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"We enjoyed everything about the hotel; friendly staff, convenient location, clean n big room except for 2 things : - the toilet is not enclosed ie it has no door. My husband and I had to take turn to leave the room when we want to use it. - the hotel did a fantastic job to notify us about options of parking. It was quite a task to drag our luggage up and down from the car park to the hotel along the cobblestone road. The hotel could have offered portal service to their guests especially for elderly guests"

"Exceptional service and charming room. Great location. Breakfast was okay (nothing special, but not awful). We would gladly return. Matera exceeded our expectations. We recommend d the burrata at Casal, and convivial and lopa. The cinema room at lopa is a fun and memorable experience!"

"It was beautiful and super well located. Nice staff, specially Maria during the breakfast ❤️❤️❤️"

"Breakfast was limited : to cheese and more cheese , cookies and cakes ie fat and sugar There was a small plate offerings of ham and salami , some hard boiled eggs, pieces of pizza, bread , croissants, picked peppers, limited juices (2) that kept running out apples oranges , yoghurt and coffee Oh and pieces of pizza dough covered in oil and granulated sugar! If you had Diabetes and high cholesterol there was nothing for you. Rooms were really nice , beds comfy with cozy comforters. Front desk always seemed stressed, answering minimally . I was referred to the info office a few doors away which was found to be CLOSED with a big sign on its door and I feel Hotel should have known this and not sent me there for an inquiry they should have been able to answer about this small locale. Otherwise It was good. "

"Perfect"

"The hotel is incredible and the staff is as well. We absolutely loved our stay. It was truly a unique experience. However, guests should know that because the hotel is literally incorporated into the caves, it can be physically demanding climbing all the stone stairs. People with mobility issues will definitely struggle at this hotel"

"The hotel is amazing! It is a unique experience in every detail. The room takes you back in time. The breakfast with the life piano 🎶 was fantastic. The manager and the staff were awesome. Matera is a city everyone must visit and this hotel the place where you can live the experience."

"This was the most unique hotel we’ve ever stayed at. The staff were most helpful and accommodating. The nice touch was while we were having a glass of wine on the terrace. The host brought us a complimentary appetizer."

"An absolutely wonderful hotel. Slap bang in the middle of the Sassi. Staff extremely attentive. Had a great time in the spa and a great massage. Would happily revisit."