Front of property

Reviews of Sercotel Rosaleda Málaga

4 out of 5
Sercotel Rosaleda Málaga
Av. de Luis Buñuel 14, Málaga, Málaga

Reviews

8.6

Excellent

Rating 10 - Excellent. 45 out of 79 reviews" "
Rating 8 - Good. 19 out of 79 reviews" "
Rating 6 - Okay. 10 out of 79 reviews" "
Rating 4 - Poor. 3 out of 79 reviews" "
Rating 2 - Terrible. 2 out of 79 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

tahimi, miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing!
Stayed 1 night in May 2024
Response from Jose Moreno | Equipo de Sercotel Rosaleda Málaga on 15 May,2024
Dear guest,We greatly appreciate that you have taken the time to share your positive review with us about your stay at our hotel, and that you have chosen us to visit and enjoy the city of Malaga in comfort. It will surely have been a fantastic experience.We would like to let you know that it has been a great pleasure having you with us and that we will be delighted to welcome you again.We hope to have the opportunity to see you with us again very soon!Kind regards,

10/10 Excellent

Amy

Travelled with family
Stayed 3 nights in Apr 2024
Response from Jose Moreno | Equipo de Sercotel Rosaleda Málaga on 29 Apr,2024
Estimada huésped,Le agradecemos enormemente que se haya tomado un tiempo en compartir su valoración positiva con nosotros acerca de su estancia en nuestro hotel, y de que haya elegido nuestro hotel para visitar y disfrutar con comodidad de la ciudad de Málaga.Nos gustaría hacerle saber que ha sido un placer tenerle alojado con nosotros en nuestro hotel y de que estaremos encantados de darle la bienvenida nuevamente.Saludos cordiales.

10/10 Excellent

Jian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is very clean , quiet and easy parking , especially in Malaga . I am impressed with the cafe in the lobby , the all pastry is very delicious, and open very early and closed very late . It has plenty seat to eat . Strong recommend this hotel if stay in Malaga . It is much better than other hotel in old town .
Stayed 3 nights in Apr 2024
Response from Jose Moreno | Sercotel Rosaleda Málaga team. on 24 Apr,2024
Dear guest,We greatly appreciate that you have taken the time to share your positive review with us about your stay at our hotel and that you have chosen to stay with us to visit and enjoy the city of Malaga in comfort.We would like to let you know that it has been a pleasure having you with us and that we will be happy to welcome you again.Once again, thank you very much for your words and we hope to see you with us again very soon.Kind regards,

10/10 Excellent

jackie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍👍❤️❤️❤️
Stayed 3 nights in Apr 2024
Response from Jose Moreno | Equipo de Sercotel Rosaleda Málaga. on 24 Apr,2024
Estimada huésped,Agradecemos enormemente que haya dedicado parte de su tiempo en compartir su valoración positiva con nosotros acerca de su estancia en nuestro hotel y de que haya elegido alojarse con nosotros para visitar y disfrutar con comodidad de la ciudad de Málaga.Nos gustaría hacerle saber que ha sido un placer tenerle con nosotros y que estaremos encantados de darle la bienvenida nuevamente. Saludos cordiales,

10/10 Excellent

Jacek

Liked: Cleanliness, staff & service, property conditions & facilities
I don't see to many problems.
Stayed 2 nights in Apr 2024
Response from Jose Moreno | Equipo de Sercotel Rosaleda Málaga on 24 Apr,2024
Estimada huésped,Agradecemos enormemente que haya dedicado parte de su tiempo en compartir su valoración positiva con nosotros acerca de su estancia en nuestro hotel y de que haya elegido alojarse con nosotros para visitar y disfrutar con comodidad de la ciudad de Málaga.Nos gustaría hacerle saber que ha sido un placer tenerle con nosotros y que estaremos encantados de darle la bienvenida nuevamente. Saludos cordiales,

8/10 Good

Mihaela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Recepcion on 24 Apr,2024
Dear Guest,We greatly appreciate you sharing your positive review with us.We hope to see you again soon!Sercotel Rosaleda Malaga

