Merna Hotels from S$67

"Did not have breakfast—pretty skimpy"

"I mean the day wasn’t too bad at all. They had a little things that could’ve been better but all in all not too bad. The things that were bad was the fact that the people sleeping in their room next to us ran down the hallway the entire night had music blaring and were yelling and hell about 2 o’clock in the morning. "

"Our room didn't have bedding for the pull out bed, Took 3 trips to gather a pillow . Blanket and sheets. No apology. No acknowledgment either . Room was very dirty and the pool was closed due to Illinois health department orders "

"Breakfast was minimal large crowds and no staff anywhere. Toilet ran whole time and if flushed it, terrible noises for about a minute so couldn’t use it at night or woke everyone up. Used restroom in lobby and no soap with trash all over the floor. Very frustrating "

"The room was great as was breakfast. The staff was awesome. "

"Very good breakfast, friendly staff, convenient location."

"Good breakfast "

"All worked as it should"

"Good info to know - Parking deck level 3 is hotel floor 2 connected via a sky bridge. Overall, I was disappointed. The lobby remodel is fantastic, but when I got to my room around 6:30 PM, there was a plate with silverware sitting on the floor next to the door. It remained there until I checked out the next morning as did a McDonald’s bag outside my neighbor’s room. There was also a coffee cup left on a ledge which was never cleaned up, too. The TV speaker crackled. There was no soap in my shower and no shampoo in my coworker’s shower. But the worst part was the doors. They slam shut. All night long, you hear them closing hard. I’m positive they could break a finger. The restaurant is slow and understaffed. Great potential here, poor execution. "