Nightclub

Reviews of The Charlee Hotel

4.5 out of 5
The Charlee Hotel
Calle 9a 37 16, Medellín

Reviews

8.6

Excellent

Rating 10 - Excellent. 626 out of 1002 reviews" "
Rating 8 - Good. 188 out of 1002 reviews" "
Rating 6 - Okay. 90 out of 1002 reviews" "
Rating 4 - Poor. 40 out of 1002 reviews" "
Rating 2 - Terrible. 58 out of 1002 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

ALTAGRACIA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is very friendly very attentive of your needs
Stayed 3 nights in Mar 2024
Response from Altagracia on 27 Mar,2024
Thank you for your review, Altagracia! At The Charlee Lifestyle Hotel, we pride ourselves on our friendly and attentive staff. We're thrilled to hear that you had a positive experience during your stay. We hope to welcome you back soon!

10/10 Excellent

Travis, Montverde

Liked: Cleanliness, staff & service, property conditions & facilities
By far one of the best hotels in Poblado. Boutique personalized exceptional customer service.
Stayed 1 night in Mar 2024
Response from Travis on 27 Mar,2024
Thank you, Travis, for your review of The Charlee Lifestyle Hotel in Poblado. We're glad to hear you had an exceptional experience with their boutique personalized customer service. Your feedback is much appreciated!

10/10 Excellent

Danny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place in lleras ! Super close to provensa another hot spot . 10 out of 10
Stayed 4 nights in Mar 2024
Response from Danny on 25 Mar,2024
Thank you for your review, Danny! We are glad to hear that you enjoyed your stay at The Charlee Lifestyle Hotel. Your feedback is much appreciated. We hope to welcome you back soon!

10/10 Excellent

Santiago

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely coming back here again. Hotel staff was very helpful and hospitable. Rooms were clean and mini bar was fully stocked to accommodate all guests. Really nice view as well. Definitely a must stay when in Medellin.
Stayed 3 nights in Mar 2024
Response from Santiago on 25 Mar,2024
Thank you for sharing your positive feedback about The Charlee Lifestyle Hotel in Medellin. We are glad to hear that you had a wonderful experience and found the staff helpful, rooms clean, amenities well-stocked, and enjoyed the view. We look forward to welcoming you back on your next stay.

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Mar 2024
Response from Jose on 25 Mar,2024
We know the world is full of choices. Thank you for choosing us, from The Charlee Hotel. Please let us know if we can do anything else for you in the future!

10/10 Excellent

Lauren

Liked: Cleanliness
Stayed 4 nights in Mar 2024
Response from Lauren on 21 Mar,2024
Thank you very much for your rating, it has been a pleasure to have guests like you in our hotel, we hope to welcome you again.

8/10 Good

Gaylan, Fair oaks ranch

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Legit
Stayed 3 nights in Mar 2024
Response from Gaylan on 19 Mar,2024
Thank you Gaylan for your rating and for your time, we are really happy to have had a guest like you, we hope to have you again in this wonderful city and you can consider us your second home.

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Charlee Hotel was incredibly welcoming and friendly. We loved our stay in Medellin. The Charlee went out of their way to make sure we had a nice time, organised meals out and tours for us. Always with a smile and genuine interest did they ask how our day was. I can highly recommend this Hotel.
Stayed 2 nights in Mar 2024
Response from Dear on 15 Mar,2024
Dear PatriciaWe love to know that you had a great experience at our hotel The Charlee

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall lovely hotel. Perfect location. Rooms could use an update.
Stayed 4 nights in Mar 2024
Response from Dear on 15 Mar,2024
Dear StephenWe are glad to know that you enjoyed your stay at The Charlee hotel and found our privileged location useful.

10/10 Excellent

Gaylan, San Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Legit
Stayed 2 nights in Mar 2024
Response from Dear on 15 Mar,2024
Dear GaylanWe love to know that you had a very good experience at The Charlee hotel

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were nice but the staff was incredible. Special shout out to the concierge Juliana she is terrific.
Stayed 4 nights in Mar 2024
Response from John on 13 Mar,2024
Thank you for sharing your experience, John! It's great to hear that you enjoyed your stay at The Charlee Lifestyle Hotel. We appreciate your kind words about the staff, especially Juliana the concierge. We hope to welcome you back soon!