8/10 Good

Andre, Tarragona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I chose this hotel because I was going to attend to a Malaga CF match, and this hotel was very close to the stadium, which made it very convenient for me, although the area is not the best of the city. It is a safe area, but a bit away from the city centre, in case you are there for visiting. Regarding the property hotel is a new facility, and I would rate it as a 3.5 star hotel, definitely a 3-star hotel with little amenities of a 4-star hotel. The staff was very courteous and helpful, the room was very comfortable and clean, with an additional retractable door which made the room very slient even though it was in front of the elevator. The breakfast buffet was very good, with many options to choose. I would definitely reccomend this hotel, although I believe the rate I paid was a little bit overrated, taking into account this is not actually a 4-star hotel.
Stayed 1 night in Mar 2024
Response from Recepcion on 24 Apr,2024
Dear Guest,We greatly appreciate you sharing your positive review with us.We hope to see you again soon!Sercotel Rosaleda Malaga

8/10 Good

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel if a little out of the way.
Stayed 1 night in Mar 2024
Response from recepcion on 24 Apr,2024
Dear Guest,We greatly appreciate you sharing your positive review with us.We hope to see you again soon!Sercotel Rosaleda Malaga

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jose Moreno | Equipo de Sercotel Rosaleda Málaga on 24 Apr,2024
Estimado huésped,Agradecemos enormemente que haya dedicado parte de su tiempo en compartir su valoración positiva con nosotros acerca de su estancia en nuestro hotel y de que haya elegido alojarse con nosotros para visitar y disfrutar con comodidad de la ciudad de Málaga.Nos gustaría hacerle saber que ha sido un placer tenerle con nosotros y que estaremos encantados de darle la bienvenida nuevamente. Saludos cordiales,

6/10 Okay

curtis

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Recepcion on 24 Apr,2024
Dear Guest,We greatly appreciate you sharing your positive review with us.We hope to see you again soon!Sercotel Rosaleda Malaga

10/10 Excellent

Fiona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room is very spacious, modern and clean. The front desk staff is super nice and helpful. Overall an excellent experience! Highly recommend to stay at this hotel.
Stayed 1 night in Mar 2024
Response from Jose Moreno | Equipo de Sercotel Rosaleda Málaga on 24 Apr,2024
Dear guest,We greatly appreciate that you have taken the time to share your positive review with us about your stay at our hotel and that you have chosen to stay with us to visit and enjoy the city of Malaga in comfort.We would like to let you know that it has been a pleasure having you with us and that we will be happy to welcome you again.Kind regards,

8/10 Good

Bryn Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is north of the historic centre, connected to a shopping centre. Easy to get central by a 20min bus ride. Are has local restaurants.
Stayed 4 nights in Mar 2024
Response from Jose Moreno | Equipo de Sercotel Rosaleda Málaga on 24 Apr,2024
Dear guest,We greatly appreciate that you have taken the time to share your positive review with us about your stay at our hotel and that you have chosen to stay with us to visit and enjoy the city of Malaga in comfort.We would like to let you know that it has been a pleasure having you with us and that we will be happy to welcome you again.Kind regards,

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel.
Stayed 2 nights in Feb 2024
Response from Jose Moreno | Equipo de Sercotel Rosaleda Málaga on 24 Apr,2024
Estimado huésped,Agradecemos enormemente que haya dedicado parte de su tiempo en compartir su valoración positiva con nosotros acerca de su estancia en nuestro hotel y de que haya elegido alojarse con nosotros para visitar y disfrutar con comodidad de la ciudad de Málaga.Nos gustaría hacerle saber que ha sido un placer tenerle con nosotros y que estaremos encantados de darle la bienvenida nuevamente. Saludos cordiales,

10/10 Excellent

Antoni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a new hotel and it shows in the rooms and common areas. We liked how well soundproofed our windows were. The hotel is located adjacent to a busy roundabout but even noisy motorbikes were barely audible. We had a very nice junior suite which included a small balcony. All of the room was excellent. The hotel is also immediately next to a suburban mall so shopping is easy. We thought it would be quite a distance out of the centre of town, but in fact we walked in easily in half an hour and took a cab back for only 5 Euros. The breakfast buffet was very good. All in all, an excellent stay.
Stayed 2 nights in Mar 2024
Response from Recepcion on 24 Apr,2024
Dear Antoni,We greatly appreciate you sharing your positive review with us.We hope to see you again soon!Sercotel Rosaleda Malaga

