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Reviews of Super OYO 406 Royale Parc Inn & Suites

2 out of 5
Super OYO 406 Royale Parc Inn & Suites
49 Annapolis Street, Cubao, Quezon City

Reviews

6.8
Rating 10 - Excellent. 5 out of 29 reviews" "
Rating 8 - Good. 11 out of 29 reviews" "
Rating 6 - Okay. 6 out of 29 reviews" "
Rating 4 - Poor. 3 out of 29 reviews" "
Rating 2 - Terrible. 4 out of 29 reviews" "

6.8/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Jonathan

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
I needed to catch a bus at 4:30 this was near the bus station. But a sketchy area and I saw a few rats and numerous cockroaches nearby, but not in the hotel. The worst part was online check in which stated, the room wasn’t available after they charged me. I went there in person and they did me right.
Stayed 1 night in Feb 2024
Response from Ammy on 25 Feb,2024
Apologies for the problems you had faced, Jonathan! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

4/10 Poor

JHON

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plenty cockroaches around
Stayed 1 night in Sep 2023
Response from Noah on 2 Nov,2023
Sorry to hear this, Jhon! Please consider the issue of cleanliness as an off case, as it is one of our highlights. Do give us a chance to host you again and we will make sure that you experience the comfort and hospitality we are known for. Regards, Noah

4/10 Poor

Verified traveller

Travelled with group
Disliked: Staff & service, property conditions & facilities
Work From Home Not-Friendly (No WIFI Access)
The initial plan was to stay here for 2 nights but the wifi was not working and I need that for work so I decided to just stay overnight. The cable tv connection is poor as you won't be able to watch well as there's this snow-like white while watching. The TV remote control is not working as well. I called several times in the lobby and even went there personally to hopefully improve the mentioned challenges but only the TV remote control was replaced. The cable TV connection was still poor and wifi connection didn't became available all through out. It was so disappointing! I won't stay here again.
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient, clean and courteous staff...
Stayed 1 night in Dec 2021
Response from Jane on 18 Dec,2021
We are happy to see you liked the stay, It will be great if you could spread the word among your circle. Have a pleasant day ahead. Regards, Jane!

8/10 Good

Verified traveller

Liked: Cleanliness
Good no great
Good not great
Stayed 1 night in Jun 2021
Response from Leo on 30 Jun,2021
Hi, thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Alex

8/10 Good

Verified traveller

Liked: Staff & service
It was ok
Just ok
Stayed 1 night in Jun 2021
Response from Dan on 30 Jun,2021
We are glad to see that you have rated us positively! Do give us more chances to enhance your experience with us. Regards, Dan

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing beats a great customer service. Kudos Royale Parc Inn!
Stayed 1 night in Jun 2021
Response from Gabi on 22 Jun,2021
Hi, that is what we like to hear from our valued guests. Do give us another opportunity to delight you again. Wish you a wonderful day ahead. Regards, Gabriel!

8/10 Good

Verified traveller

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Dated appliances. Inhospitable staff
Receptionist is overly zealous to get me out of the room at 12 noon sharp! How rude.
Stayed 1 night in May 2021
Response from Leo on 2 Jun,2021
Hi, thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Alex

6/10 Okay

JT, Los Angeles

Liked: Cleanliness
It was clean. Need improvement on the equipments.
Stayed 10 nights in Feb 2020
Response from Jira on 29 Feb,2020
We are sorry for the problem faced, We can understand that your stay with us has not been a pleasant one, however, we will strive hard to serve better. Do give us another opportunity and we will ensure that you experience the comfort and hospitality we are known for. Hope to welcome you soon :) Regards, Jira

