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Mercure Hotel München Altstadt

Photo gallery for Mercure Hotel München Altstadt

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Pillow-top beds, free minibar items, in-room safe, desk
Pillow-top beds, free minibar items, in-room safe, desk
Pillow-top beds, free minibar items, in-room safe, desk
Pillow-top beds, free minibar items, in-room safe, desk

Overview of Mercure Hotel München Altstadt

VIP Access
UNESCO Sustainable Travel Pledge

Mercure Hotel München Altstadt

3.5 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Pet-friendly
  • Air conditioning
  • Business services
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
Hotterstr. 4, Munich, BY, 80331

Explore the area

  • Popular LocationMarienplatz5 min walk
  • Popular LocationViktualienmarkt6 min walk
  • Popular LocationEnglish Garden19 min walk
  • AirportMunich (MUC-Franz Josef Strauss Intl.)39 min drive

Choose dates to view prices

About this area

Munich

Mercure Hotel München Altstadt is located in Munich City Centre, a neighbourhood in Munich, and is near a metro station. Viktualienmarkt and Marienplatz are notable landmarks, and travellers looking to shop may want to visit Karlsplatz - Stachus. Looking to enjoy an event or a game? See what's going on at Olympic Stadium or Allianz Arena. Guests love the hotel's location for the sightseeing.

What's nearby

  • Town Hall of Marienplatz - 5 min walk
  • Rathaus-Glockenspiel - 5 min walk
  • Marienplatz - 5 min walk
  • Viktualienmarkt - 6 min walk
  • English Garden - 19 min walk

Getting around

  • Marienplatz Station - 6 min walk
  • Sendlinger Gate U-Bahn - 8 min walk
  • Franz Josef Strauss International Airport (MUC) - 39 min drive

About this property

Mercure Hotel München Altstadt

Eco-friendly Munich hotel in Munich City Centre, walk to Marienplatz
A 24-hour business centre, a business centre and dry cleaning are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site. All 80 soundproofed rooms feature free WiFi and pillowtop beds. For a bit of entertainment, guests will find flat-screen TVs with cable channels and first-run films, and other amenities include minibars (stocked with some free items) and coffee makers.
Mercure Hotel München Altstadt offers 80 accommodations with minibars (stocked with some free items) and a safe. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels and first-run films. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Munich hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking for EUR 30 per night; discounts available

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10:30 AM

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • German

Business services

  • 24-hour business centre
  • Computer station

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom

Entertainment

  • TV channels
  • First-run films
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (some items)

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests planning to arrive after 6 PM must provide a credit card with expiration date to guarantee the reservation.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 13.00 per pet, per night
Welcoming dogs only

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Nearby parking fee: EUR 30 per night (656 ft away)
  • Pet fee: EUR 13.00 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

Mercure Hotel München Altstadt
Mercure Hotel München
Mercure München Altstadt
Mercure München
Mercure Hotel Munich
Mercure Muenchen Altstadt
Mercure Munchen Altstadt
Mercure Hotel München Altstadt Hotel
Mercure Hotel München Altstadt Munich
Mercure Hotel München Altstadt Hotel Munich

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 323 out of 596 reviews
5 - Excellent 54%
Rating 4 - Good. 235 out of 596 reviews
4 - Good 39%
Rating 3 - Okay. 27 out of 596 reviews
3 - Okay 5%
Rating 2 - Poor. 9 out of 596 reviews
2 - Poor 2%
Rating 1 - Terrible. 2 out of 596 reviews
1 - Terrible 0%

4.6/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

4.5/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite , clean and great location. Breakfast was excellent
Stayed 3 nights in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very comfortable hotel right in the middle of town! The staff are very friendly, helpful and kind! Breakfast is wonderful! The beds are very comfortable and it’s very quiet! A big thank you! To everyone there! We had a great stay!
Stayed 3 nights in May 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Close to train station and attractions including beer halls.
Stayed 1 night in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked-in and were greeted with a bottle of wine. During the check-in process the staff informed that we also have a free mini-bar in our room. Overall, the staff was really good, rooms were clean, and the breakfast was awesome. Probably better than any cafes we been to in Munich. I would without a doubt stay here again.
Stayed 2 nights in Apr 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely little hotel close to the Marienplatz, nothing fancy just quiet and convienent, if you're looking for a big fancy hotel this is not it, but if you need something practical and clean and close to most of the cities sights this is perfect, staff were lovely and breakfast was really good, catered for most different needs all in all a good start to the day, rooms are small and bathroom even smaller but still enough for your needs and kept very, very clean. They don't do evening meals, just breakfast, but there is no shortage of restaurants and cafes within walking distance and no shortage of different cuisines either. The outside of the building is nothing much to look at but then the same can be said of most city center hotels in Munich had us a bit worried at first but inside its nice, quiet and very clean when we return to Munich, and we will, I will definitely stay here again.
Stayed 4 nights in Apr 2022