10/10 Excellent

Ana M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new hotel ( and It shows). The room was big and clean, reception desk staff, maintenance staff, and restaurant staff were polite and friendly. The breakfast buffet had a nice variety, food was fresh ( even though we didn't go until 9.30. There is a shopping center right beside, and a football stadium within a few minutes. walk to the city center is about 20 minutes, taxi ride back was 5 minutes.Definitely will be back
Stayed 1 night in Feb 2024
Response from Sarah M., Recepción. on 3 Mar,2024
Dear Ana M, Thank you so much for your wonderful hotel review. We're delighted to hear that you had an enjoyable stay with us and are considering returning. In Sercotel Rosaleda Málaga we're committed to meeting the individual needs and expectations of all our guests. Therefore, your feedback is highly appreciated. We hope to have the pleasure of serving you again very soon. In the meantime, please accept our warmest regards, Yours sincerely,

4/10 Poor

Olivia

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Fire alarm was going off & staff not helpful
Stayed 5 nights in Feb 2024
Response from Sarah M., Recepción. on 3 Mar,2024
Dear Olivia,Thank you very much for taking the time to give us your detailed feedback. We are sorry to hear that you had such an uncomfortable experience. We fully understand your position and hope that this will not prevent you from visiting us again in the future. Best regards,

8/10 Good

Pawel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Sarah M., Recepción. on 3 Mar,2024
Dear Pawel,Thank you very much for sharing your impressions of your stay at the Sercotel Rosaleda Malaga. It is a real pleasure that you have valued your experience and know that you have enjoyed the facilities. Our team's biggest challenge is to make our guests feel at home during their stay and your comments are proof of this. In order to further improve our service we can assure you that we have taken note of your comments. We look forward to welcoming you back in the near future. Yours sincerely,

8/10 Good

Paul

Liked: Staff & service, property conditions & facilities, room comfort
Good Hotel
Good hotel. Parking is 12 euros per day in shopping centre car park dedicated to hotel
Stayed 4 nights in Jan 2024
Response from Sarah M., Recepción. on 3 Mar,2024
Dear Paul,First of all, thank you for choosing us for your stay in Malaga and for sharing your opinion. It is a pleasure to read that you enjoyed your stay and that your personal evaluation was excellent. From Sercotel Rosaleda Malaga we emphasize to redirect and convert all the ratings and suggestions received by our customers in pure work and improvement. We are already working on polishing those small details. We hope to be able to welcome you back to our hotel again! Yours sincerely,

10/10 Excellent

Issa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Sarah M., Recepción. on 10 Jan,2024
Estimada: Quisiéramos agradecerle el tiempo dedicado en compartir su opinión acerca de su alojamiento con nosotros. Nos alegra enormemente saber que disfrutaron de una experiencia excelente en Sercotel Rosaleda Málaga y que nuestro entorno les permitió relajarse y desconectar. Estamos deseando acogerles de nuevo y hacerles disfrutar de una estancia agradable. Saludos cordiales,

10/10 Excellent

Viviana

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent price and staff is amazing, super friendly
Stayed 1 night in Dec 2023
Response from Sarah M., Recepción. on 10 Jan,2024
Dear Viviana: Thank you so much for your wonderful hotel review. We're delighted to hear that you had an enjoyable stay with us and are considering returning. As a member of Sercotel Hoteles, we're committed to meeting the individual needs and expectations of all our guests. Therefore, your feedback is highly appreciated. We hope to have the pleasure of serving you again very soon. In the meantime, please accept our warmest regards, Yours sincerely,

10/10 Excellent

Joyce

Liked: Cleanliness, property conditions & facilities, room comfort
Malaga holiday
From arrival to departure all staff I encountered were pleasant, extremely helpful and kind. So nice! The room was clean and modern and the bed was very comfortable. I like to walk and there is a good walking area (20 min) to reach the old town, museums, Cathedral and the coast park and malecon. Parking was fairly inexpensive and is underground at the mall next door,in a separate area for hotel patrons. This was a perfect choice for my visit to Malaga!
Stayed 2 nights in Dec 2023
Response from Sarah M., Recepción. on 10 Jan,2024
Dear Joyce,We would like to thank you for taking the time to share your opinion about your stay with us Sercotel Rosaleda Malaga. We are happy to know that you enjoyed a satisfactory experience in our hotel thanks to the excellent treatment of our staff and our wonderful surroundings. We look forward to welcoming you again and to advise you in choosing the perfect room.

