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Palais Clementina & Spa

4.0 star property
Hotel in Marrakech with free valet parking and spa services

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Photo gallery for Palais Clementina & Spa

View from property
Outdoor wedding area
Interior
Interior
Lobby lounge

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Bar
  • Breakfast available
  • Spa
  • Pool
  • Room service

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Double Room, 1 King Bed

View from room

Deluxe Double Room, 1 King Bed

Highlights

Furnished balcony or patio
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
  • 55 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Apartment

1 bedroom, premium bedding, memory-foam beds, in-room safe

Family Apartment

Highlights

Garden
Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Futon

View all photos for Comfort Suite

1 bedroom, premium bedding, memory-foam beds, in-room safe

Comfort Suite

Highlights

Furnished balcony or patio
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

1 bedroom, premium bedding, memory-foam beds, in-room safe

Deluxe Suite

Highlights

Furnished balcony or patio
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
  • 90 sq m
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed
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About the area

Map
Route de l'Ourika, Km 8, Marrakech, 40000

What's nearby

  • Avenue Mohamed VI - 5 min drive - 4.1 km
  • La Plage Rouge Swimming Pool - 7 min drive - 4.4 km
  • Agdal Gardens - 7 min drive - 5.2 km
  • Oasiria Water Park - 12 min drive - 9.2 km
  • Jemaa el-Fnaa - 12 min drive - 11.0 km

Getting around

  • Marrakech Central Station - 12 min drive
  • Marrakech (RAK-Menara) - 19 min drive

Restaurants

  • ‪Bladna - ‬15 min walk
  • ‪Snob Beach - ‬7 min drive
  • ‪Bo Zin - ‬5 min drive
  • ‪Nouba - ‬6 min drive
  • ‪Boucherie Hammoud - ‬12 min drive

About this property

Palais Clementina & Spa

Upscale hotel near Avenue Mohamed VI
You can look forward to a poolside bar, a terrace and a garden at Palais Clementina & Spa. For some rest and relaxation, visit the Turkish bath/hammam, and indulge in a manicure/pedicure, a body scrub or a facial. The on-site Moroccan cuisine restaurant, Le Clémentina, offers breakfast, brunch, lunch, dinner and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities, such as a hair salon and dry cleaning/laundry services.
Additional perks include:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free valet parking
  • Continental breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-in
  • Babysitting (surcharge), barbecues and wedding services
Room features
All guest rooms are individually furnished, and include comforts, such as 24-hour room service and premium bedding, in addition to perks, such as air conditioning and separate dining areas.
Extra amenities include:
  • Bidets, baths or showers and free toiletries
  • LED TVs with satellite channels
  • Furnished balconies or patios, separate dining areas and heating

Languages

Arabic, English, French, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free valet parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: EUR 8 for adults and EUR 4 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Le Clémentina

Things to do

  • Books
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Turkish bath

Accessibility

  • No lift

More

  • 1 floor
  • Built in 1985
  • Communal living room
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 15

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay for free
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.83 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately EUR 8 for adults and from EUR 4 for children
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Pool access available from 9:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 12 years old are not allowed in the swimming pool, health club, fitness facility or hot tub without adult supervision

Property is also known as

Palais Clementina Hotel Marrakech
Palais Clementina Hotel
Palais Clementina Marrakech
Palais Clementina
Palais Clementina & Spa Hotel
Palais Clementina & Spa Marrakech
Palais Clementina & Spa Hotel Marrakech

Frequently asked questions

Does Palais Clementina & Spa have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 8:00 PM.

Is Palais Clementina & Spa pet-friendly?

Yes, cats and dogs are allowed at this property.

How much is parking at Palais Clementina & Spa?

Valet parking is free at this property.

What time is check-in at Palais Clementina & Spa?

Check-in start time: noon; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Palais Clementina & Spa?

Checkout is at noon.

Does Palais Clementina & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Palais Clementina & Spa located?

Located in Tassoultante, this hotel is within 3 miles (5 km) of La Plage Rouge Swimming Pool, Avenue Mohamed VI and Agdal Gardens. Jemaa el-Fnaa and Cinema Megarama are also within 6 miles (10 km).

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Palais Clementina & Spa Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 15 out of 49 reviews
Rating 8 - Good. 16 out of 49 reviews
Rating 6 - Okay. 7 out of 49 reviews
Rating 4 - Poor. 5 out of 49 reviews
Rating 2 - Terrible. 6 out of 49 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

4.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Elizzeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Établissement au calme excentré de la médina (10 min en voiture) Personnel souriant Belle piscine Établissement décoré dans le style marocain digne du palais dont il porte le nom
Stayed 2 nights in Mar 2020

6/10 Okay

Christophe

Liked: Room comfort
Disliked: Staff & service

Cadre grandiose, offre de services à revoir

Magnifique hotel, chambre grandiose, cadre très très sympa ! Dommage que l'hotel semble un peu désert et que, malgré des personnels plus nombreux que les clients, les services ne soient pas à la hauteur (offre pauvre, délai d'attente, présence,...). Toute l'équipe est pourtant toujours très sympa et souriante
Stayed 6 nights in Aug 2019

4/10 Poor

Marrakchi

Liked: Property conditions & facilities
Disliked: Room comfort
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Personnel aux petits soins et gentils , soucieux de faire de ce séjour un séjour agréable, excursion personnalisée
Stayed 5 nights in Aug 2019

