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Diez Hotel Categoria Colombia

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Hypo-allergenic bedding, down duvets, pillow-top beds, minibar
Hypo-allergenic bedding, down duvets, pillow-top beds, minibar
Hypo-allergenic bedding, down duvets, pillow-top beds, minibar
Smart TV, iPod docking station

Overview of Diez Hotel Categoria Colombia

VIP Access

Diez Hotel Categoria Colombia

4 out of 5

4.3/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

  • Popular LocationLleras Park4 min walk
  • Popular LocationPoblado Park9 min walk
  • Popular LocationMonterrey Comercial Mall18 min walk
  • AirportMedellin (MDE-Jose Maria Cordova Intl.)45 min drive

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About this area

El Poblado

Located in Medellin, Diez Hotel Categoria Colombia is connected to a shopping centre. Oviedo Shopping Center and El Tesoro Shopping Park are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Lleras Park and Medellin Botanical Garden. Travelling with kids? Consider Santa Fe Zoological Park and Juan Pablo II Airpark.
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Popular Location

What's nearby

  • Lleras Park - 4 min walk
  • Poblado Park - 9 min walk
  • La Strada Mall - 18 min walk
  • Monterrey Comercial Mall - 18 min walk
  • Golden Mile - 2 min drive

Getting around

  • Industriales Station - 4 min drive
  • Medellin (MDE-Jose Maria Cordova Intl.) - 45 min drive

Restaurants

  • Where to eat
  • Diez Restaurante Bar – Al fresco dining theme restaurant offering fusion cuisine. Serves breakfast, brunch, lunch, dinner and light fare daily. Kids' menu available.
  • Alacantará – Fine-dining restaurant with a bar. Serves lunch and dinner daily.
  • Sushi train – Restaurant with a bar offering sushi. Serves lunch and dinner daily.

About this property

Diez Hotel Categoria Colombia

Beaux Arts hotel connected to a shopping centre in Las Lomas I, walk to Lleras Park
Along with 3 restaurants, this smoke-free hotel has a full-service spa and a health club. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/café and a snack bar/deli are on-site. All 115 soundproofed rooms provide free WiFi, free wired Internet and pillowtop beds. For a bit of entertainment, Smart TVs come with cable channels, and guests will also appreciate thoughtful touches such as pillow menus and bathrobes.
Diez Hotel Categoria Colombia offers 115 forms of accommodation with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters. A pillow menu is available. Smart televisions come with cable channels. Bathrooms include a shower, bathrobes, designer toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a health club and a sauna.
Nirvana has 4 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Casino shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 6:00 AM–10:00 AM
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Art gallery
  • Designer shops
  • Full-service spa
  • Health club
  • Private picnics
  • Sauna
  • Shopping centre
  • Shopping
  • Steam room

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business centre
  • Conference centre (2433 square feet of space)
  • Coworking spaces
  • Meeting rooms 7

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV channels
  • iPod dock
  • Smart TV

Food and drink

  • Champagne service
  • Minibar
  • Fridge

More

  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

El Poblado
El Poblado
Las Lomas I
Las Lomas I
Washer and dryer
Washer and dryer
4 star
4 star
Guest rating 4+
Guest rating 4+
Free WiFi
Free WiFi
Family-friendly
Family-friendly
Hotel
Hotel

Policies

Check-in

Check-in from 3 PM - 3:30 AM
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 01 May to 01 July:
  • Bar/Lounge
  • Business centre
  • Fitness facilities
  • Meeting facilities
  • Sauna
  • Spa
  • Hot tub

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for COP 160000.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • For stays on or after 1 January 2022, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travellers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: COP 88000 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: COP 88000 (one-way), (up to 17 years old)
  • Rollaway bed fee: COP 160000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

If you are travelling with a child, your property may require you to present the following documents: Parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult a Colombian consulate office prior to travel for further guidance.
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Diez Categoria
Diez Categoria Colombia
Diez Hotel Categoria
Diez Hotel Categoria Colombia
Diez Hotel Categoria Colombia Medellin
Diez Categoria Colombia Medellin
Diez Categoria Colombia
Diez Hotel Categoria Colombia Hotel
Diez Hotel Categoria Colombia Medellin
Diez Hotel Categoria Colombia Hotel Medellin

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 554 out of 984 reviews
5 - Excellent 56%
Rating 4 - Good. 296 out of 984 reviews
4 - Good 30%
Rating 3 - Okay. 79 out of 984 reviews
3 - Okay 8%
Rating 2 - Poor. 17 out of 984 reviews
2 - Poor 2%
Rating 1 - Terrible. 38 out of 984 reviews
1 - Terrible 4%

4.6/5

Cleanliness

4.3/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities
Write a review

1/5 Terrible

Travelled with family, Business traveller
Disliked: Staff & service
These people charged us $30 USD for a 250 ml water. The parketing said it was free and they charged us for it. We had to leave early in the morning and they were saying we had a coca cola when we did not, we had to get angry at the staff of the hotel and charged us $30 for a small bottle of water in Colombia when it costs 50 cents in the street. STAY AWAY!
Stayed 1 night in Jun 2021

5/5 Excellent

Stayed 1 night in Jun 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I didnt like there was no pool, the employes didnt know were was de breakfast buffet.
Stayed 3 nights in May 2021

5/5 Excellent

Stayed 1 night in Feb 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I had a problem they try to solve the problem immediately.
Stayed 4 nights in May 2021