10/10 Excellent

Mr S

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. A little out of town
Stayed 3 nights in Dec 2023
Response from Sarah M., Recepción. on 10 Jan,2024
Dear guest: Thank you so much for your wonderful hotel review. We're delighted to hear that you had an enjoyable stay with us and are considering returning. In Sercotel Rosaleda Málaga we are committed to meeting the individual needs and expectations of all our guests. Therefore, your feedback is highly appreciated. We hope to have the pleasure of serving you again very soon. In the meantime, please accept our warmest regards, Yours sincerely,

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2023
Response from Sercotel Rosaleda Málaga on 12 Dec,2023
Dear Andrew,We greatly appreciate you sharing your positive review with us.We look forward to seeing you again soon!Guest ExperienceSercotel Rosaleda Malaga

10/10 Excellent

Ringo

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
super hotel, uns hat alles gefallen, vor allem die terasse und die kaffetteria im eingang. von mir aus gesehen ein bisschen weg vom zentrum. dafür steht es neben einen shoppingcenter was tolle kleider und einen super tollen barbier hat. würde ich empfehlen
Stayed 5 nights in Apr 2024
Response from Jose Moreno | Equipo de Sercotel Rosaleda Málaga. on 7 May,2024
Lieber Gast,Wir freuen uns sehr, dass Sie sich die Zeit genommen haben, uns Ihre positive Bewertung Ihres Aufenthalts in unserem Hotel mitzuteilen, und dass Sie sich für einen Aufenthalt bei uns entschieden haben, um die Stadt Malaga bequem zu besuchen und zu genießen. Wir sind sicher, dass es ein unvergessliches Erlebnis gewesen sein wirdWir möchten Ihnen mitteilen, dass es uns eine große Freude war, Sie bei uns zu haben und dass wir uns freuen, Sie wieder bei uns begrüßen zu dürfen.Vielen Dank für Ihre Worte und wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüße,

6/10 Okay

Giuseppe, Voghera

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Tutto ok a parte la pulizia
Stayed 5 nights in Apr 2024
Response from Jose Moreno | Equipo de Sercotel Rosaleda Málaga. on 2 May,2024
Caro ospite,Apprezziamo molto che tu abbia dedicato del tempo a condividere con noi la tua recensione positiva sul tuo soggiorno nel nostro hotel e che tu ci abbia scelto per visitare e goderti la città di Malaga in tutta comodità.Ci teniamo a dirvi che è stato un piacere avervi con noi e che saremo lieti di accogliervi nuovamente.Cordiali saluti,José Moreno Squadra del Sercotel Rosaleda Málaga.

10/10 Excellent

Eline Mirjam, Ede

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nieuw hotel met geluiddichte kamers. Half uurtje lopen van het historisch centrum. Prettige koffiebar in de lounge.
Stayed 4 nights in Apr 2024
Response from Jose Moreno | Sercotel Rosaleda Malaga-team. on 24 Apr,2024
Beste gast,Wij stellen het zeer op prijs dat u de tijd heeft genomen om uw positieve recensie over uw verblijf in ons hotel met ons te delen en dat u ervoor heeft gekozen om bij ons te verblijven om de stad Malaga in alle comfort te bezoeken en ervan te genieten.Wij willen u graag laten weten dat het een genoegen was u bij ons te hebben en dat wij u graag nog eens mogen verwelkomen.Nogmaals hartelijk dank voor uw woorden en wij hopen u snel weer bij ons te zien.Met vriendelijke groeten,

4/10 Poor

Silke

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Apr 2024
Response from Jose Moreno | Equipo de Sercotel Rosaleda Málaga. on 24 Apr,2024
Estimado huésped,Agradecemos enormemente que haya dedicado una parte de su tiempo en compartir su valoración acerca de su estancia en nuestro hotel y de que nos haya elegido para visitar la ciudad de Málaga.Esperamos volver a tener el placer de recibirle nuevamente con nosotros.

