View from room
Check availability

Reviews of Dogo Onsen Funaya

5 out of 5
Dogo Onsen Funaya
1-33 Dogoyunomachi, Matsuyama, Ehime-ken

Reviews

9.2

Wonderful

Rating 10 - Excellent. 145 out of 207 reviews" "
Rating 8 - Good. 48 out of 207 reviews" "
Rating 6 - Okay. 9 out of 207 reviews" "
Rating 4 - Poor. 2 out of 207 reviews" "
Rating 2 - Terrible. 3 out of 207 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Ritsuko, Wilmington

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I picked this hotel for "Private Onsen (hot spring) with the room". I thought it would be wonderful because we are shy Americans to share the bath with strangers... but it was a regular size bath tab (made with Hinoki wood which was nice but there were some dark stains). The time we can fill hot spring was limited and the water flow was so slow that the temperature of the water became too low when the tab was filled and there was no way to heat water. We are very disappointed and nobody actually enjoyed "Private Onsen". It might be OK if it was a summer time. Room was spacious but unnecessary for guests of two. I reserved two rooms for 5 adults but we all could fitted in one room. I felt that I paid too much for the rooms.

6/10 Okay

Kyoko

Stayed 1 night in Dec 2023

10/10 Excellent

Shiou

Stayed 1 night in Oct 2023

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Verified traveller

Stayed 1 night in Dec 2019
Response from 道後温泉ふなや　重松 on 29 Dec,2019
この度のご利用誠にありがとうございました。又のお越しを心よりお待ち申し上げております。

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from 道後温泉ふなや　重松 on 28 Nov,2019
この度はふなやをご利用いただきまして誠にありがとうございました。又のお越しを心よりお待ち申し上げております。

10/10 Excellent

Mana

Stayed 1 night in Nov 2019

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you Funaya!
Excellent hotel with very helpful staff. Very good public baths. Great choice for Dōgo Onsen.
Stayed 3 nights in Oct 2019
Response from FUNAYA HOTEL K.Shigematsu on 26 Oct,2019
Thank you very much for this wonderful feedback for us. We are all delighted to know that we were able to make your stay enjoyable. We hope you will come and stay again.

10/10 Excellent

West

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay
We had an amazing stay and the staff could not have been friendly. The room was great and the amenities even better.
Stayed 2 nights in Apr 2019
Response from FUNAYA HOTEL K.Shigematsu on 5 May,2019
Thank you very much for your stay at our hotel. We are very happy to hearing that you have enjoyed your stay with us at FUNAYA. We aim to better inn to strive more. We look forward to welcoming you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An attendant was assigned to our room. She was very courteous and helpful. We appreciated the extras such as tea and snacks when we arrived, English newspaper in the morning and a snack in the evening.
Stayed 3 nights in Mar 2019
Response from FUNAYA HOTEL K.Shigematsu on 5 May,2019
Thank you very much for your stay at funaya. And,thank you for your feed buck for us. We are looking forward to serving you again.

10/10 Excellent

kunitsugu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from FUNAYA HOTEL K.Shigematsu on 20 Jan,2019
Thank you very much for your stay. We are looking foward to seeing you again. Sincerely yours.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018
Response from FUNAYA JOTEL　K.Shigematsu on 3 Nov,2018
Thank you very much for your stay at funaya. And,thank you for your feed buck for us. We look forward to welcoming you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel to close Dogo onsen. and I also enjoyed garden and food of hotel.
Stayed 1 night in Sep 2018
Response from FUNAYA HOTEL　K,Shigematsu on 3 Nov,2018
We are glad that you were satisfied with our garden and meal.We are looking forward to serving you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel at Dogo area
The location is good just next to the famous shopping street. Like the traditional onsen resort inside the town centre. There is inner garden with river but I didn't visit due to the heavy rain (pity). The main entrance of the hotel isn't on the main road, visitor can locate the temple just opposite the hotel firstly
Stayed 2 nights in Jul 2018
Response from FUNAYA　HOTEL　Kazuki　Shigematsu on 5 Aug,2018
Thank you very much for this wonderful feedback for us. We are all delighted to know that we were able to make your stay enjoyable. We hope you will come and stay again.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Pui Yee Maria

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenience and clean
good service and staff friendly

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A True Japanese Experience
Visiting this hotel was a great introduction into Japanese culture. I was a little nervous about my lack of knowledge, but the staff is friendly and helpful.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Claudia Do Carmo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Izumi, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great! Great! but.....
My husband and I go to Japanese onsen resorts once a year to relax but had never tried one in Shikoku. This place is easy to get to from Matsuyama airport or station and the tiny train you have to use to get there is absolutely charming. We had a great stay. The staff was great, the food was great too (could have eaten a little more for diner). The bath could have been better, because this onsen is located in the city we can hear cars/trucks passing by when using the outside bath which reduces the relaxation factor by a great deal. I would still recommend this hotel for a stay in Matsuyama.

