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Reviews of Kadamb Spritual Stay

3 out of 5
Kadamb Spritual Stay
Keshav Dham Road, Keshav Nagar, In front of Prem Temple, Mathura, Uttar Pradesh

Reviews

5.8
Rating 10 - Excellent. 3 out of 15 reviews" "
Rating 8 - Good. 4 out of 15 reviews" "
Rating 6 - Okay. 1 out of 15 reviews" "
Rating 4 - Poor. 2 out of 15 reviews" "
Rating 2 - Terrible. 5 out of 15 reviews" "

5.4/10

Cleanliness

6.8/10

Staff & service

3.2/10

Amenities

5.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Anuj

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Run Away, Run Away, Run Away. I booked 2 rooms in this hotel for my family and when they reached this property, the hotel staff was refusing to allow entry giving the reason that this property has been marked as illegal and they can’t allow anyone to stay. Secondly, i paid for breakfast buffet for 2 days stay and there was no breakfast buffet in hotel. When my family insisted then the hotel staff just gave them few bread pieces in their room. I am surprised why expedia is allowing this hotel to be listed. Please don’t book this hotel. I have also lodged complaint with expedia directly
Stayed 2 nights in Nov 2023

4/10 Poor

Kavita

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms were old, dated and dirty. The hotel was closed by the government, therefore most rooms and restaurant were sealed off. The overall condition of the property was dirty and unhygienic
Stayed 2 nights in Nov 2023

8/10 Good

Jatin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Overall it was a good experience.
Stayed 1 night in Sep 2021

10/10 Excellent

Roopali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is very helpful especially Balram the lobby manager. Food is not as great but bearable. Barista is in the hotel itself so that’s great. The location of hotel is perfect !!! All the staff is super proactive and always ready to help!!!!
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Very clean and location is good. Definitely recommended this hotel.
Stayed 5 nights in Mar 2019
Response from Aartika on 18 Apr,2019
Hello Sir, Thank you for your feedback. We are glad that you enjoyed your stay with us and liked the rooms and location. We would also love to welcome you again.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness
This property is close to temples so was purely vegetarian, which would be good to be made aware of. The room itself was quite dirty , sheets had stains and even hair. Room with spare towels had rubbish scattered everywhere.
Stayed 2 nights in Jan 2019
Response from Aartika on 24 Feb,2019
Hello , We are really sorry for the inconvenience faced by you. We will made changes and assure you this wont happen again.

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty . Bed sheets were dirty and had hair on it from ? Previous people . Very limited selection of food especially for kids
Stayed 2 nights in Jan 2019

2/10 Terrible

Yash, Des Moines, Iowa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incompetent staff. Dirty room and bathroom. Television did not work and had to follow up with the hotel staff at 6 different occasions to have it fixed. Water heater was broken as well as there was a leak near the sink. Terrible experience. Would not recommend.
Stayed 1 night in Nov 2018

10/10 Excellent

RAJESH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent stay
Excellent Stay, food, coffee shop
Stayed 2 nights in Mar 2018
Response from Aartika on 8 Jun,2018
Hello Sir, Thank you so much for your positive feedback. We would love to welcome you again with improved services.

8/10 Good

Shobhit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good but swings, sliders for kids missing
The resort overall is good. Nice, courteous and friendly staff. The only lacking was kids area. It should have more swings, slides etc for kids. Cycling was also not available.
Response from aartika on 2 May,2018
Hello sir, Thank you for your kind feedback. We will definitely improve our kids zone and would love to invite you again.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Room was stinking and it was not cleaned properly. There was lot of birds dropping on the window of the room.
Stayed 1 night in Feb 2018
Response from aartika on 13 Mar,2018
Hello sir, We are extremely sorry for the inconvenience caused to you. We would make sure of this the next time.

8/10 Good

DARSHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its a New and Evolving Property
The hotel is very good. It has a clean pool area and a wonderful kids zone. The rooms are nicely maintained. Its a new hotel so a bit unorganized. The staff is ready to help but not equipped adequately to cater to customer demand. Pros 1. Cozy Rooms 2. Peaceful location 3. Nice Restaurant 4. Helpful Staff 5. Personal Kitchen Cons 1. Very very small bathroom (one could hardly fit in) 2. Inadequate Staff 3. Packaged Drinking Water Sold at Rs. 53 (MRP 15) 4. Incredibly slow wifi. I had booked the car of the hotel to drop me at Mathura in the wee hours, however, the car failed to turn-up. Shows that the staff really got to organize themselves well. The charges paid by me for the Car has also not been refunded till date. I would go with a 3.5/5 for my experience.
Stayed 2 nights in Aug 2017

6/10 Okay

Ullas

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Nice service apartment close to prem mandir
Staff need to be increased as service was not upto the mark very delay.Need to followup a lot for small things.Room cleaning was not done , need to followup also many times.
Stayed 3 nights in Aug 2017

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
inefficiency of the staff we ask to make up the room 3 times but it wasnt possible! internet is not working breakfast was terrible we give to them 11 piece for laudry we get back only 9 pieces
Stayed 3 nights in Mar 2019
Response from Aartika on 1 May,2019
Hello Sir, We are extremely sorry for the inconvenience caused to you. We assure you this will not happen again.

8/10 Good

Wilai

Liked: Cleanliness, staff & service, room comfort
ใช้ได้ ร้านอาหารดีอร่อย บริการดี ที่พักกว้างสะอาด
Stayed 1 night in Aug 2018
Response from Aartika on 1 Sept,2018
Thank you for staying with us. We are happy to serve you.