Terrace/patio
Check availability

Reviews of Jambo Village Hotel

3 out of 5
Jambo Village Hotel
Airport Rd, Mombasa, Mombasa County

Reviews

6.4
Rating 10 - Excellent. 1 out of 9 reviews" "
Rating 8 - Good. 1 out of 9 reviews" "
Rating 6 - Okay. 6 out of 9 reviews" "
Rating 4 - Poor. 0 out of 9 reviews" "
Rating 2 - Terrible. 1 out of 9 reviews" "

6.0/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Emma

Stayed 1 night in Oct 2023
Response from Joel on 10 Dec,2023
It was a Pleasure hosting you Emma.Thank you for choosing our property.

10/10 Excellent

Kyle

Liked: Staff & service, property conditions & facilities
It was convenient to the airport and the school I was going to see.
Stayed 1 night in Jul 2022
Response from Joel on 3 Aug,2022
Thank you Kyle for choosing to stay at our place. It was a pleasure to host you and we are looking forward to host you soon.Thanks.

6/10 Okay

Andre Halvor

Travelled with group
Its okey for a night or 2,but not for more,alots of fly on the bathroom and hot, very noicy outside in the weekend because of churces and moscue. But nice people and good service, and a secure place. But a very bad view out to a trashy place outside...so you really need the curtains...good price !
Stayed 1 night in Jun 2022
Response from Joel on 29 Jun,2022
Thank you Andre for choosing to stay at our place. It was a pleasure hosting you and looking forward to host you again. Meanwhile we will improve our services to ensure all our guest are satisfied and get to enjoy their stay.

2/10 Terrible

Lucy

Stayed 1 night in Dec 2021

6/10 Okay

Helmut Thomas

Disliked: Staff & service
No comment
Stayed 1 night in Nov 2023
Response from Joel on 10 Dec,2023
Thank you Thomas for choosing our property.It was great hosting you.Thank you.

6/10 Okay

Felicidad

Travelled with partner
Liked: Staff & service
Es un hotel perfecto para alojarte si tienes que viajar al dia siguiente, está muy cerca del aeropuerto internacional y de la estacion SGR de tren. Muy básico, pero como casi todos los hoteles en Kenia que no son de jujo.
Stayed 1 night in Sep 2023
Response from Joel on 23 Sept,2023
Thank you Felicidad for choosing to stay at our hotel. We were pleased to hosting you. Thank you.

6/10 Okay

Ralf

Liked: Staff & service
Stayed 1 night in Sep 2022

8/10 Good

Peter

Liked: Cleanliness, staff & service
Super Lage zum Flughafen
Stayed 1 night in Aug 2022
Response from Joel on 2 Oct,2022
Thank you for staying at our place. Looking forward to hosting you again.

6/10 Okay

Arkadiusz

Disliked: Cleanliness, property conditions & facilities, room comfort
Very unprofessional hotel
This place is not a good hotel. First of all - I asked the reception staff to pick me up from the airport, they confirm it and Nobody came. I was waiting 45 minutes on the airport and took a taxi. Reception worker didnt react on my complains. He said that he didnt know. Rooms are very old and dirty.
Stayed 1 night in Jul 2019
Response from Joel Wambugu. on 25 Nov,2019
Dear Arkadiusz, Thank you very much for choosing to stay at our Hotel. We apologize for any inconveniences caused. We had sent a taxi to pick you at the Airport but the driver did not see you after waiting for more than 3 hours.You checked in on the following day and not the day you had booked to check in on. We have done many improvements since then. We will be happy to host you again. Thank you.