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Hotel Grand Chancellor Melbourne

4.0 star property
Family-friendly hotel with 2 restaurants and fitness centre

Choose dates to view prices

Photo gallery for Hotel Grand Chancellor Melbourne

Premium bedding, desk, blackout curtains, iron/ironing board
Premium bedding, desk, blackout curtains, iron/ironing board
Reception
Exterior
Premium bedding, desk, blackout curtains, iron/ironing board
Located near Collins Street, Hotel Grand Chancellor Melbourne offers a warm welcome with two on-site restaurants serving local cuisine. Relax in the pool, unwind at the gym or explore nearby Melbourne Central and Queen Victoria Market. With helpful multilingual staff and babysitting available, this upscale family-friendly hotel provides convenience for all ages.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Parking available
  • 24/7 front desk
The current price is S$102
includes taxes & fees
9 Sept - 10 Sept

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Premier King Room

Premium bedding, desk, blackout curtains, iron/ironing board

Premier King Room

8.4 out of 10
Very good
(31 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Hairdryer
Rainfall showerhead
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Queen Room

Premium bedding, desk, blackout curtains, iron/ironing board

Classic Queen Room

9.0 out of 10
Wonderful
(138 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior King Room

Premium bedding, desk, blackout curtains, iron/ironing board

Superior King Room

7.6 out of 10
Good
(14 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Hairdryer
Rainfall showerhead
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic King Room

Premium bedding, desk, blackout curtains, iron/ironing board

Classic King Room

8.6 out of 10
Excellent
(72 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Queen Room

Premium bedding, desk, blackout curtains, iron/ironing board

Superior Queen Room

8.8 out of 10
Excellent
(17 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Hairdryer
Rainfall showerhead
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

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About the area

In the entertainment district, Hotel Grand Chancellor Melbourne is in Melbourne Central Business District, a walkable area in Melbourne with good shopping. Melbourne Central and Queen Victoria Market are notable landmarks, and travellers looking to shop may want to visit Collins Street and Bourke Street Mall. Travelling with kids? Make time for SEA LIFE Melbourne, or head to an event or a match at Rod Laver Arena. Waterskiing, windsurfing and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.
Visit our Melbourne travel guideOpens in a new window
Map
131-137 Lonsdale Street, Melbourne, VIC, 3000

What's nearby

  • Melbourne Central - 5 min walk - 0.5 km
  • Collins Street - 5 min walk - 0.5 km
  • Bourke Street Mall - 7 min walk - 0.6 km
  • Queen Victoria Market - 14 min walk - 1.2 km
  • Crown Casino - 3 min drive - 1.9 km

Getting around

  • Parliament Station - 7 min walk
  • Flinders Street Station - 14 min walk
  • Melbourne Airport (MEL) - 27 min drive

Restaurants

  • ‪M Club - ‬2 min walk
  • ‪Heartbreaker - ‬1 min walk
  • ‪Fable - ‬2 min walk
  • ‪Dainty Sichuan Food - ‬1 min walk
  • ‪Pinto - ‬2 min walk

About this property

Hotel Grand Chancellor Melbourne

Upscale family-friendly hotel near Melbourne Central
Collins Street and Queen Victoria Market are located near Hotel Grand Chancellor Melbourne, which provides dry cleaning/laundry services, car hire on-site and a bar. At the two on-site restaurants, enjoy breakfast, dinner, children's meals and local cuisine. In addition to a gym and a business centre, guests can connect to free in-room WiFi, with a speed of 50+ Mbps.
You'll also enjoy the following perks during your stay:
  • Limo/town car service, buffet breakfast (surcharge) and valet parking (surcharge)
  • Babysitting (surcharge), 6 meeting rooms and a 24-hour front desk
  • Luggage storage, concierge services and a banquet hall
  • Guest reviews give top marks for the pool, helpful staff and location
Room features
All 160 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks such as free WiFi and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Free toiletries and hairdryers
  • LCD TVs with premium channels
  • Electric kettles, daily housekeeping and desks

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, uncovered valet parking on site (AUD 40 per day; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Weekday buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 34 for adults and AUD 17 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Encore Cafe and Bar
  • Footlights

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (5,382 square foot of space)

Accessibility

  • Lift

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The property charges 1.2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 55 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately AUD 34 for adults and from AUD 17 for children
  • Valet parking fee: AUD 40 per day (in/out privileges)
  • Rollaway bed fee: AUD 55 per day
  • Credit card charges are subject to a surcharge of 1.2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Grand Chancellor Melbourne
Hotel Grand Chancellor Melbourne
Melbourne Grand Chancellor
Melbourne Grand Chancellor Hotel
Grand Chancellor Hotel Melbourne
Grand Chancellor Melbourne Hotel Melbourne
Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel
Hotel Grand Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel Melbourne

Frequently asked questions

Is Hotel Grand Chancellor Melbourne pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Grand Chancellor Melbourne?

