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In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains

Guest reviews

4.5 out of 5 Wonderful
219 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Free WiFi
Parking included
Air conditioning
Business Services
Bar
Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays

Map

Explore the area

Popular LocationUnicentro Shopping Center11 min walk
Popular LocationPlaza de Toros La Macarena17 min walk
Popular LocationAtanasio Giradot Stadium17 min walk
AirportMedellin (MDE-Jose Maria Cordova Intl.)73 min drive

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  • Family Room

    Room amenities

    • 32 sq m
    • Sleeps 4
    More detailsFamily Room
  • Superior Room, City View

    Room amenities

    • 19 sq m
    • Sleeps 2
    More detailsSuperior Room, City View

About this area

Medellin

In the business district, Hotel El Portón de San Joaquín is in Medellin's Laureles neighbourhood, an area with good shopping. Botero Plaza and Palacio de la Cultura are notable landmarks, and the area's natural beauty can be seen at San Antonio Park and Lights Park. Looking to enjoy an event or a match while in town? See what's going on at Atanasio Giradot Stadium.
Visit our Medellin travel guide
View in a map
Popular Location

What's nearby

  • Unicentro Shopping Center - 11 min walk
  • Plaza de Toros La Macarena - 17 min walk
  • Atanasio Giradot Stadium - 17 min walk
  • Plaza Mayor Covention Center - 3 min drive
  • Pueblito Paisa - 15 min drive

Getting around

  • Estadio Station - 9 min walk
  • AirportMedellin (MDE-Jose Maria Cordova Intl.) - 73 min drive

Restaurants

  • Where to eat
  • Cayena – Serves breakfast, lunch and dinner daily.

About this property

Hotel El Portón de San Joaquín

3-star Medellin hotel in Laureles, near Unicentro Shopping Center
This smoke-free hotel features a bar/lounge, a business centre and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and free newspapers are on-site. All 130 soundproofed rooms feature free WiFi and room service. Plasma TVs come with cable channels, and other amenities that guests will find include safes and showers.
Hotel El Portón de San Joaquín offers 130 forms of air-conditioned accommodation with a safe and blackout curtains. Plasma televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Limited parking spaces
  • Parking height restrictions apply

Food and drink

  • 1 bar
  • Room service available

Family friendly

  • Dry-cleaning service
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • 3 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility

More

  • Renovated entire property – January 2018
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Shower
  • Towels

Entertainment

  • TV channels
  • Plasma TV

Food and drink

  • Champagne service

More

  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in between 3 PM and 12:30 AM
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 6 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are available for COP 40000.0 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • For stays on or after 1 January 2021, citizens of Colombia and foreigners staying for 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Foreigners on a tourist visa will not be required to pay this tax. The tax may still be charged where a room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Crib (infant bed) fee: COP 40000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector and window guards

We should mention

If you are travelling with a child, your property may require you to present the following documents: Parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult a Colombian consulate office prior to travel for further guidance.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Hotel El Portón San Joaquín Medellin
Hotel El Portón San Joaquín
El Portón San Joaquín Medellin
El Portón San Joaquín
El Porton San Joaquin Medellin
Hotel El Portón de San Joaquín Hotel
Hotel El Portón de San Joaquín Medellin
Hotel El Portón de San Joaquín Hotel Medellin

Frequently asked questions

Can I cancel my reservation for free at Hotel El Portón de San Joaquín and receive a full refund?
Yes, Hotel El Portón de San Joaquín offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel El Portón de San Joaquín cancellation policy on our site for more details about any exclusions or requirements.
Is Hotel El Portón de San Joaquín pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel El Portón de San Joaquín?
Self-parking is free at this property.
What time is check-in at Hotel El Portón de San Joaquín?
Check-in is from 3 PM to 12:30 AM. After-hours check-in is not available.
What time is check-out at Hotel El Portón de San Joaquín?
Checkout is at 1 PM.
Where is Hotel El Portón de San Joaquín located?
Located in Laureles, this hotel is within 1 mi (2 km) of Unicentro Shopping Center, Atanasio Giradot Stadium and Lights Park. Plaza Mayor Covention Center and San Antonio Park are also within 2 mi (3 km). Estadio Station is 9 minutes by foot and Suramericana Station is 14 minutes.
4.5
Wonderful
219 reviews
5 - Excellent
136
4 - Good
66
3 - Okay
10
2 - Poor
1
1 - Terrible
6

4.7/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 4 nights in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay in Medellin!
Incredible experience here during my stay in Medellin! I had planned to change hotels to be closer to Spanish classes I was taking in the Poblado neighborhood, but changed back to this hotel. Wonderful, welcoming, helpful peopl, from the front desk to morning breakfast staff. Room very comfortable (great bed and pillows), very clean, AC, fridge. In a quiet, safe neighborhood right across from a church. Grocery and banks up the street. About a 12-min walk from the Estadio metro station. Walk is down a fairly busy street, which is a plus if you arrive alone at night (I was a solo traveler). I can't say enough about how much I enjoyed staying at this friendly and affordable hotel. Not many English-speaking foreigners in this neighborhood, a plus if you are trying to learn Spanish. Great morning buffet breakfast. Thank you to Maria, Natalia, Diego, and everyone at the hotel for such a great stay!
Stayed 3 nights in Mar 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place - and great value for money!
Very friendly staff! Nice breakfast. Clean rooms. Recommendable!
Stayed 3 nights in Mar 2020

1/5 Terrible

Business traveller
Sad face IconDisliked: Staff & service, amenities, property conditions & facilities
I think they over charge on extra services,, And I believe they’re not very honest on extra services
Stayed 10 nights in Jan 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location, the staff went benond their duties to help. It is a good deal for the price
Stayed 3 nights in Jan 2020