Municipality of Gouda Holidays

The best part of this hotel is the staff – every person at the front desk was very kind and friendly, and greeted us with a smile. Thank you so much, as this is worth a lot for a foreign traveler!! The lobby area is decent. But the hotel room itself was just OK. The carpet through the hallways of the hotel, as well as in our room, were dingy and stained. And the room itself was not all that well maintained with large chips in the wall, chipped furniture, etc. And the area in the lobby with free coffee and candy, always had flies. Our room was otherwise clean with comfortable beds. Positives are that the hotel is a short 5 min walk from the central train station and the main tourist road. The hotel is also located in the red light district, which is dingier and dirtier than other parts of the city; but at least it’s at the edge of the red light direct, so within one block you can escape to a more attractive area. So for the €400/night after all the taxes and fees, I had hoped the hotel would be nicer. But overall, it was fine. Truly, the staff made up for a lot.

3.5 ⭐️I have mixed feelings about our stay at this hotel. Beautiful architecture and nice staff but felt we paid way too much for so few amenities available. Stayed for 3 nights in May. Location was convenient to the train station. The building is gorgeous…a little bit of a strange layout, but it has such amazing design elements. Our room was cute and had a great view of the canal, but it wasn’t getting cool enough in the heatwave that was occurring. The staff offered to move us to a different room, and it was much cooler. The staff were all so pleasant, except for one person who berated my husband for trying to go to breakfast. He was unaware that I hadn’t purchased the breakfast option, and felt they made a un unnecessary scene about it. I had big issue with the amenities…or lack there of. WiFi was pretty much nonexistent. I figured I would just go use the “business center”, however I couldn’t find it and none of the staff I asked had any idea about one. There were no USB outlets in the room to charge devices. I did not buy an outlet adapter prior to the trip because the front desk was supposed to have them (as stated in their hotel info), but they were out. They did offer to charge my phone in a back office. Finally on the next to last day of our stay, I was able to get to a place to purchase my own outlet adapter. The other huge disappointment, was when we went to use the pool only to discover that it, along with the hot tub and steam room, were “out of order.”