Does Premiere Haven at Shell Residences have a pool?

Yes, this property has an outdoor pool. Pool access is from 6 AM to 10 PM.

Is Premiere Haven at Shell Residences pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Premiere Haven at Shell Residences?

Check-in start time: 3 PM; check-in end time: 7:00 PM. Early check-in is available for a fee of PHP 1500 (subject to availability).

What time is check-out at Premiere Haven at Shell Residences?

Checkout is at 11:00 AM. Late checkout is available for PHP 1500 (subject to availability).

Does Premiere Haven at Shell Residences provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Premiere Haven at Shell Residences located?

Located in Mall of Asia Complex, this aparthotel is within a 10-minute walk of Mall of Asia Arena and SM Mall of Asia. SMX Convention Center and The Mall of Asia Bay Area Amusement Park are also within 15 minutes. Baclaran LRT Station is 22 minutes by foot and Taft Avenue Station is 24 minutes.

Premiere Haven at Shell Residences Reviews, Deals & Photos 2025

2/10 Terrible

christopher

28 Dec, 2022

Disliked: Cleanliness, communication

DO NOT GO THERE !!!!!!!!!!!!!!!

The owner of the property charged us DOUBLE to use the swimming pool as opposed to other guests !!! also everything with him had to be CASH he would not let me do a bank transfer ??? so he is avoiding paying tax on his income ! is this something Shell condoms ? i will inform the relevant TAX Authority to investigate this ! furniture kept falling apart ie the pull out bed ? and also the property was very very dirty, we will never RETURN !!

Stayed 4 nights in Dec 2022

2/10 Terrible

Brian

31 Oct, 2023

Disliked: Cleanliness, property conditions & facilities, communication

I wasn’t able to check in because the front desk said I had to contact the owner to check in. I attempted to contact the owner but never got a response. I had to go and get a room at another hotel. Very disappointed that I have $373 away. Now I understand why they don’t do refunds. They are a scam

Stayed 8 nights in Oct 2023

2/10 Terrible

Nicholas

13 Nov, 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

experience. We thought we were booking with a hotel but this turned out to be something like an Airbnb with a private group that’s renting out some condos. We notified them that our plane was arriving at 2 am and that we will need to check in around that time a month before our arrival. They didn’t communicate that they’re an Airbnb and there’s not a front desk to let us in at night. On their booklet they said that they would clean the rooms every day - but it never got cleaned the whole time we stayed there. There wasn’t enough blankets for everyone. The ac was only in one room so one room was always cold and the other room was hot. The service was also horrible. I do not recommend this place. It tarnished my view of Hotels.com to allow such an establishment. We complained to the building staff and they had told us that they get complaints about them all the time. They said that they are supposed to be there between 3pm - 6pm but sometimes they don’t show up so the guests who are arriving are left stranded and the building security is having to deal with them. HORRIBLE! And the rooms are not good. There are other places to stay that are much much nicer at half the cost!

Stayed 4 nights in Oct 2019

6/10 Okay

joji luis A.

28 Oct, 2019

Liked: Cleanliness, staff & service, room comfort

The stay was ok. View is not good due to nearby construction. The fridge wasnt working which spoiled two dishes. Overall ok for a short stay.

Stayed 2 nights in Oct 2019

2/10 Terrible

Angel, California

4 Oct, 2019

Disliked: Amenities, property conditions & facilities

No TV remote. WiFi was on and off. Was charge because the key broke while I was turning the knob (poor quality metal) and they say it's my fault. Am I Superman that I can break steel?

Stayed 3 nights in Sep 2019

2/10 Terrible

luke, seoul

15 Sept, 2019

Disliked: Staff & service, amenities

no one there!!! i dont know where key is!!! and wifi is dosent work!!! i never this residence!! just provided one towel and no shower gel something like that.. i dont recommend this residence!!! DO NOT BOOK HERE!!!

