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Reviews of Hotel Rembrandt Quezon City

3 out of 5
Hotel Rembrandt Quezon City
26 Tomas Morato Extension, South, Triangle, Quezon City, National Capital Region

Reviews

7.0

Good

Rating 10 - Excellent. 39 out of 185 reviews" "
Rating 8 - Good. 57 out of 185 reviews" "
Rating 6 - Okay. 54 out of 185 reviews" "
Rating 4 - Poor. 28 out of 185 reviews" "
Rating 2 - Terrible. 7 out of 185 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Maria Lourdes

Stayed 1 night in Jun 2022
Response from Hotel Rembrandt on 17 Aug,2022
Thank you so much for your wonderful review. we hope to see you again in the future. Stay safe!

8/10 Good

Teresita, Barrigada

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
The staff and service were super awesome, but the carpet in the room was very dirty and the hot water in the shower was not consistent, turning hot to cold during showers. but other than that it was a pleasant stay.
Stayed 8 nights in Mar 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

2/10 Terrible

Charmaine Camille, Miami

Disliked: Staff & service
Stayed 1 night in Dec 2021

2/10 Terrible

Hannah

Stayed 1 night in Dec 2020

6/10 Okay

Jane

Business traveller
Good
Rembrandt is not how it used to be. It's like a war zone now with all the restrictions and the main door of the hotel locked with very few staffs. I hope it will return to its nice and cozy atmosphere very soon.
Stayed 3 nights in Sep 2020

4/10 Poor

Nina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room condition
Room is hot, AC not cooling well. No free water when you get there and cr smells like someone had smoke in there.
Stayed 4 nights in Jul 2020
Response from Hotel Manager on 7 Aug,2020
We deeply apologize for the inconvenience you have encountered with us. We will investigate your complaint to ensure that it will not happen again to any of our guest. Should you consider us in the future, we would like to offer an upgraded accommodation and a freebie.

4/10 Poor

ROMEL

Disliked: Staff & service, room comfort
Wifi is very bad!!!
I was so disappointed specifically their wifi was so bad. Called the front desk so many times for help but they couldn’t resolve it.
Stayed 1 night in Mar 2020

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 15 nights in Feb 2020

8/10 Good

Verified traveller

Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Stayed 1 night in Feb 2020

10/10 Excellent

Clarence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, only problem was wifi was not good
Stayed 7 nights in Jan 2020

8/10 Good

Toby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was good
Stayed 4 nights in Dec 2019

8/10 Good

Eri

Stayed 1 night in Dec 2019

10/10 Excellent

Edgar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience with very comfortable room at most reasonable room rate. Strategic location especially to reputable restaurants.
Stayed 1 night in Dec 2019

8/10 Good

Eri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

HAYWARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Staff was amazing! Courteous and well put together. However, the rooms need updating in terms of airconditioning and freshness of the facilities. We appreciate their efforts of transferring us to new rooms when the first we were given were a bit humid. We had no issues with the staff courtesy though.
Stayed 1 night in Oct 2019

8/10 Good

Maria Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

8/10 Good

ROMEL

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
The staff are very welcoming and friendly... I would stay again.
Stayed 1 night in Sep 2019

10/10 Excellent

Sohailey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Some rooms in our floor were under repair, it was dusty outside of our room and noisy because of some drilling done on the rooms being repaired. I understand that repairs are necessary but not on areas which have guests. It was quite disturbing.
Stayed 3 nights in Jun 2019
Response from Hotel Rembrandt on 24 Jun,2019
Warm Greetings! We are truly sorry for the inconvenience that you have experienced in our hotel, rest assured that proper action will be made to address the issues you have raised. We appreciate and value the comments you have given, for us to improve our services so it won't happen again in the future. Again, our sincerest apologies.

6/10 Okay

Jane

Travelled with group
Disliked: Property conditions & facilities
the aircon is not working properly despite being checked by the maintenance :(
Stayed 1 night in May 2019
Response from The Reservations on 27 May,2019
Warm Greetings! We are truly sorry for the inconvenience that you have experienced in our resort, rest assured that proper action will be made to address the issues you have raised. We appreciate and value the comments you have given, for us to improve our services so it won't happen again in the future. Again, our sincerest apologies.

10/10 Excellent

Gonzalo, Chicago, IL.