10/10 Excellent

Carmen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho el hotel. Tranquilo y agradable Todo perfecto
Stayed 1 night in Feb 2024
Response from Jose Moreno | Equipo de Sercotel Rosaleda Málaga. on 24 Apr,2024
Estimada huésped,Agradecemos enormemente que haya dedicado parte de su tiempo en compartir su valoración positiva con nosotros acerca de su estancia en nuestro hotel y de que haya elegido alojarse con nosotros para visitar y disfrutar con comodidad de la ciudad de Málaga.Nos gustaría hacerle saber que ha sido un placer tenerle con nosotros y que estaremos encantados de darle la bienvenida nuevamente. Una vez más, muchas gracias por sus palabras y esperamos volver a verle muy pronto con nosotros.Saludos cordiales,

2/10 Terrible

Zulayka

Travelled with family
Disliked: Amenities, property conditions & facilities
El bufete era bastante pobre, la suit junior parecía más una habitación estándar, y las opciones de las instalaciones bastante limitadas
Stayed 2 nights in Mar 2024
Response from Jose Moreno | Equipo de Sercotel Rosaleda Málaga. on 24 Apr,2024
Estimada huésped,En primer lugar, le agradecemos que haya dedicado parte de su tiempo en compartir su valoración con nosotros acerca de su estancia en nuestro hotel y de que haya elegido alojarse con nosotros para visitar y disfrutar con comodidad de la ciudad de Málaga.En segundo lugar, nos gustaría pedirle disculpas por los inconvenientes causados. Nos hubiese gustado que hubiera tenido una experiencia mejor en nuestro hotel, es por ello por lo que tomaremos nota de aquellos puntos que no fueron de su agrado.Nos gustaría hacerle saber que ha sido un placer tenerle con nosotros y que estaremos encantados de darle la bienvenida nuevamente. Saludos cordiales,

6/10 Okay

Marius

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zum Übernachten gut geeignet. In ca. 10 Minuten im Zentrum mit dem Bus direkt vor der Türe (1,4€). Frühstück eher nicht zu empfehlen. Eigentlich ist alles da, aber alles lieblos und größtenteils kalt (Rühreier, Spiegeleier usw. kamen kalt aus der Küche!) Lieber in Málaga in einer der unzähligen Bäckereien frühstücken! Sonst sehr neues schickes Hotel, haben uns wohl gefühlt.
Stayed 2 nights in Mar 2024
Response from Recepcion on 24 Apr,2024
Lieber Gast,wir freuen uns sehr, dass Sie uns Ihr positives Feedback mitgeteilt haben.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Sercotel Rosaleda Malaga

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Bernd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Etwas außerhalb vom Trubel des Stadtzentrums, aber einfach erreichbar.
Stayed 5 nights in Mar 2024
Response from Jose Moreno | Equipo de Sercotel Rosaleda Málaga on 24 Apr,2024
Lieber Gast,Wir freuen uns sehr, dass Sie sich die Zeit genommen haben, uns Ihre positive Bewertung Ihres Aufenthalts in unserem Hotel mitzuteilen, und dass Sie sich für einen Aufenthalt bei uns entschieden haben, um die Stadt Málaga bequem zu besuchen und zu genießen.Wir möchten Ihnen mitteilen, dass es uns eine Freude war, Sie bei uns zu haben und dass wir uns freuen, Sie wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüße,

8/10 Good

Elena Yasmin Di

Liked: Staff & service
The overall stay was ok. Price-performance ratio was good. The staff was very friendly, Breakfast was good. The hotel seems to be still pretty new or at least newly renovated, however some things minor things did not live up to the expectations of a newly renovated hotel, e.g. shower was leaking. The bathroom was not cleaned every day, which wouldn't have been an issue with the shower hadn't been leaking. The hotel has a café in the reception area which can also be used by non-hotel guests. The selection seemed good but we did not buy anything. The hotel is located next to a shopping mall which has a supermarket.
Stayed 3 nights in Mar 2024
Response from Recepcion on 24 Apr,2024
Dear Elena,We greatly appreciate you sharing your positive review with us.We hope to see you again soon!Sercotel Rosaleda Malaga

8/10 Good

Javier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel con magníficas instalaciones. Algo alejado del centro de Málaga, pero muy confortable en el resto de aspectos y equipamiento
Stayed 1 night in Feb 2024
Response from Sarah M., Recepción. on 3 Mar,2024
Estimado Javier:Gracias por tomarse el tiempo en compartir su experiencia con nosotros. Nos alegra saber que ha disfrutado diferentes aspectos de nuestros servicios e instalaciones.Hemos tomado nota de sus comentarios para poder seguir trabajando en ofrecer un servicio excepcional a nuestros clientes.Y esperamos poder seguir dándoles la bienvenida de nuevo muy pronto.Entretanto, reciba nuestro más cordial saludo.

