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Hotel BH El Poblado

3.5 star property
Travelers find a peaceful retreat in El Poblado's vibrant district, where shopping convenience meets relaxation just steps from Santafé Mall

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Hotel BH El Poblado welcomes guests with a tranquil garden and inviting coffee shop in the heart of El Poblado. Relax in the sauna after shopping or enjoy drinks at the bar. Attentive staff, dry cleaning, free WiFi, and luggage storage make this spot appealing for travelers.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

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  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(54 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Private bathroom
Hairdryer
Minibar
Coffee/tea maker
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Private bathroom
Hairdryer
Minibar
Coffee/tea maker
  • 29 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
LCD TV
Premium bedding
Private bathroom
Hairdryer
Minibar
Coffee/tea maker
In-room safe
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, Balcony

Premium bedding, minibar, in-room safe, desk

Superior Double Room, Balcony

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
LCD TV
Premium bedding
Private bathroom
Hairdryer
Minibar
Coffee/tea maker
In-room safe
  • City view
  • Sleeps 2
  • 1 Queen Bed
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About the area

Near a metro station, Hotel BH El Poblado is in El Poblado, a neighbourhood in Medellín with great shopping. Santafé Mall and El Tesoro Shopping Park are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Poblado Park and Lleras Park. Pueblito Paisa and Río Sur Shopping Center are also worth visiting.
Visit our Medellín travel guideOpens in a new window
Map
Cra 43 No.9 Sur 35, Medellín, Antioquia, 50022

What's nearby

  • Santafé Mall - 2 min walk - 0.2 km
  • Oviedo Shopping Center - 3 min walk - 0.3 km
  • EAFIT University - 7 min walk - 0.6 km
  • Golden Mile - 8 min walk - 0.7 km
  • Medellín Clinic - El Poblado - 17 min walk - 1.5 km

Getting around

  • Aguacatala Station - 12 min walk
  • Medellín (MDE-José María Córdova Intl.) - 38 min drive

Restaurants

  • ‪Crepes & Waffles - ‬4 min walk
  • ‪Leños Gourmet - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Il Forno - ‬3 min walk
  • ‪Mis Carnes Parrilla - ‬2 min walk

About this property

Hotel BH El Poblado

Hotel near Santafé Mall
Consider a stay at Hotel BH El Poblado and take advantage of a terrace, a coffee shop/cafe and a garden. For some rest and relaxation, visit the sauna. Stay connected with free WiFi in public areas, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • Free self-parking
  • Continental breakfast (surcharge), a round-trip airport shuttle (surcharge) and meeting rooms
  • A 24-hour front desk, a front desk safe and luggage storage
  • Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All 70 rooms offer comforts such as premium bedding and air conditioning, in addition to perks such as safes and minibars.
More amenities include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with cable channels
  • Coffee/tea makers, daily housekeeping and desks

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 6:00 AM to 9:30 AM for a fee: COP 40,000 for adults and COP 40,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Sauna

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • 1 building
  • 11 floors
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately COP 40000 for adults and from COP 40000 for children
  • Airport shuttle fee: COP 130000 per person (one-way)
  • Facilities fee: COP 10000 per person, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

bh El Poblado
Hotel bh
Hotel bh El Poblado
Hotel BH El Poblado Hotel
Hotel BH El Poblado Medellín
Hotel BH El Poblado Hotel Medellín

Frequently asked questions

Is Hotel BH El Poblado pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel BH El Poblado?

Self-parking is free at this property.

What time is check-in at Hotel BH El Poblado?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel BH El Poblado?

Checkout is at noon.

Does Hotel BH El Poblado provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of COP 130000 per person applies.

Where is Hotel BH El Poblado located?

Located in El Poblado, this hotel is within 1 mile (2 km) of Santafé Mall, Poblado Park and Lleras Park. Oviedo Shopping Center and Río Sur Shopping Center are also within 10 minutes. Aguacatala Station is 12 minutes by foot and Ayura Station is 25 minutes.

