?

Located in Madrid Centro, this hotel is within a 10-minute walk of Gran Via, Puerta del Sol and Plaza de Santa Ana. Plaza Mayor and Prado Museum are also within 15 minutes. Gran Via Station is only a 2-minute walk and Sevilla Station is 4 minutes.

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NH Collection Madrid Gran Vía Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 787 out of 1009 reviews
Rating 8 - Good. 165 out of 1009 reviews
Rating 6 - Okay. 32 out of 1009 reviews
Rating 4 - Poor. 12 out of 1009 reviews
Rating 2 - Terrible. 13 out of 1009 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rochelle

Liked: Cleanliness, property conditions & facilities
Lovely staff, beautiful views, clean, and will definitely be back.
Stayed 1 night in Jun 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoy the location
Stayed 7 nights in May 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and convenient stay
Stayed 1 night in Feb 2025

10/10 Excellent

Emeric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location
Stayed 1 night in Apr 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, quiet room, close to everything,
Stayed 7 nights in Mar 2025

10/10 Excellent

Ines

Liked: Cleanliness, amenities, property conditions & facilities
Everything good
Stayed 3 nights in Jun 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place

Absolutely amazing hotel. Beautiful rooms/nice staff. Strongly recommending
Stayed 2 nights in Mar 2025

10/10 Excellent

Roger

Welcoming staff and comfortable room.
Stayed 4 nights in Mar 2025

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, super kind staff, very clean room, great rooftop bar.
Stayed 1 night in Jan 2025

10/10 Excellent

Jod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, great vibe and rooftop is great
Stayed 3 nights in Feb 2025

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in the center of all of the stores, restaurants and entertainment places of Madrid. When we return to Madrid, we would definitely stay in this hotel again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I joined the stay and the location of the hotel The price of the stay was high
Stayed 4 nights in Apr 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and customer service
Stayed 5 nights in Jan 2025

10/10 Excellent

HECTOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and Hotel brand
Stayed 2 nights in Nov 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another good stay

I have stayed at this hotel several times. The staff is very friendly and helpful. The rooms have pretty much everything you need. The location is very good. I will continue to stay here.
Stayed 4 nights in Mar 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel. Staff very helpful and committed to providing the best experience for guests.
Stayed 1 night in Dec 2024

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were great and staff was top notch.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will 100% stay at this hotel again and again. The staff is amazing, the facilities are gorgeous. Everyone is kind, the beds are comfortable, as are the pillows.. rooms are beautiful. I have repeatedly stayed in Madrid, I find this location to be superb. It is walkable to everywhere, and in the heart of the action. The rooms are quiet, roof gorgeous, staff bend over backwards to be helpful. Wonderful food as well. Each area is thoughtfully decorated and our visit in a balcony room was outstanding!!
Stayed 4 nights in Apr 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Property centrally located, friendly and service oriented staff
Stayed 1 night in Feb 2025

10/10 Excellent

Julio Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An Exceptional Stay! Our stay at the hotel was absolutely wonderful and exceptional! Everything was perfect, from the comfortable rooms to the excellent service. We truly enjoyed every moment and can’t wait to return. Highly recommended!
Stayed 2 nights in Feb 2025

10/10 Excellent

ismail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal location

Ideal location Close to all major attraction
View from bedroom
Sky Bar
Stayed 4 nights in Dec 2024

10/10 Excellent

Rachell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and location
Stayed 1 night in Jun 2024

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always emjoy staying at this property. Staff is extremely helpful, location can’t be beat, hotel room is excellent. Rooftop with great view and good cocktails.
Stayed 3 nights in Dec 2024

10/10 Excellent

Bogdan

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel, friendly staff and the best location.
Stayed 3 nights in May 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff and location was convenient
Stayed 3 nights in Sep 2024