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Reviews of VHC Luxury Apartments

3.5 out of 5
VHC Luxury Apartments
538 Meridian Ave, Miami Beach, FL

Reviews

7.4

Good

Rating 10 - Excellent. 5 out of 10 reviews" "
Rating 8 - Good. 1 out of 10 reviews" "
Rating 6 - Okay. 1 out of 10 reviews" "
Rating 4 - Poor. 2 out of 10 reviews" "
Rating 2 - Terrible. 1 out of 10 reviews" "

7.8/10

Cleanliness

4.8/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Aug 2022

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
My family and I (6 total) stayed here for 5 days and 4 nights. Our flight was changed at the last minute and we arrived to Miami at 9am instead of 4:30pm. We called management and was able to check in our room early. During the stay, the property was clean, had close proximity to Ocean Drive (3 blocks away) as well as a 20 min walk to Lincoln Mall where the strip is with all the shops. I rate this place and our stay with 5/5 stars.
Stayed 4 nights in May 2021

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, room comfort
Stay was good tried to wash towels in washer machine but they didn’t come out good. Not sure if it was whoever used washer last but the white towels came out with marks all over them.
Stayed 4 nights in Mar 2021

6/10 Okay

Desiree

Travelled with group
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
4/10
Paid for 3 nights of parking. Code given to us was not correct to enter the garage so we couldn’t park first night. Had to pay an additional $40 to avoid being ticketed or towed. Inside of the apartment was nice. Didn’t agree with their fees. Cleanliness of the place was probably a 3/10 however the fees would suggest it was 20/10. There was hair on the bed, couch was stained, rugs and towels had dirt marks on them. Location was nice and close to Ocean Dr and shopping. Numbers provided for assistance is crap. They don’t answer at all, no option to even leave a voice message.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I like the place where the building is located, it's close to everything, ocean drive, restaurants, shops you can do a lot of things on foot. The building is clean and safe. The thing I didn't like was the sound of trucks waking us up in the morning at 6am because our room was facing an alleyway, every morning from Monday to Friday there are trucks that come to unload things and make a lot of noise
Stayed 6 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from VHC Team on 17 Sept,2019
Hi, thank you for your feedback! It was a pleasure to host you! Thank you and hope to see you again soon!

4/10 Poor

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019
Response from VHC Team on 17 Sept,2019
Hi, thank you for your feedback! Hope to have the chance to host you again!

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
They charged me for 3 days of parking and I couldn’t even park the first day cuz they never sent me the code to the garage.
Stayed 4 nights in Jul 2019
Response from Laís - VHC Team on 17 Jul,2019
Thank you for your feedback! The only case similar to this that I could found, was a parking request made by a guest on July 6th to our emergency team by phone around 10 PM (after our office hours) where they informed that they sent a payment link for one of our guests that would check in on that night and were waiting on his contact once he paid for the service in order to send the confirmation and parking code. As requested by the guest, parking would be charged from July 7th until the 10th (even though the check in date for the booking was on July 6th). In the next morning the Miami representative talked to the group and confirmed that they have paid the parking fee during the night and didn't call back to the emergency team to inform about the payment as they requested. We are sorry you experienced that, but since that was the only case we could find that matched the description, we would like to confirm that 3 nights of parking were charged, and the code and parking information were given to the guests on the morning of the 7th, according to how it was requested.

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Katastrofalt hotell!
Vi hade bokat 10 nätter men stannade enbart en natt. Vi hade betalat mycket för hotellet och ville ha bekvämlighet efter det. Rummet var smutsigt. Våra fötter var helt svarta och städning ingick inte under vistelsen. Vi hade därför förväntats oss att det skulle vara rent när vi anlände. Det var också VÄLDIGT lyhört. Vi kunde inte somna på kvällen pga att det festades i huset (trots att det fanns tydliga regler om att det ska vara tyst efter ett klockslag). Det lät som att det var folk i vår lägenhet vilket var mycket obehagligt. Vi ringde till de ansvariga och de skickade upp en kille som sa sig vara ansvarig för vår uppgång i huset. Vi möttes av en person som knappt kunde engelska och som inte ansträngde sig det minsta för att göra något åt vår situation, som vi ansåg vara helt ohållbar i ytterligare 9 dagar. Det hela slutade med att vi fick hjälp av hotels.com med en återbetalning så att vi kunde boka nytt hotell. Skulle inte rekommendera hotellet till någon. Utsikten från både balkongen och de övriga fönsterna var också katastrofal. Man tittade ut över hustak med massa ventilationsfläktar, vilket inte var det intryck man fick från bilderna. Boka något annat istället för att lägga dyra pengar på detta för det är det inte värt.
Stayed 10 nights in Jan 2020