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
What I liked was the service of the staff, the girls that worked the front desk were excellent. Unfortunately my two week stay at the OYO Royal Parc 46 Annapolis, Quezon City in the Philippines was Horrible, I would like all my money back that I spent. I had two rooms (305&306) they were filthy the filters in the AC were full of filth, the molding in the rooms were coming undone, mold and rust around the window in the bathroom. The phone in my room didn't work well, the whole experience at the royal property was very bad. I will never stay in the Royal Parc Hotel ever again, this was just so bad, everything about it.
Stayed 12 nights in Feb 2020
Response from Zara on 22 Feb,2020
This is not the experience we would like you to have, Guestname! We will deep dive into this issue and will put our best efforts to enhance your experience with us. Regards, Zara

8/10 Good

Verified traveller

Stayed 1 night in Jan 2020
Response from Zara on 16 Jan,2020
Glad to see that you have rated us positively, Do give us more chances to delight you in the future as well. Regards, Zara

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in Jan 2020
Response from Zara on 16 Jan,2020
Hi, Thanks for appreciating our efforts by rating us positively. Looking forward to hosting you soon with a pleasant experience. Regards, Zara

6/10 Okay

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ms.Catherine
We are expecting that there will be free breakfast but unfortunately upon checking it is not included.
Stayed 1 night in Jan 2020
Response from Zara on 16 Jan,2020
Hi, Catherine! We sincerely apologize for the trouble caused. Your comments will help us in the care of future guests more resolutely. Regards, Zara

8/10 Good

Dmitrii

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly stuff. Cash only. Fast and secure. Not the best one tho
Stayed 2 nights in Jan 2020
Response from Adiya on 8 Jan,2020
Thank you for your sweet words, We hope to give you a consistent service every time. Regards, Adiya!

6/10 Okay

Charlie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2019
Response from Zara on 1 Jan,2020
Hi, Charlie! Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Zara

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NOT ANYMORE AND NEVER AGAIN!!!!
Stayed here before but the last 5 or 6 stays were definitely terrible if not horrible! Some staff people were ok, but most were at times rude! Bathrooms, toilets were mostly clogged and the crap backs up, water pressure was too low, inline water heater does not work hardly, bath towels were dirty, stinky and stained but they wanted to charge customers for causing it when in fact the towels were old used up and any stains may be caused by their laundry! Internet was always choppy and loses connection! It was an old building, 4 floors and no elevator so if you're at the top, use a ladder! Stuff u want for Free breakfast most of the time is unavailable! The only plus was its convenient location, other than that I would tell anyone to stay away from this place!! It's only ok for 1 or 2 days!!!
Stayed 8 nights in Oct 2019
Response from OYO on 23 Nov,2019
Hi, Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Kevin

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good enough
Just exactly what we need. The front desk are nice and courteous.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pay it forward from their great service!
Well, even room service was til 10pm only & there's no elevator available, yet standby crew was readily there to assist you, the staff at the front desk was nice & accomodating. But what I liked about the hotel? Their honesty when they told me that I'll be refunded a few bucks from my room upgrade. Indeed it was an awesome stay😊!
Stayed 1 night in Jan 2019
Response from Icha on 3 Feb,2019
Dear guest, Greetings from Royale Parc Inn & Suites! Thank you for staying in our hotel and for your amazing review! It was our pleasure to assist you. We are truly delighted to learn that you were satisfied on your stay. We look forward in having you again soon.

8/10 Good

Kathryn Anne

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2018
Response from Icha on 3 Feb,2019
Dear Ms. Kathryn, Greetings from Royale Parc Inn & Suites! Thank you for staying in our hotel and for taking time to share your positive review. It’s our pleasure to give the best of our service for our entire guest. We look forward in having you again soon.

6/10 Okay

Christopher

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Budget friendly. Good location. Ok as a base.
This hotel is in a good area - easy to walk to various places for food etc. Expect to pay around 400-500 pesos for a taxi from the airport. The hotel staff are all lovely. The rooms are very old, and we had a room with 2 single beds which left no room to move within the room. It was fine for a cheap place to crash for a night. Nothing special, but then the price reflects this. Overall, I would stay here again.
Stayed 1 night in Aug 2018
Response from Icha on 3 Feb,2019
Dear Mr.Christopher, Greetings from Royale Parc Inn & Suites! Thank you for staying in our hotel and for taking time to share your review. It’s our pleasure to give the best of our service for our entire guest. We have taken notes of your suggestions for improvements. Rest assured that the quality of service and facilities we will offer will continue to improve for better guest experience. We look forward in having you again soon.