10/10 Excellent

GT, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful
The hotel was within easy walking distance of the tram station at Dogo Onsen. The staff were all very friendly and welcoming, as were many people around Matsuyama. We had chosen a Japanese style room, which was large and comfortable, resulting in a very good night's sleep. Little Things, such as the tea on arrival and late night snacks left in your room were a nice touch. The hotel Onsen was quiet, well kept and very relaxing. The following morning, breakfast was great. Plenty of food and drinks brought to your table, including a surprisingly good and very creamy scrambled eggs in an omelet. There are a few cosmetic improvements that could be made, but overall the hotel is very comfortable and good value, when compared to other onsen hotels. The location is good, the food good and it's very friendly. I would and will definitely return.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Veronica, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow! Beyond expectation!
We stayed for 3 japanese western style rooms with our friends, and all of us "WOW" when we entered our rooms. They are spacious, luxurious, modern with contemporary design. The staff are nice, helpful & smart. The hotel Japanese garden is another surprise where you can dine or have tea by the river. Location is also great, just 3 mins walk along the Main Street to the tram station and the clock, 5 mins walk to the landmark Dogo traditional onsen. I will come back again during the colourful fall season.

10/10 Excellent

Sachiko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
観光バスも来ていたので団体客もいたと思うのですが、2食ともバイキングではなかったのでゆっくり落ち着いて食べれました。夕食は食べきれない程の懐石料理でした。朝食も和洋選べますが、私の家族全員、和を選択。地元食材を沢山使った美味しいお料理とスタッフの皆さまがお優しく、ゆったり過ごせました。
Stayed 1 night in May 2024

10/10 Excellent

??

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2連泊しました。 ２日目は、日本料理（１日目とは違うメニュー）、和洋折衷、フレンチから選べました。 全体的に、接客が素晴らしいです。 特にフロントと食事の際の接客が素晴らしいです。 １日目に薬を飲むための水をお願いしたら、２日目は頼まなくても用意されていました。 2度目の宿泊ですが、次もまたふなやさんにします。
Stayed 2 nights in Apr 2024

10/10 Excellent

MITSUNORI

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Takkuru

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

??

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
フロント、お部屋係、配車係、スタッフのみなさんの対応が素晴らしいお宿でした。料理も素晴らしく、愛媛を味わうことができました。朝食を和食か洋食か選べるのも良いですね。こどもがパンがとても美味しいと食べていました。
Stayed 1 night in Feb 2024

10/10 Excellent

トオル

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
温泉付きの部屋に宿泊しました。好きなときに温泉に入れてとても良かったです。ボディタオルがない点は注意です。枕が合わなかったので、こだわる人はマイ枕を持参したほうがいいかも。
Stayed 1 night in Feb 2024

10/10 Excellent

JIWON

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

あきこ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
道が狭く坂が多く車で行くと苦労する。
Stayed 1 night in Feb 2024

10/10 Excellent

sukyung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

ゆうこ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

YUJU

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
親切的服務、好吃的食物、舒適的休息空間、還有超棒的溫泉，有機會再訪道後還是會選Funaya
客房，在餐廳用晚餐時，客房會鋪上厚厚的日式床鋪
早餐（和食&洋食） 建議點和食，因為米飯實在太好吃了😋
Stayed 1 night in Jan 2024

10/10 Excellent

Hiroko

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
従業員のかたの対応がすべて気持ちよかったです。 館内もとてもきれいで。 庭園も散歩。シラサギさんが遊びにきてました(^▽^)/ そしてご飯を楽しめました。 出てくるもの全ておいしかった！！ 朝は和食、洋食選ぶスタイル。両方とも朝から大満足でしたよ。 道後温泉に行くときはこのホテルにまた行きたいです。
Stayed 1 night in Jan 2024

10/10 Excellent

ikumi

Liked: Cleanliness, staff & service, property conditions & facilities
レベルの高い接待をうけられる
Stayed 1 night in Jan 2024

10/10 Excellent

Sang hong

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Youngchun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

KYONG NAM

Stayed 2 nights in Nov 2023

8/10 Good

kam wing

Stayed 1 night in Nov 2023

10/10 Excellent

Maki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
　他の温泉巡りをするためのタオルやアメニティが用意されてあり快適に過ごせました　また　伺いたいです
Stayed 1 night in Oct 2023

10/10 Excellent

Chek Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience !
Exceptionally good service. The breakfast is so rich that you can skip lunch and afternoon tea.
Stayed 2 nights in Oct 2023

10/10 Excellent

HIROKA

Stayed 1 night in Oct 2023

8/10 Good

Keisuke

Travelled with family
Liked: Cleanliness, staff & service, amenities
スタッフさんがテキパキ動いて気持ち良い。
Stayed 1 night in Oct 2023

6/10 Okay

kiyoto

Travelled with family
Liked: Staff & service
サービスはとても良かったが朝食がいまいち
Stayed 2 nights in Oct 2023

10/10 Excellent

YOUNGGWON

Stayed 1 night in Sep 2023

10/10 Excellent

Mayumi

Liked: Cleanliness, staff & service, property conditions & facilities
おもてなしが素晴らしい👍 食事が良かったです。 朝食も、座ってから作って提供してくれて大変満足でした。
Stayed 1 night in Sep 2023

8/10 Good

Kayo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
落ち着いて過ごせました
Stayed 1 night in Sep 2023

2/10 Terrible

りゅうこ

Stayed 1 night in Aug 2023