Stayed 1 night in Sep 2019

6/10 Okay

Koichi

30 Jul, 2019

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities

ホテルじゃない賃貸向き

トイレットペーパー無しタオル類一切無し滞在中の掃除やシーツの交換一切無し何度電話すれど出ない蚊に煩わされて寝れなかったここは賃貸物件と同じで1カ月滞在向き

Stayed 3 nights in Jul 2019

4/10 Poor

Zyra

25 Jul, 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room is outdated. Difficult check in process, i booked for shell residences but they gave us a room in sea residences. Room was warm AC may be outdated as well

Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

15 Jul, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Confusion about our stay. The front desk have no idea where our rooms are. We had to call the owner of the unit to verify where we are suppose to stay. Guest cannot use the pool unless you have permission from the unit owner. Our second room is better than the first one. Place is good for one night stay only mostly for business trip. Wi-Fi is slow. May not go back there. No instruction on where to throw the garbage or if there is someone to pick them up.

Stayed 4 nights in Jul 2019

4/10 Poor

Verified traveller

9 May, 2019

Disliked: Amenities

Lack of toilet papers, diswashing liquid, not allowed to cook, hard to contact the person to clean the property, looks like he doesn't want to answer. Lack of properand sufficient utensils.

Stayed 5 nights in May 2019

4/10 Poor

Verified traveller

30 Mar, 2019

Liked: Property conditions & facilities

Disliked: Staff & service

Place was very hard to find. People didn't like going through the 2nd party (expedia).

Stayed 1 night in Mar 2019

2/10 Terrible

jane

14 Jan, 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible service

Hotel was a hoax. They did not have my reservation.

Stayed 1 night in Jan 2019

4/10 Poor

Verified traveller

11 Jan, 2019

Disliked: Staff & service, amenities

We wanted to spend last few nights in a nice place where we could cook own food have a bit more room and 2 big beds and be close to the mall. We did not get 2 king beds cooking in the kitchen was not allowed only allowed to use microwave oven and kettle cupboards were broken and dirty and wired closed. We had a list of all channels to watch on tv but could not watch them because they had not paid for sky subscription so only had 2 local channels on tv to watch in tagalog. Shower was absolutely useless and the one thing i was looking for to after being in provinces. Pool was not free to use and dirty. The mall was to far to walk to all the time with 2 small children so ended up using taxi a lot wich we did not want to do. Check in time is 3pm and in the room rules they state that it is a first ones to check in get there rooms they booked. We would not recommend this place to anyone better off staying in a hotel somewhere else very disappointing and confusing place.

Stayed 3 nights in Jan 2019

4/10 Poor

Donald

17 Dec, 2018

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities

Hot water didn’t work. Called in about it and no one came to do anything about it.

Stayed 2 nights in Dec 2018

6/10 Okay

Paul

30 Sept, 2018

Liked: Cleanliness

It’s a basic accommodation.

It’s a mixed review. Realised that this is not a luxury location, these are private apartments that are rented out. Therefore what you get depends on the individual owners. We had two rooms, one basic the other good quality. Before you arrive you need to call the agents to let them know you are on the way. This way they can meet you in reception. We had a problem that after a 14 hour flight we missed the messages so agents knocked on door at 11pm for deposit. Also make it very clear if you have a morning flight to catch as they have to check the room to return the cash deposit. We booked rooms with a sofa bed. You have to ask for the extra bedding. It may sound like a total moan. But we got what we paid for and are happy.

Stayed 2 nights in Sep 2018

4/10 Poor

Mary

2 Aug, 2018

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Deposit scam

We were transfered to another premises, not similar to what I booked. I supposed to have like a sofa bed on the original booking but the other one got none so I have to pay extra 600 pesos for that. Then during check out, the staff wont refund me my 1,000 pesos deposit money as she found a very old looking cigarrete butts by the window/ where the airconditioned place outside. We never smoke nor my friends in our entire life. I guessed that's their scam to get all the deposit withold from their customer! Very disappointed on this one!!