10/10 Excellent

Nanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Icha on 3 Feb,2019
Dear Ms. Nanette, Greetings from Royale Parc Inn & Suites! Thank you for staying in our hotel and for taking time to share your positive review. It’s our pleasure to give the best of our service for our entire guest. We look forward in having you again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable close to Araneta
Clean comfortable and convenient to Araneta Cubao. Staff friendly
Stayed 2 nights in Jun 2018
Response from Icha on 3 Feb,2019
Dear Guest, Greetings from Royale Parc Inn & Suites! Thank you for staying in our hotel and for taking time to share your positive review. It’s our pleasure to give the best of our service for our entire guest. We look forward in having you again soon.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible area. No escalator. No fridge, TV useless. Room not serviced. Free breakfast pathetic.
Stayed 7 nights in Feb 2018
Response from Icha on 3 Feb,2019
Dear Guest, Greetings from Royale Parc Inn & Suites! Thank you for staying in our hotel and for taking time to share your review. We have taken notes of your suggestions for improvements .Rest assured that the quality of service and facilities we will offer will continue to improve for better guest experience. We hope that we will have the privilege of welcoming you back in the future.

6/10 Okay

Verified traveller

Liked: Staff & service
Nice Hotel
Nice hotel Clean environment and 24/7 front desk staff Good breakfast Bus & MRT near to the hotel is a walkable Nearby shopping Malls Overall nice place to stay very peaceful environment
Stayed 3 nights in Feb 2018
Response from Icha on 3 Feb,2019
Dear Guest, Greetings from Royale Parc Inn & Suites! Thank you for staying in our hotel and for taking time to share your positive review. It’s our pleasure to give the best of our service for our entire guest. We look forward in having you again soon.

4/10 Poor

yuji

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
残念
ラブホテルですね。
Stayed 9 nights in Apr 2022
Response from Jane on 2 May,2022
Hi, Yuji! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Jane!

2/10 Terrible

jean-louis

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Nous sommes présentés à l’hôtel à minuit arrivé sur place nous a demandé des certificats médicaux Yo nous a refusé l’entrée à l’hôtel nous avons payé pour rien et personne nous propose de remboursement vraiment une expérience horrible
Stayed 1 night in Mar 2020
Response from Joe on 22 Mar,2020
Wir entschuldigen uns für die Unterbrechung. Wir verstehen, dass wir Ihre Erwartungen nicht erfüllen konnten. Keine Sorge, wir arbeiten kontinuierlich daran, unseren Service zu verbessern, um sicherzustellen, dass Ihr nächster Aufenthalt bei uns angenehm ist. Grüße, Joe

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Ok pour une nuit proche de gares routière
Chambre petite et propre ( mis à part quelques traces de cheveux par terre !!!), climatisation qui fait beaucoup de bruit! Personnel de l’accueil très serviable! En effet, 3 jours après avoir quitté l’hôtel, nous sommes revenus à la gare routière à 3h du matin, ayant un problème de taxi honnête, nous sommes allés les voir et ils nous ont commandé un Grab. Hôtel choisit car il était à côté de notre gare routière donc pour une nuit de transit Ça fait l’affaire !
Stayed 1 night in May 2019

8/10 Good

Per m r

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 28 nights in Feb 2019
Response from Icha on 19 Apr,2019
Dear Mr. Larsen, Greetings from Royale Parc Inn & Suites! Thank you for staying in our hotel and for taking time to share your review. It’s our pleasure to give the best of our service for our entire guest.