6/10 Okay

ICIAR APECECHEA

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Sucio
Stayed 5 nights in Feb 2024
Response from Sarah M., Recepción. on 3 Mar,2024
Estimada Iciar:En primer lugar, queremos agradecerle sus comentarios acerca de su pasada estancia con nosotros en Sercotel Rosaleda Málaga. Es siempre gratificante recibir las impresiones de nuestro huésped en busca alcanzar las expectativas de nuestros clientes; y es por este motivo, que le agradecemos que haya compartido con nosotros su experiencia, para evitar así, que aquellos aspectos en los que no las hemos logrado, no vuelvan a producirse. Es por esto que sería un placer que tuviese la ocasión de volver a visitarnos y darnos así la oportunidad de ofrecerle una mejor habitación. Estamos convencidos que lograremos recuperar su confianza y hacer su próxima estancia con nosotros una experiencia inmejorable. Atentamente,

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Sarah M., Recepción. on 3 Mar,2024
Estimado Antonio:Gracias por tomarse el tiempo en compartir su experiencia con nosotros. Nos alegra saber que ha disfrutado diferentes aspectos de nuestros servicios e instalaciones.Hemos tomado nota de sus comentarios para poder seguir trabajando en ofrecer un servicio excepcional a nuestros clientes.Y esperamos poder seguir dándoles la bienvenida de nuevo muy pronto.Entretanto, reciba nuestro más cordial saludo.Atentamente,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nyt og pænt i udkanten af byen
Nyt fint hotel i udkanten af byen lige ved stadion
Stayed 1 night in Feb 2024
Response from Sarah M., Recepción. on 3 Mar,2024
Dear guest: Thank you very much for your words about our hotel! It is always a real pleasure to receive such positive comments. We are committed to local products as we love our land and history. We are glad to hear that you enjoyed your stay with us and hope to see you back soon. Yours sincerely,

10/10 Excellent

Pietro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Sarah M., Recepción. on 3 Mar,2024
Dear Pietro,Thank you very much for commenting on your experience of your stay at the Sercotel Rosaleda Malaga. It is a pleasure to read that you enjoyed your stay and that your personal review was excellent. We look forward to welcoming you back to our hotel! Yours sincerely,

10/10 Excellent

Francisco javier

Stayed 1 night in Feb 2024
Response from Sarah M., Recepción. on 3 Mar,2024
Estimado Fco. Javier:Quisiéramos agradecerle el tiempo dedicado en compartir su opinión acerca de su estancia con nosotros. Nos alegra enormemente saber que disfrutaron de una experiencia excelente en Sercotel Rosaleda Málaga y que nuestro entorno les permitió relajarse y desconectar. Estamos deseando acogerles de nuevo y hacerles disfrutar de una estancia agradable.

10/10 Excellent

Birgitta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Sarah M., Recepción. on 3 Mar,2024
Dear Birgitta,We would like to thank you for taking the time to share your opinion about your stay with us. We are very happy to know that you enjoyed an excellent experience at Sercotel Rosaleda Malaga and that our environment allowed you to relax and unwind. We look forward to welcoming you back for another enjoyable holiday.

8/10 Good

Jesper

Liked: Cleanliness, property conditions & facilities, room comfort
Lyst, venligt og bekvemt.
Fint sted lidt væk fra centrum, men dog i gå afstand til den både den turistede del af centrum og endnu tættere på den gamle/autentiske del af Malaga. Lyst og venligt sted med konditori i foyeren, hvor man kan købe fint brød og go' kaffe. Let at komme til uden forvirrende trafik og let at parkere gratis udenfor hotellet. Alt er nyt og indbydende, men uden den charme der kan være ved et gammelt hotel i centrum.
Stayed 1 night in Feb 2024
Response from Sarah M., Recepción. on 3 Mar,2024
Dear Jesper,First of all, thank you for choosing us for your stay in Malaga and for sharing your opinion. It is a pleasure to read that you enjoyed your stay and that your personal evaluation was excellent. From Sercotel Rosaleda Malaga we emphasize to redirect and convert all the ratings and suggestions received by our customers in pure work and improvement. We are already working on polishing those small details. We hope to be able to welcome you back to our hotel again! Yours sincerely,

