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Nuevo Madrid

4.0 star property
Hotel with a full-service spa, near Bernabéu Stadium

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Photo gallery for Nuevo Madrid

Lobby
View from property
View from property
Bar (on property)
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Gym
  • Parking available

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Small Single Room

Down duvets, minibar, in-room safe, desk

Small Single Room

7.8 out of 10
Good
(8 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
Bidet
Private bathroom
  • 19 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Junior Suite

Down duvets, minibar, in-room safe, desk

Junior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
Shower/bath combination
  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Double Room, City View

Down duvets, minibar, in-room safe, desk

Premium Double Room, City View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Hairdryer
Shower/bath combination
Private bathroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Single Use

Down duvets, minibar, in-room safe, desk

Double Room Single Use

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
Hairdryer
Shower/bath combination
  • 23 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Double or Twin Room

Down duvets, minibar, in-room safe, desk

Double or Twin Room

8.8 out of 10
Excellent
(36 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
Hairdryer
Shower/bath combination
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Double Room with extra bed

Down duvets, minibar, in-room safe, desk

Double Room with extra bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
Hairdryer
Shower/bath combination
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

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About the area

Map
Calle Bausa, 27, Madrid, MD, 28033

What's nearby

  • Plaza de Castilla - 2 min drive - 1.4 km
  • Bernabéu Stadium - 4 min drive - 2.9 km
  • El Retiro Park - 9 min drive - 10.4 km
  • Prado Museum - 9 min drive - 8.2 km
  • Plaza Mayor - 11 min drive - 7.9 km

Getting around

  • Ramon y Cajal Station - 5 min drive
  • Manoteras Station - 15 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 14 min drive

Restaurants

  • ‪Pepitos - ‬8 min walk
  • ‪Punto y Coma - ‬7 min walk
  • ‪La Espuela de Plata - ‬9 min walk
  • ‪La Tabernita - ‬10 min walk
  • ‪Tento Parque Norte - ‬13 min walk

About this property

Nuevo Madrid

Upscale hotel near Bernabéu Stadium
Located close to Thyssen-Bornemisza National Museum and El Retiro Park, Nuevo Madrid provides a coffee shop/cafe, dry cleaning/laundry services and car hire on-site. Indulge in a manicure/pedicure, a body treatment and a massage at Spa Nuevo Madrid, the on-site spa. Free in-room WiFi is available to all guests, along with a bar and a health club.
You'll also find perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and 8 meeting rooms
  • A front desk safe, massage treatment rooms and a porter/bellboy
  • Luggage storage, a lift and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 226 rooms feature comforts such as pillow menus and laptop-compatible safes, in addition to thoughtful touches such as free WiFi and air conditioning.
Extra amenities include:
  • Bathrooms with showers and bidets
  • Flat-screen TVs with satellite channels
  • Daily housekeeping and desks

Languages

Arabic, English, French, German, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 18 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 8 meeting rooms
  • Business centre
  • Conference centre

Full-service spa

  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 12 floors
  • Built in 2005
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 33 per night.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 18 per person
  • Self-parking fee: EUR 18 per day
  • Rollaway bed fee: EUR 33 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Hotel Nuevo Madrid
Nuevo Hotel Madrid
Nuevo Madrid
Nuevo Madrid Hotel
Hotel Nuevo
Nuevo Madrid Hotel
Hotel Nuevo Madrid
Nuevo Madrid Madrid
Nuevo Madrid Hotel Madrid

Frequently asked questions

Is Nuevo Madrid pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Nuevo Madrid?

Self-parking is available for EUR 18 per day.

What time is check-in at Nuevo Madrid?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Nuevo Madrid?

Checkout is at noon.

Where is Nuevo Madrid located?

Located in Ciudad Lineal, this spa hotel is 2.3 mi (3.7 km) from Bernabéu Stadium, and within 6 mi (10 km) of Thyssen-Bornemisza National Museum and Prado Museum. Royal Palace of Madrid and El Retiro Park are also within 6 mi (10 km). Manoteras Station is 15 minutes by foot and Pinar de Chamartin Station is 17 minutes.

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Nuevo Madrid Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 507 out of 1000 reviews
Rating 8 - Good. 344 out of 1000 reviews
Rating 6 - Okay. 84 out of 1000 reviews
Rating 4 - Poor. 33 out of 1000 reviews
Rating 2 - Terrible. 32 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
The restaurants and bakeries in the surrounding residential neighborhood were nice. I can see why young families live there.
Stayed 6 nights in May 2023

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has standards way above the average hotels in the area. Large rooms and baths. Excellent facilities. Very clean and about 15min from the airport.

