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Reviews of The Donna Portals

5 out of 5
The Donna Portals
Calle Falconer 19, Calvia

Reviews

9.4

Exceptional

Rating 10 - Excellent. 85 out of 117 reviews" "
Rating 8 - Good. 30 out of 117 reviews" "
Rating 6 - Okay. 0 out of 117 reviews" "
Rating 4 - Poor. 1 out of 117 reviews" "
Rating 2 - Terrible. 1 out of 117 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alexandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay
Amazing stay from start to finish! I highly recommend this property:)
Stayed 3 nights in Oct 2023

10/10 Excellent

frank

Stayed 4 nights in Oct 2023

10/10 Excellent

Z

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FAB FAB FAB
Loved this hotel, staff were amazing.
Stayed 4 nights in Sep 2023

10/10 Excellent

Samira

Stayed 6 nights in Jun 2023

10/10 Excellent

helen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff couldn’t do enough and hotel beautiful and so unique! Loved it will def go again 😊
Stayed 3 nights in Jun 2023

10/10 Excellent

martin

Stayed 5 nights in Apr 2023

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel *****
Stayed 3 nights in Mar 2023

10/10 Excellent

Jessica

Stayed 2 nights in Oct 2022

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is really friendly. Truly unique location.
Stayed 3 nights in Sep 2022

10/10 Excellent

Antonio Vazquez, Coral Gables

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic front desk staff. Great quality breakfast
Stayed 4 nights in Aug 2022

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic experience in the Penthouse for my wife’s 50th birthday. Wonderful time and I look forward to coming back !
Stayed 3 nights in Jul 2022

8/10 Good

Karen

Stayed 5 nights in Jul 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great holiday but some things could be better
Great location, fabulous restaurant. The rooms show signs of age -- some restoration would be nice. The staff was nice and helpful, but also unwilling to acknowledge Gold Hotels.com rewards, which caused some unpleasantness.
Stayed 12 nights in Jun 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

10/10 Excellent

Hala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!!
My stay was great, staff were friendly service was superb and perfect location port is close by and the hotel is by the beach.
Stayed 4 nights in Oct 2021

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property and amazing service
Stayed 4 nights in Sep 2021

10/10 Excellent

Marguerite

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

10/10 Excellent

Donncha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Apr 2021

8/10 Good

David, Vancouver

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A super special eco friendly boutique property. We super loved ‘most’ of the staff. (Some of the restaurant staff didn’t know how negative they were) the food was amazing, the room clean and bright. We really loved this property. The spa was amazing!!!! Beautiful steam room, sauna cold tub... amazing! The only negative is that the toilet door is glass and really has NO privacy. Glass and see through!!!
Stayed 5 nights in Oct 2019

10/10 Excellent

Virgie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience from beginning to end - highly recommend staying here.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is absolutely fabulous in every way! We were treated like royalty every minute of every day Rooms were stunning they have thought of everything will definitely be going back there superb!!!!
Stayed 3 nights in Sep 2019

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect romantic get away!
From the moment we arrived we felt like VIPs! The setting is idyllic. The location also puts restaurants and shops an easy, safe walking distance away. The lovely little beach is right at your door step and the little cove is a piece of paradise. Our room was spacious and comfortable. The staff was attentive and friendly and went out of their way to make our honeymoon special. Highly recommend!
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and top notch staff
Recently stayed here for 5 nights. Hotel is beautiful and in a great location. The staff was exceptional throughout our stay. Juan especially was an absolute gem, helping us with reservations, questions, etc. Unfortunately I became ill during my stay but the staff went above and beyond to assist with medical attention and I was back on my feet in no time. Restaurant was great, rooms are clean and spacious. Anytime we needed a taxi they were outside in 2 minutes, which was rare compared to rest of Mallorca. Only comment is the pool scene could be better (music and service). Great stay and would highly recommend
Stayed 5 nights in Aug 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 5 nights in Aug 2019

10/10 Excellent

Sze Ring

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
This is one of the best hotel I have ever stayed especially in European standard. Spacious room, attentive service, excellent food. Right next to a small public beach
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2019

