- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel we will keep coming back in the future
One of the best choices I had made was to book this hotel. The helpful staff and hotel transport drivers even brought us to the Jigokudani Monkey Park and Sora Terrace when they knew we did not know how to go there. On our visit to Sora Terrace, the driver drove to pick us up when we contacted the hotel to say that the place had closed for the day, it had turned dark (5.30 pm) and that we were stranded at the exit of the place. We are most grateful to the staff there. particularly the drivers and counter staff.