6/10 Okay

Verified traveller

Stayed 4 nights in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
From start to finish our experience was a DISAPPOINTMENT!!! On arrival we were allocated the rooms. However, we paid for an upgrade and staff did not know what that meant and specified all rooms were the same. We reverted back to our Expedia voucher to show what we had booked to be then informed the rooms were not available. We had to show the images on the website to show what we had booked. after some time we were then provided with the upgraded rooms we had paid for. Only one room was ready so 4 of us had to share until our room was ready. Furthermore, we were shown occupied rooms without the occupies consent which concerned us. The day reception staff were unhelpful. Due to language barriers they were not accommodating or flexible to our queries as we did not speak French or Arabic. For example, the waiter for dinner was extremely rude. He did not acknowledge us for 30 minutes to take drink order or provide us with a menu. When we merely asked him a question about ordering food for dinner he replied ' I don't speak English' then walked off and left us at the table and served other guests. We had to call him several times to make an order and he would either ignore us or tell us to wait, by this time other guests had received their 3 course meals. The menu was poorly written and didn't not explicitly state there was meat/fish in the meals and when we state this to the waiter he did not care and was unwilling to change when we wanted .
Stayed 5 nights in Apr 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
établissement magnifique mais service zéro rien à manger au petit déjeuner ni au dîner , on m a volé un sac avec mes produits solaires .
Stayed 4 nights in Apr 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A éviter Avis sur Palais Clementina Avis en attente par mobile le palais ne correspond pas à la description et aux différents avis nous avons séjourné plusieurs nuits et franchement après plusieurs voyages à Marrakech cela ne correspond pas à un 4 étoiles. chambre sale ménage fait en 5 minutes et superficiellement sans vider les poubelles, nous sommes deux et on mets une seule serviette, moisissure sur les joints cuvette toilette cassée et sale au fond .literie très dur on a l'impression de dormir sur une planche. petit déjeuner médiocre pas de viennoiseries le premier jour arrivé à 9h30 et débarrassé à 10 h car plus rien à mettre le directeur n'a pas fait les courses .les autres jours le minimum pour le déjeuner pas de cereales, pas de yaourts par contre pain rassi. Piscine sale manque d'entretien carrelage cassé matelas trouée protection sale...et ils font sécher les serviettes sans les laver...Honteux. Musique forte à la piscine. Nous avons mangé un soir et le couscous était froid il sortait du frigo le personnel désabusé se balade, discute viens se servir au déjeuner sans se soucier des clients, parle fort. ne cherchez pas la salle de sport elle est invisible. Et quand on demande la direction il n'y a personne bref je ne le recommande pas du tout. et je n'ai pas l'habitude d'être sévère avec mes +100 contributions sur tripadvisor mais là il faut pas exagérer
Stayed 7 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
It was quite and peaceful and not very busy. But the service we received was poor. There was construction works going on when we arrived at the hotel everyday and I could not rest or sleep peacefully because the works would start at 10am everyday. Also the contraction works made a hole in our room big enough for a head to pop in and we could see bulders who kept having a peek into our room. Upon request to change the room we are given a room without a propa functioning shower.
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Cadre extérieur magnifique. Cet établissement est un mix entre hotel et Riad, c'est vraiment charmant.
Stayed 4 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Room comfort
Stayed 6 nights in Jan 2019

10/10 Excellent

Guests of Olivier Perbet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you like quietness & Luxury - this is the play to stay in Kech
Stayed 2 nights in Oct 2018

6/10 Okay

Tounsi, Laragne

Liked: Cleanliness, property conditions & facilities, room comfort

Joli palais

Très charmant palais , idéal pour se reposer Le service doit être amélioré, serveur très gentil Attention j’ai trouvé un gros scorpion noir dans ma chambre qui étais au rez de chaussée , signalez au personnel qui a fais le nécessaire Bref je recommande, et je reviendrai
Stayed 6 nights in Aug 2018

10/10 Excellent

ETOILE, lyon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel très accueillant

notre séjour en famille était très reposant et parfait
Stayed 2 nights in Jul 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Bon accueil, personnel aux petits soins. Très beau jardin et surtout pas beaucoup de chambre donc impec
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very quite et serein place

nice place. Few service items to fix. Poor breakfast and poor food menu.
Stayed 2 nights in May 2018
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, quiet, staff is friendly... The facilities are authentic. Would definitely stay there again
This review was submitted before 2018 and has not been verified.

8/10 Good

Myriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

6/10 Okay

anthony

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aweful ! Don't trust the pics and reviews !

Absolutely terrible ! Were all previous reviewers blind ?? Ok the Riad looks good from outside but that's about it. Everything else is absolute disapointment from service to room cleaniness and comfort. We skipped the breakfast and canceled our next night.
This review was submitted before 2018 and has not been verified.

8/10 Good

C.-A., Germersheim

Liked: Cleanliness, property conditions & facilities, room comfort

Sehr ruhig außerhalb von Marrakech

Das Palais ist ein Palast und vermittelt ein Gefühl wie in 1001 Nacht - eine wunderschöne und sehr große Suite - ein wunderschöner Garten mit Pool - durch die geringe Anzahl der Zimmer ca. 5 hat man das Gefühl in einer privaten Villa zu sein - Preis / Leistung sehr gut - Irgendwie bleibt einem beim 1. Mal des Betretens des Palais die Luft weg - Klasse - Beim nächsten Mal in Marrakech werde ich wieder hier sein :-)
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Rihad, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reposant et détente

Très bon accueil
This review was submitted before 2018 and has not been verified.

8/10 Good

Kristof

Liked: Staff & service, room comfort