As of 2 Sept, 2025, prices found for a 1-night stay for 2 adults at Hotel Grand Chancellor Melbourne on 9 Sept, 2025 start from S$102.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Grand Chancellor Melbourne?

Valet parking is available for AUD 40 per day. Limited spots are available.

What time is check-in at Hotel Grand Chancellor Melbourne?

Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Grand Chancellor Melbourne?

Checkout is at 11 AM.

Where is Hotel Grand Chancellor Melbourne located?

This family-friendly Melbourne hotel is located in the historical district, within a 10-minute walk of QV Centre, Melbourne Central and Collins Street. Princess Theatre and Bourke Street Mall are also within 10 minutes. Parliament Station is 7 minutes by foot and Melbourne Central Station is 9 minutes.

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Hotel Grand Chancellor Melbourne Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 547 out of 1153 reviews
Rating 8 - Good. 395 out of 1153 reviews
Rating 6 - Okay. 133 out of 1153 reviews
Rating 4 - Poor. 46 out of 1153 reviews
Rating 2 - Terrible. 32 out of 1153 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Liked: Amenities
Central, excellent staff and buffet breakfast well worth it
Stayed 3 nights in Aug 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Close to top end of city and lots of food options
Stayed 3 nights in Aug 2025

8/10 Good

terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
would probably stay again nice staff and good location.
Stayed 1 night in Jul 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is definitely one of the better, reasonably priced hotels in the theatre district. Close to the main shopping areas and great dining options with China Town nearby. Buffet breakfast better than most with great variety and freshness. The staff are so friendly and courteous
Stayed 1 night in Aug 2025

10/10 Excellent

Bora

Very nice room to stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities
very sweet staff , at night it’s quiet and peaceful, the breakfast was delicious
Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, lovely staff, lovely breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

Kylie

Liked: Cleanliness, amenities
Staff are very polite. Rooms are slightly dated but they have done a great job keeping them tidy. I would definitely continue staying at this property. The only downside is you have to lift your luggage up stairs to get in.
Stayed 2 nights in Aug 2025

10/10 Excellent

Georgia

Liked: Cleanliness, amenities
Great location and lovely staff!
Stayed 3 nights in Jun 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, included breakfast was yummy. Highly recommended.
Stayed 3 nights in Jul 2025

10/10 Excellent

Maia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, lush yet simple rooms with everything you really need, bathrobes n well modernised bathrooms, yea! Good price for what's really modern & comfy with a nice hint of old world civility~
Stayed 2 nights in Aug 2025

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great location.
Stayed 7 nights in Jun 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean, close to everything. Breakfast was great.
Stayed 1 night in Jul 2025

8/10 Good

Colin

Liked: Cleanliness, staff & service
I often stay here so I recommend the property. The renovations is a bit inconvenient but necessary I guess
Stayed 2 nights in Aug 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very much enjoyed my time here. There are some refurb works happening which did not cause me any issues. I didn’t make use of the room service but they have breakfast delivery which is amazing. Staff were great. Would have extended if I had the money.
Stayed 1 night in Aug 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for easy of getting around the CBD either walking or on the tram. Great food options all within walking distance. Only let down on our trip was one elevator was out of service so caused a bit of waiting around. All in all enjoyed our stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great hotel. Clean. Friendly staff. Great location for food, shopping and theatre.
Stayed 2 nights in Jul 2025

8/10 Good

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Great property would definitely stay again.
Stayed 2 nights in May 2025

10/10 Excellent

carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would book again if needing to stay that side of town! Everything was great. Thanks
Stayed 3 nights in Jul 2025

10/10 Excellent

Matthew

As always friendly staff and clean property
Stayed 2 nights in Jun 2025

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable, staff were lovely
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, comfortable and great location
Stayed 5 nights in May 2025

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms, Close to shopping and friendly staff.
Stayed 1 night in May 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hidden gem Staff were amazing and attentive.
Stayed 1 night in May 2025