Stayed 1 night in Jul 2018

6/10 Okay

Russ, Alberta

29 Jul, 2018

Room price is ok

It says free wifi but the Wi-Fi didn't work during my stay. The representative didn't get back to me after she got notified with the Wi-Fi issue No face towels and microwave

Stayed 2 nights in Jul 2018

6/10 Okay

Verified traveller

20 Jun, 2018

Liked: Property conditions & facilities, room comfort

Disliked: Cleanliness, staff & service

Adjacent to Mall of Asia

Impersonal reception, lobby and service. Beds were comfortable, restroom needed cleaning.

Stayed 1 night in Jun 2018

2/10 Terrible

nai-hsien

12 May, 2018

Disliked: Property conditions & facilities, room comfort

很糟，very bad

任意更改，致使我們無房間可睡

6/10 Okay

pochie

17 Apr, 2018

Disliked: Cleanliness, property conditions & facilities

Dirty toilets and beds non comfy. Plus they charge usage of swimming pools even youare a registered guest. On the other hand, receptionists are helpful and approachable.

Stayed 3 nights in Apr 2018

10/10 Excellent

Verified traveller

23 Feb, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location! Nice condo place. Safe area. Very close to Mall of Asia and the airport.

Stayed 2 nights in Sep 2017

2/10 Terrible

Perla, California

17 Feb, 2018

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Condotel nightmare

Cockroaches, cockroaches. No extra key available. No cleaning everyday, must pay extra. No concierge, problematic wi-if. Had to buy own toilet paper. Expedia please inspect what you put out there. You risk your name and reputation. No more condotel for us in the future. Stick to known and reliable hotel chains. Always consider place to stay.. learned the hard way that your hotel should be major consideration when vacationing.

Stayed 2 nights in Feb 2018

6/10 Okay

Alex, Italia

12 Feb, 2018

Liked: Property conditions & facilities, room comfort

Disliked: Staff & service

El sitio es bueno pero con sorpresa...

El residence es nuevo, no se puede decir nada malo. Lo que no me ha gustado es que ellos te piden dinero extra por la limpieza... Mi reserva era por dos noches y me pidieron mas o meno 40 euro por la limpieza pero en Filipinas una persona te limpia una habitacion con 2-3 euros... yo he discutido con ellos entonces me pidieron 18 euros. No es por el dinero es que me gusta pagar todo antes de salir de mi pais, Italia y llegar en el sitio con mi reserva ya completa. Es la primera vez que me pasa con 25 anos viajando por el mundo... Ultima cosa, pisina linda de verdad y la entrada se paga 150 PHI ( 2,50 euro)

Stayed 2 nights in Feb 2018

2/10 Terrible

Jon, Oregon

8 Feb, 2018

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Original Hotel was changed with No explanation

I booked for my wife a double bedroom suite with king size beds , several weeks after the booking was made I was notified that the hotel had been changed , no reason for the change was given. once my wife arrived , she had to wait for an Expedia representative to arrive to help her Check in , once in the room it was not king size beds but full size , and the room was riddled with cockroaches will think twice before booking with expedia again and also would recommend you remove this hotel from your web site

Stayed 2 nights in Feb 2018

2/10 Terrible

Verified traveller

23 Jan, 2018

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room을 멋대로 바꾸고, 바뀐 Room 청결 상태도 매우 불량 함. 다시는 가지 않을 예정임.

Stayed 1 night in Jan 2018

Premiere Haven at Shell Residences

Choose dates to view prices

Photo gallery for Premiere Haven at Shell Residences

Reviews

Popular amenities

Room options

Check availability for these dates

View all photos for Comfort Condo

Comfort Condo

Highlights

View all photos for Design Condo

Design Condo

Highlights

About the area

What's nearby

Getting around

Restaurants

About this property