Hotels near Merida Tourism Office

"The place is well located, the room smelled soo bad in the bathroom from the floor drainage, the sofa had multiple stains, one there was no hot water in the shower and 2 out of 4 nights we were the the pool (if it can be called that because it was pretty small) was closed one day for maintenance and one day for cleaning. The parking was ok but not on the place, a block and a half away. There was practically no lobby or common areas, Overall was ok for just go crashing at night but feels more like motel/loft than a hotel as advertised"

"Warm reception and attentive to our family. Our daughter left her teddy and they called us while we were on the road so we could circle back and retrieve it. Saved our trip!"

"Great "

"Wonderful experience!! Can’t say enough good things about the staff! The rooms could use some updating, but the staff totally made up for it, Guillermo, in particular. I had the misfortune of breaking my leg near the end of our trip, and not only did Guillermo actually help my husband carry me to our room, but the staff brought us some crutches, a shower seat, and a cooler full of ice. Later, my husband went down and ordered our dinner from the kitchen, and they offered to bring it to our room. Even before that happened we were very impressed. The breakfast was very good with tables set by the pool in a covered patio. Bed was very comfortable. Great location near Plaza Grande which has a very warm family-oriented vibe. Very highly recommend!"

"You get coffee packet for first night only, so if ur a coffee drinker, be prepared. Everything else is good!!! Food is grrreat!!! Service is great! Rooms r clean."

"Excellent location "

"Great hotel"

"Very decent place!"

"Clean hotel. Beautiful. Nice staff"