10/10 Excellent

Gaylan, San Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty legit
Stayed 1 night in Mar 2024
Response from Gaylan on 8 Mar,2024
Thank you very much for your comment, it has been a pleasure to have guests like you in our hotel, we hope to welcome you again.

10/10 Excellent

Lorrin, San Jose

Stayed 2 nights in Mar 2024
Response from Lorrin on 25 Mar,2024
We know the world is full of choices. Thank you for choosing us, from The Charlee Hotel. Please let us know if we can do anything else for you in the future!

2/10 Terrible

Oscar

Travelled with partner
Disliked: Staff & service, amenities
Management was Súper disrespectful to my girlfriend and her friend. Will not let my girlfriend friend come to the room to get ready to go out. Everything was problem.
Stayed 2 nights in Mar 2024
Response from Oscar on 6 Mar,2024
We are sorry to hear about your negative experience at The Charlee Lifestyle Hotel. Your feedback is important to us and we will address the issue with the management. We hope that your future stays meet your expectations and are more pleasant. Thank you for sharing your experience with us.

8/10 Good

ravi

Stayed 1 night in Mar 2024
Response from Ravi on 25 Mar,2024
Thank you very much for your comment, it has been a pleasure to have guests like you in our hotel, we hope to welcome you again.

10/10 Excellent

KIMBERLY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel conveniently located with exceptional service. Staff was amazing.
Stayed 3 nights in Feb 2024
Response from Dear on 26 Feb,2024
Thank you very much for your rating, our staff is always concerned about meeting your expectations, we are very grateful for choosing us and we hope to have you back.

10/10 Excellent

Sabrina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at The Charlee Hotel exceeded my expectations. Upon arrival, we were greeted with warmth and professionalism by the staff. The room was elegant and very clean. The amenities and restaurant were exceptional. I would very much return to this hotel on my next visit to Medellin.
Stayed 3 nights in Feb 2024
Response from Dear on 23 Feb,2024
Dear Sabrina, we are very happy to know that you enjoyed your stay with us, for us it was a pleasure to serve you and make your experience memorable, you are more than welcome to our hotel, here you will always find a home and the best hospitality for you, your family and friends, you will always be welcome.

8/10 Good

Minerva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect except that the noise from the gym in the morning was impossible to sleep. They start 5:30 am till like 10 nonstop noise and banging will not stay there again only for that reason
Stayed 6 nights in Feb 2024
Response from Dear on 20 Feb,2024
Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately

10/10 Excellent

RUBEN, Pembroke Pines

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at The Charlee Hotel was nothing short of incredible. The staff went above and beyond to assist me with everything I needed, ensuring a seamless and memorable experience. The hotel's commitment to safety was outstanding, providing a sense of security throughout my stay. Despite concerns about noise in the area, I found that once inside, the peaceful ambiance prevailed. With all things considered, the Hotel gets a 5 star for me. But the icing on the cake was The Concierge, Yuliana, she was a true gem who proactively reached out to me as soon as I booked the Hotel on Expedia. Her exceptional organizational skills and attention to detail truly set this hotel apart. From arranging airport shuttles to curating tours and recommending restaurants, Yuliana anticipated my every need. If you appreciate efficiency and top-notch service, this hotel is a must-visit. I can't recommend it highly enough! We will surely be back to Medellin Colombia and there is no doubt we will be staying at The Charlee!!!
Stayed 3 nights in Feb 2024
Response from Dear on 20 Feb,2024
Thanks so much for sharing your experience with us

10/10 Excellent

Stoyan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for a night. Hotel is nice. Next to LLeras Park. Staff was helpful and friendly. Hotel has underground parking lot that was free for us. There are lots of bars and restaurants around which was a bit noisy, but after 11:00 - 11:30 was very quiet. Provenza street is just a block away.
Stayed 1 night in Feb 2024
Response from Dear on 20 Feb,2024
We’re really grateful and appreciate you taking the time to share your rating with us

10/10 Excellent

Idania nery

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms was really nice and the jacuzzi was amazing. Everything was clean and the people were super nice.
Stayed 6 nights in Feb 2024
Response from Dear on 20 Feb,2024
We’re really grateful and appreciate you taking the time to share your rating with us