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great service and cmftable room. Room Air Conditioner needs to be adjust to cool the room and the lobby area.
Stayed 1 night in Apr 2023

10/10 Excellent

Rosalía

Liked: Cleanliness, staff & service, property conditions & facilities
Agradable
Stayed 1 night in Jun 2023

6/10 Okay

Oliver

Liked: Cleanliness
Disliked: Staff & service
quiet, clean and soulless
Stayed 2 nights in Jun 2023

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service
X
Stayed 1 night in May 2023

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 7 nights in May 2023

6/10 Okay

James

Liked: Cleanliness, staff & service
It's OK, staff helpful, but no restaurant service of any sort when we arrived late as pane delayed. Nothing nearby, Dominos just about to shut so coudn't even order pizza :/ Madfrid no longer is a late city. Hotel getting a bit elderly. Breakfast good.
Stayed 1 night in Jun 2023

8/10 Good

Eunsuk

Liked: Cleanliness, staff & service
Flying into and out of this hotel was convenient. The bathroom was nicely renovated and clean, which was the most important thing for me. That's why I was overall satisfied with my stay. However, the room itself needs some updates. The carpet floor definitely needs a deep cleaning or even a complete overhaul. The room was dark and did not smell fresh.
Stayed 1 night in May 2023

10/10 Excellent

DALJIDER SINGH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big room. But need to pay for water bottles. Nothing is provided
Stayed 2 nights in May 2023

10/10 Excellent

Boubacar

Liked: Cleanliness, amenities, property conditions & facilities
Nothing to say

4/10 Poor

Elsa

Liked: Cleanliness
Disliked: Amenities
AC was to loud that we couldn’t even sleep
Stayed 1 night in Apr 2023

6/10 Okay

Akiko

The ac was really noisy doesn’t worth the price
Stayed 1 night in Jun 2023

6/10 Okay

Mohammad

Price too high
Stayed 1 night in May 2023

4/10 Poor

Hans

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No recommended

The condition of the hotel is poor specially in the room I stayed. Poorly clean, no comfort at all. Food is bad apart from the sandwich’s. Installations are not as big as they look in the picture. Staff are good very kind.
Stayed 5 nights in May 2023

10/10 Excellent

José

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Jun 2023

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Avoid and go to a better hotel

Very mucky room. The walls all stained, the carpet was filthy, broken lights, everything outdated. The only thing that was nice was the bathroom. The smell of the entire floor was cigarettes and the room smelt like animals. I had to leave the window wide open for my entire stay. Not ideal
Stayed 1 night in Jun 2023

2/10 Terrible

Ferdaus

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Smallest room I have ever slept in a hotel, Smallest bed I have ever slept on, terribly hot inside the room, suggestion was to keep the windows open (couldn’t keep open for long time due to terrible noise, weird pillows, smallest shower. I need my money back and you must drop this hostel (yes, that’s right, I call it a hostel). Pros is it looks nice from the outside and inside except once you entered into the room.
Stayed 1 night in Feb 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice but isolated

This Hotel is nice. The staff are very friendly and helpful. It is clean. The restaurant is good and the bar provides a subset of the menu between lunch and dinner so everything is convenient. The fitness room has only a few dated machines, but I used it with my own bands but most European hotels do not have fitness rooms. Here is the one negative that made me score it as an 8 rather than a 10. The location is terrible. Almost nothing is walkable. The train and metro are a 25 minute fast power walk away. The closest restaurant is about 15 minutes walk away and there may be 3 from 15 to 25 minutes walk.
Stayed 1 night in May 2023

4/10 Poor

Sophie

Liked: Cleanliness
I feel that everything is about money. I was asked to pay €3.50 for a glass! The reception staff were friendly but the bar staff was unfriendly and made me feel like I disturbing them when talking to them. Poor maners.
Stayed 5 nights in May 2023

6/10 Okay

SAMARA

Liked: Amenities
There was too much humidity in the room they gave me. And i wanted to eat the nuts in the refrigerator they were expired. And expedia send me a message that i have a VIP access but honestly i didn’t realized the difference than a normal access because expedia mentioned that I’ll receive a beverage for 2 person per stay and they gave me nothing. And the location is not good location for tourist, so far from downtown and from public transportation. I tried many hotels in spain this one was not the top. It was average.
Stayed 3 nights in May 2023

2/10 Terrible

Sergio

Disliked: Cleanliness, property conditions & facilities
When we arrived they assigned us a room with the toilet dirty . We returned to reception and we were assigned to an upgraded room, we found out that the shower handler was not working , we complained with reception again and they assigned us another regular room that was for a handicap person. In the next day when we returned we found out that the room was not clean, they just did the beds and replaced towels. When we left we asked for 1 hour more for the check out and the lady at the reception was very rude and said we are totally booking no extension. So very bad experience with this hotel, we will never return because of the above experience. I'm not recommend this hotel
Stayed 1 night in Jun 2023

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien todo

10/10 Excellent

Marcos

Stayed 2 nights in Jun 2023

10/10 Excellent

Eduardo

Stayed 1 night in Jun 2023