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from receptionists to waitresses and waiters. Secured and quiet place. The security guards makes me feel secured all the time...rated 5 stars to Angelo.
Stayed 7 nights in May 2019
Response from The Reservations on 27 May,2019
Good Day! Thank you for the comments! We are pleased that you enjoyed your stay with us. Rest assured that we will continue to be a Gracious Hosts to our valued guests like you. We hope to see you again in the future and God Bless you.

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Child friendly place. Recommendable.
We stayed here for a week coz we have an appointment with my baby's pedia cardio at the Philippine Heart Center. Since my baby's condition is quiet crucial, I need a place to stay that's clean, not so close to a hospital and very crowded place. The place is clean, has nearby restaurants, good service, friendly staff and they serve good food. They may seem an old-type hotel outside but, once you've checked in, the place is nice and cozy. Classy yet affordable. I recommend to book online to get a discounted price.
Stayed 1 night in May 2019
Response from The Reservations on 17 May,2019
Good Day! Thank you for the comments! We are pleased that you enjoyed your stay with us. Rest assured that we will continue to be a Gracious Hosts to our valued guests like you. We hope to see you again in the future and God Bless you.

4/10 Poor

Raymond

Travelled with family
Disliked: Staff & service
Its near so many places to eats so thats a plus...
Stayed 2 nights in May 2019
Response from The Reservations on 17 May,2019
Good Day! Thank you for the comments! We are pleased that you enjoyed your stay with us. Rest assured that we will continue to be a Gracious Hosts to our valued guests like you. We hope to see you again in the future and God Bless you.

8/10 Good

Verified traveller

Stayed 3 nights in May 2019
Response from The Reservations on 27 May,2019
Good Day! Thank you for the review. I hope you can share to us our experience.

6/10 Okay

Verified traveller

Stayed 1 night in Apr 2019
Response from The Management on 10 May,2019
Thank you for the review. I hope you could share to us your experience in the hotel. Thank you.

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Amenities
The room is spacious... Needs more light, hardly read while in bed table lamps would be good Tv remote is not working most of the time, WiFi is very poor Called for late check in two days ahead, but was not communicated, so upon arrival a room was not ready, they’re supposed to transfer us to another room but it never happened..
Stayed 4 nights in Apr 2019
Response from The Reservations on 12 May,2019
Warm Greetings! We are truly sorry for the inconvenience that you have experienced in our resort, rest assured that proper action will be made to address the issues you have raised. We appreciate and value the comments you have given, for us to improve our services so it won't happen again in the future. Again, our sincerest apologies.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
proximity to the a lot of restaurants
Stayed 1 night in Apr 2019
Response from The Reservations on 10 May,2019
Good Day! Thank you for the comments! We are pleased that you enjoyed your stay with us. Rest assured that we will continue to be a Gracious Hosts to our valued guests like you. We hope to see you again in the future and God Bless you.

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Accessible and service is great.
Stayed 7 nights in Apr 2019
Response from The Reservations on 26 Apr,2019
Good Day! Thank you for the comments! We are pleased that you enjoyed your stay with us. Rest assured that we will continue to be a Gracious Hosts to our valued guests like you. We hope to see you again in the future and God Bless you.

6/10 Okay

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
Because we only have Apple products and the security features on our products, we was unable to connect to the internet because it was unsecured. I ask the staff twice if they could change the setting on the router to NP2 and they just smiled at me.
Stayed 9 nights in Mar 2019
Response from The Reservations on 3 May,2019
Warm Greetings! We are truly sorry for the inconvenience that you have experienced in our resort, rest assured that proper action will be made to address the issues you have raised. We appreciate and value the comments you have given, for us to improve our services so it won't happen again in the future. Again, our sincerest apologies.

6/10 Okay

Maria Bleselda

Nice
Stayed 1 night in Mar 2019
Response from The Management on 25 Mar,2019
Good Day! Thank you for the comments! We are pleased that you enjoyed your stay with us. Rest assured that we will continue to be a Gracious Hosts to our valued guests like you. We hope to see you again in the future and God Bless you.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
like the hotel itself... i guess it's not enough parking space
Stayed 5 nights in Mar 2019
Response from The Reservations on 16 Mar,2019
Warm Greetings! We are truly sorry for the inconvenience that you have experienced in our resort, rest assured that proper action will be made to address the issues you have raised. We appreciate and value the comments you have given, for us to improve our services so it won't happen again in the future. Again, our sincerest apologies.