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Reviews

Hotel BH El Poblado Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 666 out of 1000 reviews
Rating 8 - Good. 215 out of 1000 reviews
Rating 6 - Okay. 76 out of 1000 reviews
Rating 4 - Poor. 24 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

Reviews

10/10 Excellent

Imad

Liked: Cleanliness, amenities, property conditions & facilities
This hotel was amazing. We stayed 2 nights only, but enjoyed the quiet atmosphere, friendly staff and awesome breakfast. I will definitely stay here again and not even bother with other hotels that are noisy and have small rooms.
Stayed 2 nights in Jan 2026

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and customer service. Breakfast selection was great and the rooms were clean
Stayed 5 nights in Nov 2025

10/10 Excellent

Anthony

Liked: Cleanliness, property conditions & facilities
Overall great experience. friendly staff and very clean building / rooms. Great location.
Stayed 5 nights in Dec 2025

10/10 Excellent

Peola

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, the staff was very professional, and attentive to our questions. Across the street is a fabulous mall with shops, restaurants and Starbucks. Make sure and wear your comfortable shoes because its all kind of hilly. Overall we were VERY satisfied.
Stayed 2 nights in Jan 2026

10/10 Excellent

Migdid

Liked: Amenities
Good staff. Good breakfast. Clean room. Excellent stay!
Stayed 12 nights in Sep 2025

8/10 Good

Roberto

The staff, great people.and kind and helpful.
Stayed 6 nights in Sep 2025

10/10 Excellent

Mayra Angelina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was fantastic..good breakfast .overall friendly staff..good place to stay
Stayed 5 nights in May 2025

8/10 Good

Constanza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fiends trip

Great location ! Niece staff
Stayed 3 nights in Oct 2025

10/10 Excellent

amarillis

Liked: Cleanliness, amenities, property conditions & facilities
Property is very clean, breakfast was very good with variety and staff very friendly and super good service.
Stayed 7 nights in May 2025

10/10 Excellent

Carmillia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect Location
Stayed 3 nights in Jul 2025

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located, walking distance to most areas of interest, parking and transportation easily available. Very eco friendly and environmentally conscious. Staff extremely kind and helpful. Delicious breakfast. Feels like being home in Medellín.
Stayed 3 nights in Oct 2025

8/10 Good

Jok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was part two of a stay. I was staying with my spouse, the first three days and then change to this hotel.. the price differential was a great savings. It’s actually a very good hotel. You do miss having a swimming pool but everything is walkable here very good location very safe clean
Stayed 3 nights in Oct 2025

10/10 Excellent

Mozart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An extremely comfortable and pleasant hotel with a staff that made everything feel extremely welcoming.
Stayed 3 nights in May 2025

8/10 Good

Lina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goof hotel, perfect location.
Stayed 8 nights in Mar 2025

2/10 Terrible

Andrew

Liked: Cleanliness
Disliked: Staff & service, amenities
Usefully next to a shopping mall with groceries in the basement.
Stayed 4 nights in Jul 2025

10/10 Excellent

olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its in a great area with easy acces for uber n shopping area,,safe and great service
Stayed 7 nights in May 2025

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel, modern, excellent staff . Great location
Stayed 1 night in Jan 2025

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 4 nights in Dec 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and comfort!
Stayed 3 nights in Oct 2024

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean facilities, great location
Stayed 1 night in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, walking distance from Santa Fe
Stayed 5 nights in Nov 2024

10/10 Excellent

Perry

Liked: Cleanliness, property conditions & facilities, room comfort
Great hospitality, great location. Modern facilities
Stayed 1 night in Nov 2024

8/10 Good

SHEIKH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful and hotel is good situated. Breakfast great !
Stayed 5 nights in Jun 2024

10/10 Excellent

Jeremith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice central location.
Stayed 3 nights in Jun 2024

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service good location and perfect view of the city.
Stayed 7 nights in Oct 2024