8/10 Good

Mikael

Stayed 5 nights in Jan 2024
Response from Sarah M., Recepción. on 3 Mar,2024
Dear Mikael,Thank you for taking the time to share your experience with us. We are glad to hear that you enjoyed different aspects of our services and facilities.We have taken note of your comments so that we can continue to work on providing exceptional service to our guests.We look forward to welcoming you back again soon.In the meantime, please accept our warmest regards.Yours sincerely,

10/10 Excellent

Rocio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El desayuno bastante bueno y variado. El hotel muy, muy bien. El personal muy atento y servicial. Totalmente recomendable
Stayed 3 nights in Jan 2024
Response from Sarah M., Recepción. on 10 Jan,2024
Estimada Rocío: Muchas gracias por comentar su experiencia al respecto de su estancia en Sercotel Rosaleda Málaga. Es un placer leer que ha disfrutado de su alojamiento y que su valoración personal ha sido excelente ¡Esperamos poder volver a darle la bienvenida de nuevo a nuestro hotel! Atentamente,

10/10 Excellent

Luis Carlos

Stayed 1 night in Dec 2023
Response from Sarah M., Recepción. on 10 Jan,2024
Estimado Carlos: ¡Muchas gracias por dedicar su tiempo en compartir su opinión con nosotros! ¡Nos enorgullece saber que su experiencia ha sido tan grata! Día a día nos esforzamos en ofrecer una experiencia excepcional a nuestros clientes y este tipo de comentarios es la mejor de las recompensas. Esperamos tener el placer de volver a atenderle muy pronto. Entretanto, reciba nuestro más cordial saludo. Atentamente,

10/10 Excellent

Jose Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Sarah M., Recepción. on 10 Jan,2024
Estimado Jose Antonio: Quisiéramos agradecerle el tiempo dedicado en compartir su opinión acerca de su estancia con nosotros. Nos alegra enormemente saber que disfrutaron de una experiencia excelente en Sercotel Rosaleda Málaga y que nuestro entorno les permitió relajarse y desconectar. Estamos deseando acogerles de nuevo y hacerles disfrutar de otra estancia agradable. Saludos cordiales,

6/10 Okay

Kim

Stayed 6 nights in Dec 2023
Response from Sarah M., Recepción. on 10 Jan,2024
Dear Kim, First, we would like to thank you for your comments regarding your recent stay as this is how we can continually grow and improve. We are very sorry to hear that your experience did not live up to your expectations. Thank you very much and we look forward to welcoming you back to Sercotel Rosaleda Málaga, so that we can offer you the service you deserve. Yours sincerely,

10/10 Excellent

ZARDONI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Sarah M., Recepción. on 10 Jan,2024
Estimado Zardoni: ¡Muchas gracias por sus palabras acerca de nuestro hotel! Siempre es un verdadero placer recibir comentarios tan positivos. Apostamos por los productos locales pues amamos nuestra tierra e historia. Nos alegra saber que ha disfrutado de su estancia con nosotros y esperamos poder verlo de vuelta muy pronto. Atentamente,

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Utmärkt
Fantastisk personal som välkomnar in deras gäster erbjuda jättefin service renhet på rummen jag har inte saknat någonting under min vistelse på hotellet.
Stayed 4 nights in Dec 2023
Response from Sarah M., Recepción. on 10 Jan,2024
Kära Adam, Tack så mycket för dina vänliga ord om vårt hotell! Det är alltid ett stort nöje att få så positiva kommentarer. Vi satsar på lokala produkter eftersom vi älskar vårt land och vår historia. Vi är glada att höra att du njöt av din vistelse hos oss och hoppas att se dig tillbaka snart. Med vänlig hälsning,

10/10 Excellent

Sanaa

Stayed 3 nights in Dec 2023
Response from Sarah M., Recepción. on 10 Jan,2024
Dear Sanaa,Thank you very much for reviewing your experience of your stay at the Sercotel Rosaleda Malaga. It is a pleasure to read that you enjoyed your stay and that your personal review was excellent. We look forward to welcoming you back to our hotel! Yours sincerely,

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. A bit further from city center but with taxi for around 6 euro or Uber it’s no problem. Also a bus stop very close by to city center (bus 17). Good breakfast.
Stayed 3 nights in Dec 2023
Response from Sercotel Rosaleda Málaga on 12 Dec,2023
Dear Ronald,We greatly appreciate you sharing your positive review with us.We are happy to know that you enjoyed the breakfast of our hotel.We look forward to seeing you again soon!Guest ExperienceSercotel Rosaleda Málaga