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Reviews of Royal Suite Condotel

3.5 out of 5
Royal Suite Condotel
Jl. Palang Merah No. 1, Medan, North Sumatra

Reviews

6.0
Rating 10 - Excellent. 0 out of 23 reviews" "
Rating 8 - Good. 8 out of 23 reviews" "
Rating 6 - Okay. 7 out of 23 reviews" "
Rating 4 - Poor. 7 out of 23 reviews" "
Rating 2 - Terrible. 1 out of 23 reviews" "

5.6/10

Cleanliness

6.2/10

Staff & service

5.4/10

Amenities

6.0/10

Property conditions & facilities

Reviews

4/10 Poor

Chee Tiong

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
A few items, e.g. AirCon, cabinets, curtains, are not working or damaged. Kitchen is well down equipped.
Stayed 2 nights in Feb 2023

6/10 Okay

Verified traveller

Travelled with family
slow or no reply on questions, rooms were not as clean as expected
Stayed 1 night in Oct 2020

6/10 Okay

Verified traveller

Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Royal suite condotel
Room is spacious. Good for family. Swimming pool also nice and large for infants until adults..but service is so-so
Stayed 1 night in Jan 2019

4/10 Poor

Verified traveller

Disliked: Room comfort
Insufficient shampoo and shower cream not to mention toilet paper also lacking. Breakfast refilling was extremely slow.
Stayed 2 nights in Oct 2018

8/10 Good

Alfred, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CONFORTABLE STAY ATCONDOTEL
The 2 bedroom apartment is spacious n clean with good wifi. The location is also convenient but please take note that they stated that the apartment is near the airport is not true as this refer to the old airport which is not in use n the new one is one hour away
Stayed 1 night in Aug 2018

8/10 Good

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Very comfortable, nice breakfast, good locality and etc. But the toilet was quite small for Rudy Apartment.

4/10 Poor

reza , jakarta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad services !!
Upon check in they really don’t care about our luggages after I ask, due to late check in. And all the spoken are not proper in hospitality industry. Room service not bed but the reception are not communicated that the deposit payment for order has to be cash after limiit, otherwise we can pay the rest after check out. Condition of the hotel so old, and I found plastic of condom under the bed. Really disappointed ! Very not recommended to stay her, I won’t to stay here again...!!
Stayed 2 nights in Mar 2018

8/10 Good

Imelda

Liked: Room comfort
nice hotel with spacious room
worth to stay hotel , affordable with spacious bedroom and amenities such as : water dispenser, cooking utensils, kitchen, dining room. very suitable for family stay. minus point not enough lighting in the bed room and bathroom. another minus point is during check out, the receptionist informed us, we have consumed oreo from the snack bar. which we didnt take it. but she insisted the house keeping told there is no oreo in the snack bar. this thing never happened in any hotel we stayed before. i dunno how they keep track of the snack bar. but finally, the hotel resolved the issue by avoiding the missing oreo. but maybe in the future, they shouldnt provide the snack bar at all to avoid this kind of misunderstanding. other facilities like swimming pool and fitness center are adequate. just that they dont provide towel for hotel guest. so we have to bring our own towel. overall it is a great stay, and will definetely come back to this hotel.

6/10 Okay

Ng

Liked: Staff & service, room comfort
3 nights stay with family
Very Friendly staff and many can speak a bit of English. Unit is big. Cockroaches in units and drawers. Mothballs thrown around units ; likely to take care of cockroaches. Breakfast menu changed Everyday but took very Long to replenish food. Frequently , food not replenished even we waited till we finish breakfast. Many items, including drinks, shown in menu were not available for lunch or dinner. Only one lift available for hotel guest and is very very slow; frequently lift arrive but fully occupied; especially when units are used for wedding purposes. The other lift reserved for condominium residences.
Stayed 3 nights in Nov 2017

6/10 Okay

Verified traveller

Stayed 2 nights in Sep 2017

8/10 Good

Anang

Liked: Staff & service, property conditions & facilities, room comfort
nice for family
booked fro 2 bedroom suite, very nice place for a family vacation swimming pool was crowded at the time we were there maybe just during holiday breakfast is OK, plenty of choices maybe need more on fresh fruits and juices
Stayed 3 nights in Jul 2017

8/10 Good

Nor Faizah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

chia

Disliked: Property conditions & facilities

8/10 Good

Zulkiffli, Ampang

Liked: Staff & service, property conditions & facilities
Good breakfast & location....sometimes a bit noisy alas its okay

4/10 Poor

aisyah, Pekanbaru

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad service
Bad service, we asked them for drinking water in the morning and didn't get it until midnight. Bed sheet and pillow has stain. Very small bathroom and not really clean. Breakfast was teribble.

2/10 Terrible

Kim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Ern Tong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

4/10 Poor

park

Disliked: Cleanliness, property conditions & facilities
같은 값에는 다시 머물고 싶지 않음
우선 규모에 비해 매우지저분함...바퀴벌레가 복도 방안 놀이터임... 아침식사도 일반2성급정도임...
Stayed 2 nights in Oct 2017

4/10 Poor

ilyas

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Condotel yang perlu renovasi
Kondisi kamar sudah agak tua, wallpaper sudah banyak yang mengelupas. Karyawan di resto kurang tanggap, waktu sarapan pagi dibilang kupon sudah dipakai, padahal kami barusan bangun dan mau sarapan

8/10 Good

vr

Liked: Cleanliness
hotel yang recommended buat liburan keluarga.
Menyenangkan, anak anak saya menyukainya.