Millersport Hotels from S$84

"Our stay was extremely disappointing from start to finish. We booked this hotel while in town for a cheer competition, and unfortunately, the experience never improved after a rough start. The WiFi was advertised but did not work at all during our stay. The “breakfast” offering was essentially nonexistent. Upon arrival, the TV was not functioning, and the room had clearly not been cleaned properly—dirty bedding is completely unacceptable. We were also given very limited towels and washcloths, and when I requested more, I was told they were entirely out. Front desk service added to the frustration. The staff member, Ellen, was frequently unavailable, with a sign indicating she was assisting another guest, yet she appeared to be outside taking multiple smoke breaks. The most significant issue was the lack of air conditioning. The room was extremely hot, making it very uncomfortable for my family of four to sleep. I requested an accommodation for the first night due to these conditions, but my concern was ignored. To make matters worse, the hotel requires payment prior to arrival and threatens cancellation if at least the first night is not paid—yet the quality of the stay did not come close to justifying that policy. Overall, this was a very poor experience. I would not stay here again and would not recommend this property. "

"Front desk guy refused to honor the room that I paid for"

"Clean room, but no house keeping during the 5days stay "

"Front desk staff was pleasant and helpful. Found some items from previous travelers so it made me second guess the cleanliness of the room. I have stayed there before and this wasn’t an issue prior, I will add. "

"I enjoyed my stay. The units are pretty clean and well managed."

"My room was dirty , then when they came to do a “partial cleaning “ some of my items was moved around and touched "

"We did not use the gym.we stay a few times a year and it is always great."

"Great place to stay and relax. I’ll definitely be back."

"The bed didn’t have a fitted sheet so it was a plastic. Floors were unfortunately quite dirty. But overall didn’t affect our stay and we definitely love this place. The morning staff unfortunately made it clear they dislike their job. The food in the morning was completely gone by 9:30am. Waited an hour for some dried eggs and they never brought anything else out. I had to ask for forks and plates three times. Not sure what’s going on with quality control in the morning, but that really needs improvement. "