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, enjoyed our stay!
Spent 4 nights here in June. Rooms are very clean and very comfortable. Spa is excellent, sauna, cold plunge etc. Pool area very nice also. Beach is great (you need to pay a few euro for a chair, and need to get down there early to get one). Restaurant is also very good. The layout of the hotel is interesting, it has several levels and lots of nice different areas to spend time. Lots of stairs. The location is good. The entire staff was excellent, front desk, car valet, restaurant staff. In particular we were met by a young lady named Neus on arrival who was responsible for us during our stay. She was excellent, checked in on us periodically and made our stay that much more enjoyable.
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The staff were generally super-attentive. The facilities were first class. But we found the hotel a bit pretentious.
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff as usual, more suited to under 50,s taxis needed to get to anywhere or electric skooters coastal path to the marina a disgrace for such a nice place,rental car waste of time not cheap but not to upmarket.
Stayed 5 nights in May 2019

10/10 Excellent

MR WILLIAM GILL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Couple Break
First Class Hotel, real 5 Star, not self called 5 star, great attentive staff who are not in your face but are very happy to go out of their way to help as much as possible. Juan on reception couldn’t be more helpful. Would really recommend. Great Pina Coladas!!
Stayed 2 nights in May 2019

10/10 Excellent

ELLIOTT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2019

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing hotel, we had the penthouse suite with hottub in our terrace , views were amazing. Staff treated us like royalty. We will be coming back .
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning location. Exceptionally clean , bright and beautiful! The artwork in each of the rooms makes for a real treat when compared with other hotels. The staff are second to none! I look forward to visiting this hotel again soon !
Stayed 4 nights in Feb 2019

8/10 Good

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Iberostar Portal Nous
a very nice modern hotel done up in a beautiful design.Very nice restaurant or upstairs pool with some great reception employees especially Karina and Juan that were super helpful with things to do and places and dinner reservations.In a very nice neighborhood with many restaurants and beaches very close.
Stayed 5 nights in Oct 2018

10/10 Excellent

Kevin, Shanghai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We should have stayed longer with this amazing hotel, and should have booked a sea view room to enjoy the best of the hotel! Hotel staff are very decent, friendly, helpful and fashionable! Food is very delicate too!
Stayed 1 night in Oct 2018

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Great hotel. On arrival you are transported into a happy bubble, with fantastic 5 Star personalized service, surrounded by amazing interior design that is funky, super cool and stylish. Breakfasts were amazing. The setting is idyllic next to a beautiful beach cove. The best Danish pastries I have ever had - better than ones I have had in France!! The best decaf coffee I have ever had, served by what has to be the best waiter in the world - Dani who magically appears at exactly the right moment and knows what you are about to ask before you have even asked it! My stay is one I will fondly remember for many years to come.
Stayed 3 nights in Sep 2018

10/10 Excellent

Ben, Essex / London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Boutique Hotel
It was a joy to stay, The Hotel was stylicsh and immaculate in and out. The staff were young freindly and enthusiastic, great location, overlooking a prefect little cove / beach, and only 5 mins taxi into the marina. I cant wait to go back.
Stayed 3 nights in Sep 2018

8/10 Good

Andrew

Great hotel
Amazing hotel with really friendly staff. Nice quiet location with a lovely small beach just in front of it. The design of this hotel is quite spectacular. Can't wait to revisit.
Stayed 4 nights in Sep 2018

8/10 Good

Angela, southampton uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel near beach and fabulous Marina close
Lovely stay at the hotel nice room with a view on the 10 th floor overlooKing the sea Staff still training at moment so a few hick ups slow breakfast service not keen on hot food as eggs never cooked. Correctly. Need to improve on service of coffee and juice being delivered. More than cake display casing being carried and aware of when tables need clearing I’m not sure if why coffee is so hard had to wait 15 mins one day and observed other tables editing fir basic morning breakfasts Excellent buffet choice fresh fruit yogurts and cheese and ham but would been nice to have a cooked traditional breakfast instead of a la carte. Which is fine but not for everyone On the whole we had a great stay and staff were happy to help and deliver
Stayed 7 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff, the cleaness, the quality of the breakfast, and the room. What we did not like is the area in front of the hotel was extremely noisy from noon through 4 am. The daytime was full of kids on the beach and I front of the hotel although we thought the hotel was restricted for adults, the bar was extremely small. It was like in a hall. It th
Stayed 3 nights in Aug 2018