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"I was able to check in much earlier than expected. This hotel and amazing staff always exceed expectations. My favorite hotel in Heraklion."

"This is a lovely resort, really quite unique as it's like being in a village. There are 7 restaurants which is nice as you can have a different dinner experience instead of the buffet all the time. Most staff we came across were friendly and helpful, especially at the bars and reception. The staff at the Enomy main buffet restaurant were mostly okay but many staff were rude or not attentive at all (we sat waiting for cutlery and to be asked our drinks order for ages and then had to try and find someone). The facilities are great but many people still used towels to reserve sunbeds even though the resort states towels will be removed (they were not). We traveled in October half term and were very lucky with the wether. The tennis courts were great and facilities for children also enjoyable. We would definitely return."

"Great location near the core of the old city. Easy walk to the shops and restaurants. Parking while limited was super convenient and close. Clean and modern room. The only observation with the room was there was limited space to lay our suitcases for easy access but in reality, not a big issue."

"This is such a brilliant hotel for young families. It’s a really beautiful place with some lovely restaurants, bars & some cute additions like the gelateria & the little on-site kafenio. The staff are brilliant with kids and they’ve thought of everything you need. Malia isn’t the prettiest area, but parts of the Old Town are charming with some lovely, great value restaurants. My only criticism of this hotel how expensive the restaurant are. We chose not to go half board or all-included but I wish we had – I think it would’ve been much better value overall!"

"Close to the airport. Staff recommended an excellent family restaurant ( the three mulberries). "

"Beautiful resort. Definitely earned the luxury title. The pool could have been heated as we did visit in the fall, but the water was beautiful and we still swam. I noticed there was a decent amount of grime in the corners but it is such a large pool I was not too surprised. Overall this didn’t create an issues. The bed was very firm but house keeping was great and immediately got us an extra topper. The staff were all amazing and we definitely noticed the luxury service in the house keeping frequency, room service speed and professionalism and the mini bar refreshes. Also the food was amazing. Best all inclusive food we have had. The desserts were all unreal. One thing I will mention is that there are planes flying low overhead every hour so more during the day so if you’re looking for a super peaceful escape this may not be the one. But if you can overlook the planes, we still felt very relaxed and the vibe was awesome. Overall gorgeous property, and we will stay again. "

"Clean room and nice quiet room, all staff excellent and inviting, sea was warm, pools could have been warmer. The views from the property were very calming. "

"Great experience. Perfect location with view of the harbor and near incredible archeology museum. Staff was welcoming and always helpful. Lovely room. "

"We had a wonderful time. I must give a big thanks to maryanna at the desk and George (2) at the desk and despite at the bar. They were informative and so pleasant. The cleaning staff was also wonderful as was our breakfast hostess. We May never be back but if we do we would stay no where else but the Dom Boutique hotel. Thank you all. ROBERT KROLL "