8/10 Good

Bradley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great property. Great location and they do have a great solution to stopping the outside noise. Despite having rooms available showing on Expedia to book, we were denied the upgrade that claims as available for VIP. They did offer 80.000 cop food and beverage, however it was not specified that it was only in the restaurant and we were charged for the non alcoholic minibar purchases we made. It may seem small, but so many hotels in this area are similar priced with similar amenities, so these perceived perks do sometimes become the factor between two or three hotel selections.
Response from Dear on 20 Feb,2024
Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately

10/10 Excellent

Alejandra, El Cajon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 2 nights in Feb 2024
Response from Dear on 20 Feb,2024
We’re really grateful and appreciate you taking the time to share your rating with us

10/10 Excellent

Tonian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and in the middle of the park. Very walkable. Front desk was friendly and security so helpful. They will actually walk you to close places to show you the way
Response from Dear on 17 Feb,2024
Thank you Tonian for your rating and for your time, we are really happy to have had a guest like you, we hope to have you again in this wonderful city and you can consider us your second home.

10/10 Excellent

Jairo, Jacksonville

Stayed 3 nights in Feb 2024
Response from Jairo on 21 Mar,2024
Thank you very much for your rating, it has been a pleasure to have guests like you in our hotel, we hope to welcome you again.

8/10 Good

MAGDALA

Liked: Cleanliness, staff & service
Stayed 5 nights in Feb 2024
Response from Dear on 17 Feb,2024
Thank you very much for your comment, it has been a pleasure to have guests like you in our hotel, we hope to welcome you again.

10/10 Excellent

Eleazar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine
Stayed 9 nights in Dec 2023
Response from Dear on 17 Feb,2024
Thank you very much for your comment, it has been a pleasure to have guests like you in our hotel, we hope to welcome you again.

10/10 Excellent

Mayra

Stayed 2 nights in Feb 2024
Response from Mayra on 20 Mar,2024
Thank you very much for your rating, it has been a pleasure to have guests like you in our hotel, we hope to welcome you again.

10/10 Excellent

Maricel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muchas gracias por la amabilidad del Charlee hotel! Todos muy atentos y queridos. El desayuno excelente y el almuerzo también! Volvería por la pasta de trufa. Nos encantó el happy hour que ofrecen… disfrutamos de un delicioso vino y postre antes de salir a pasear. Todo 10/10!!! Gracias y espero volver pronto 😊
Stayed 1 night in Feb 2024
Response from Dear on 13 Feb,2024
Estimada Maricel, fue un placer tenerla en nuestro hotel y nos alegra enormemente que nos merecimos su reconocimiento, estamos siempre pendientes al detalle para que su experiencia con nosotros sea memorable y es bienvenida de nuevo, usted y su familia, pueden considerar al hotel su segundo hogar.

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great property, friendly staff.
Stayed 1 night in Jan 2024
Response from Dear on 13 Feb,2024
Thank you for your rating and your comment, it was a pleasure to serve you, we hope to see you again soon in our wonderful city and our hotel which you can consider your second home.

10/10 Excellent

Johanny

Stayed 3 nights in Jan 2024
Response from Dear on 8 Feb,2024
Thank you Johanny for your rating and for your time, we are really happy to have had a guest like you, we hope to have you again in this wonderful city and you can consider us your second home.

10/10 Excellent

Philip

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in the middle of the party area. Very noisy and room is not soundproof so you can hear noise from hallways and upstairs. But location is very good. If you are going for the party this is the perfect spot.
Stayed 3 nights in Jan 2024
Response from Dear on 3 Feb,2024
Thank you very much Mr. Phillip for your rating, we appreciate your time and letting us know how you felt about your stay with us, again thank you for choosing us and your comment helps us to improve, as even though we are in a party zone, we continually reinforce to the staff to be careful with the volume in the hallways and we also promote a peaceful environment with all our guests.

10/10 Excellent

Leisha

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, incredible value, and great staff, especially the concierge!
Stayed 4 nights in Jan 2024
Response from Dear on 1 Feb,2024
Thank you very much for your comment, it has been a pleasure to have guests like you in our hotel, we hope to welcome you again. Concierge

8/10 Good

Kenneth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful. Check in and check out were easy. Housekeeping was good except they never replenished the glasses we would use. Also… the mini bar….. of course is always more, but 35 dollars for a glass of champagne is a bit crazy. My only other comment would be the pool needs to have some work done to it.
Stayed 4 nights in Jan 2024
Response from Dear on 1 Feb,2024
Thank you very much for your comment dear Kenneth, for us it is very important to review your comments as they help us to improve, first of all, an apology, the small details are what make your experience memorable and we hope in a next opportunity to meet all your expectations.