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Convenient location for business and pleasure . Friendly staff
Stayed 5 nights in Feb 2019
Response from The Reservations Manager on 12 Mar,2019
Good Day! Thank you for the comments! We are pleased that you enjoyed your stay with us. Rest assured that we will continue to be a Gracious Hosts to our valued guests like you. We hope to see you again in the future and God Bless you.

10/10 Excellent

Mauryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staycation
Relaxing
Stayed 1 night in Feb 2019
Response from The Reservations on 5 Mar,2019
Good Day! Thank you for the comments! We are pleased that you enjoyed your stay with us. Rest assured that we will continue to be a Gracious Hosts to our valued guests like you. We hope to see you again in the future and God Bless you.

8/10 Good

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from The Reservations on 5 Mar,2019
Good Day! Thank you for the comments! We are pleased that you enjoyed your stay with us. Rest assured that we will continue to be a Gracious Hosts to our valued guests like you. We hope to see you again in the future and God Bless you.

8/10 Good

RENATO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from The Reservations on 5 Mar,2019
Good Day! Thank you for the comments! We are pleased that you enjoyed your stay with us. Rest assured that we will continue to be a Gracious Hosts to our valued guests like you. We hope to see you again in the future and God Bless you.

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good but the hotel needs renovation..
Stayed 5 nights in Feb 2019
Response from The Reservations on 15 Feb,2019
Good Day! Thank you for the comments! We are pleased that you enjoyed your stay with us. Rest assured that we will continue to be a Gracious Hosts to our valued guests like you. We hope to see you again in the future and God Bless you.

10/10 Excellent

Angeline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2019
Response from The Reservations on 15 Feb,2019
Good Day! Thank you for the comments! We are pleased that you enjoyed your stay with us. Rest assured that we will continue to be a Gracious Hosts to our valued guests like you. We hope to see you again in the future and God Bless you.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from The Reservations on 15 Feb,2019
Good Day! Thank you for the comments! We are pleased that you enjoyed your stay with us. Rest assured that we will continue to be a Gracious Hosts to our valued guests like you. We hope to see you again in the future and God Bless you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service and friendly staff. Breakfast is very delicious and a lot to choose from
Stayed 9 nights in Jan 2019
Response from The Reservations on 31 Jan,2019
Good Day! Thank you for the comments! We are pleased that you enjoyed your stay with us. Rest assured that we will continue to be a Gracious Hosts to our valued guests like you. We hope to see you again in the future and God Bless you.

8/10 Good

Flor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 days in Hotel Rembrandt.
My stay was good, only Halal Food was not available.
Stayed 2 nights in Jan 2019
Response from The Reservations Manager on 30 Jan,2019
Good Day! Thank you for the comments! We are pleased that you enjoyed your stay with us. Rest assured that we will continue to be a Gracious Hosts to our valued guests like you. We hope to see you again in the future and God Bless you.

10/10 Excellent

anurjain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was extremely wonderful & entire staff was very cooperative. It was like a family atmosphere there.
Stayed 5 nights in Jan 2019
Response from The Reservations on 22 Jan,2019
Good Day! Thank you for the comments! We are pleased that you enjoyed your stay with us. Rest assured that we will continue to be a Gracious Hosts to our valued guests like you. We hope to see you again in the future and God Bless you.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to bars
Stayed 2 nights in Jan 2019
Response from The Reservations on 22 Jan,2019
Good Day! Thank you for the comments! We are pleased that you enjoyed your stay with us. Rest assured that we will continue to be a Gracious Hosts to our valued guests like you. We hope to see you again in the future and God Bless you.

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from The Reservations on 22 Jan,2019
Good Day! Thank you for the comments/ reviews! We are pleased that you enjoyed your stay with us. Rest assured that we will continue to be a Gracious Hosts to our valued guests like you. We hope to see you again in the future and God Bless you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2018
Response from The Reservations Manager on 2 Jan,2019
Good Day and Happy New Year!! Thank you for positive review! We are pleased that you enjoyed your stay with us. Rest assured that we will continue to be a Gracious Hosts to our valued guests like you. We hope to see you again in the future and God Bless you.