Hotels near Maya Water Park

"Upon arrival, after speaking to the front desk attendants, we realized our four paid rooms had been occupied by others. After reconfirming several times our booking, they realized their error but it took them a while to tell us they would give us other rooms which seemed difficult for them to offer us from the beginning. The rooms were good with the views to the beach, however, no hot water in the showers. On one of our two nights stay we had no air condition since midnight. One of the rooms’ toliet was non functional. I must say, however, the hotel is located in front of the beach and has a parking area. "

"Amazing Staff, Great Hotel, Easily Accessible, Sufficient Parking, Beach Access included. However, lacks some amenities in the room, the restaurant/beachclub is not a part of the hotel, power in the area went out twice during my one night stay. "

"Todo estuvo excelente"

"The property is very nice, and the kindness of the staff is the best."

"Todo bien a excepción del wifi es muy inestable y tan así que la tele nunca se escuchó, fuera de eso todo bien, aunque creo que el estacionamiento podría mejorar."

"Room was very clean and located just a minute walk from the beach "

"Get a ocean view unit"

"They only answer via message - not live voice And it takes them 24- 48 hours as a MINIMUM to Answer any questions or Concerns. They also don’t do airport transportation. "

"It was a terrible experience. The room was terrible. The gas pilots on the stove were open . I noticed it and reported. Thank God I smelled the gas. The propane tank was leaking gas and I told them to remove it."