10/10 Excellent

Martha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Charlee is located on the edge of the party area of Poblado. The music goes until 2:00 every night. There are two sets of windows two close which really helps but I wouldn’t stay here if I was a really light sleeper. Everything else about the hotel is great. It’s unique in its decor; the rooms are huge and the breakfasts are very good. The best restaurants in town are within walking distance and the staff are extremely knowledgeable and helpful. We loved our stay
Response from Dear on 30 Jan,2024
Thanks so much for helping share. Reviews like yours mean the world to us and are so important for future travelers. Thank you again for taking the time to share this wonderful feedback.

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location Staff friendly Very safe
Stayed 4 nights in Jan 2024
Response from Dear on 27 Jan,2024
Thank you very much Stephen for your words, we are glad to know that you had an excellent stay with us and we hope to serve you again

6/10 Okay

Surya

Travelled with group
Liked: Cleanliness
Disliked: Amenities
For the price that I paid, service wasn’t that great.
Stayed 3 nights in Jan 2024
Response from Dear on 27 Jan,2024
Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better.

10/10 Excellent

Bruce

Travelled with group
Liked: Amenities
Stayed 3 nights in Jan 2024
Response from dear on 27 Jan,2024
Thank you very much Bruce, I am glad to know that you had an excellent stay with us and I hope to have you back with us soon

10/10 Excellent

Joanna

Stayed 2 nights in Jan 2024
Response from Dear on 19 Jan,2024
Thank you very much for your comment, it has been a pleasure to have guests like you in our hotel, we hope to welcome you again.

10/10 Excellent

michael

Stayed 2 nights in Jan 2024
Response from Dear on 8 Feb,2024
Thank you Michael for your rating and for your time, we are really happy to have had a guest like you, we hope to have you again in this wonderful city and you can consider us your second home.

10/10 Excellent

richard, Pompano beach

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mix drinks at check in
Stayed 4 nights in Jan 2024
Response from Dear on 13 Jan,2024
Mr. Richard, thank you very much for your comment, we really strive to provide our guests with a spectacular experience along with our variety of beverages such as check - in, VIP hour and trolley bar.

10/10 Excellent

Hilmit, Ridgefield Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great place, and staff
Stayed 6 nights in Jan 2024
Response from Dear on 9 Jan,2024
Thank you very much for your rating and comment, with us you will get memorable memories, welcome back.

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Dear on 9 Jan,2024
Muchas gracias, por tu calificación, de verdad agradecemos tu tiempo y esperamos sigamos siendo tu primera opción para venir a Medellín.

10/10 Excellent

Glenda B

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer oriented staff and great facilities
Stayed 1 night in Dec 2023
Response from Dear on 5 Jan,2024
Thank you very much for your comment, it has been a pleasure to have guests like you in our hotel, we hope to welcome you again.

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and super helpful staff. Ideal location with great security
Stayed 2 nights in Dec 2023
Response from Dear on 5 Jan,2024
Thank you Calvin for your rating and for your time, we are really happy to have had a guest like you, we hope to have you again in this wonderful city and you can consider us your second home.

10/10 Excellent

Patrice, Montréal

Stayed 1 night in Dec 2023
Response from Dear on 2 Jan,2024
Thank you very much for your comment, it has been a pleasure to have guests like you in our hotel, we hope to welcome you again.

10/10 Excellent

Sylvester

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and friendly staff. If foreigner make sure you know the native tongue.
Stayed 4 nights in Dec 2023
Response from Dear on 23 Dec,2023
Thank you very much for your comment and your qualification, foreigners can be at ease with us and if they do not know our mother tongue, we can teach them. Welcome back

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Dear on 8 Feb,2024
Thank you Joanna for your rating and for your time, we are really happy to have had a guest like you, we hope to have you again in this wonderful city and you can consider us your second home.

2/10 Terrible

Ben

Stayed 1 night in Dec 2023
Response from dear on 23 Dec,2023
We apologize that our service did not satisfy your expectations

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 4 nights in Dec 2023
Response from Dear on 18 Dec,2023
On behalf of Charlee Lifestyle hotel, we wanted to say thank you for your review. We’re so lucky to have guests like you!