Hotels near Memorial Hermann Northeast Hospital

"I am beyond disappointed with the management and customer service at this Best Western. On March 16, 2026, our flight from Denver to Houston was cancelled due to widespread TSA issues, a situation completely out of our control. As soon as we were notified of the cancellation, I contacted the hotel immediately to explain the situation and request a refund or credit for our stay, as we physically could not get to Houston. Instead of receiving professional service or any semblance of empathy, the staff was dismissive and entirely unsympathetic. They flat-out refused to offer a refund or any accommodation for a situation of force majeure. In an industry built on hospitality, this establishment fails miserably. They are clearly more interested in pocketing money for an empty room than in building guest loyalty or doing the right thing. If you are looking for a hotel that values its guests and understands the realities of modern travel, look elsewhere. This property has lost a customer for life."

"Breakfast was good, parking was easy, rooms had plenty of plugs and usb ports. The hotel seemed new."

"Parking was good, lots of room"

"Short stay, very clean, comfortable beds, could use a bit of updating in halls. Airport shuttle ran almost an hour late barely made our flight with ridiculous TSA line, but not really hotel's fault"

"Clean, attractive room, comfortable bed, friendly and helpful staff"

"Older mediocre hotel. Waited an hour and a half for the shuttle to pick us up. "

"Nice"

"No breakfast "

"Great"