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Overview of Phoenix Chalets

Photo gallery

Guest reviews

4.5 / 5Wonderful
2 reviews
Guests rated this property 4.5/5 for cleanliness.

Amenities

  • Free WiFi
  • Free parking
  • Kitchen
  • Washer

Map

What's nearby

Popular LocationHappo Information Center9 min walk
Popular LocationHappo-one Adam Gondola10 min walk
Popular LocationWadanonomori Church11 min walk

Choose dates to view prices

  • Chalet, 2 Bedrooms

    Room amenities

    • 112 sq m
    • 2 bedrooms
    • 2 bathrooms
    • Sleeps 4
    Show details
  • Chalet, 3 Bedrooms

    Room amenities

    • 142 sq m
    • 3 bedrooms
    • 3 bathrooms
    • Sleeps 6
    Show details
  • Chalet, 3 Bedrooms (Max 8 People)

    Room amenities

    • 137 sq m
    • 3 bedrooms
    • 3 bathrooms
    • Sleeps 8
    Show details
  • Phoenix One Chalet

    Room amenities

    • 283 sq m
    • Studio
    • 4 bathrooms
    • Sleeps 10
    Show details
  • Maki Cottage

    Room amenities

    • 141 sq m
    • Studio
    • 2 bathrooms
    • Sleeps 8
    Show details

About this area

Hakuba

Phoenix Chalets is located in Hakuba. Hakuba Valley Ski Area and Tsugaike Ski Resort are worth checking out if an activity is on the agenda. Take in the nearby slopes with ski runs and ski lifts, or try out other outdoor activities such as snowshoeing and snowmobiling.

Visit our Hakuba travel guide
Map
Popular Location

What's nearby

  • Happo Information Center - 9 min walk
  • Happo-one Adam Gondola - 10 min walk
  • Wadanonomori Church - 11 min walk
  • Happo One Sakka Ski Lift - 13 min walk
  • Hakuba Ski Jumping Stadium - 18 min walk

Getting around

  • Hakuba Station - 8 min drive

About this property

Phoenix Chalets

4.5-star luxury holiday home, walk to Hakuba Valley Ski Area
Along with a restaurant, this smoke-free holiday home has a fitness centre and a bar/lounge. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle and a free ski shuttle. Other amenities include concierge services, laundry facilities and tour/ticket assistance. All 10 holiday homes boast deep soaking bathtubs, and offer free WiFi and kitchens. Washers/dryers and balconies are standard, as are flat-screen TVs with Netflix. Housekeeping is available once per stay.
Phoenix Chalets offers 10 forms of accommodation with MP3 docking stations and washers/dryers. Rooms open to balconies. This accommodation offers separate living rooms and includes desks. Accommodation at this 4.5-star property has kitchens with full-sized fridge/freezers, hobs, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower with a deep soaking bath, slippers, bidets and complimentary toiletries.
Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with Netflix. Additionally, rooms include coffee/tea makers and rice cookers. Housekeeping is provided once per stay.

Property amenities

Ski

Close to a ski area, ski runs and ski lifts
Free ski shuttle
Ski storage
Ski shuttle nearby

Internet

Free WiFi

Parking and transport

Free self-parking
Limited parking
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Free local area shuttle
Free train station pick-up shuttle
Free ski shuttle

Family friendly

Children stay free
Childcare (surcharge)

Kitchen

Fridge (full size)
Hob
Microwave
Oven
Dishwasher
Electric kettle
Coffee/tea maker
Rice cooker
Cookware/dishes/utensils

Dining

Breakfast available for a fee: JPY 3000 for adults and JPY 2000 for children
1 restaurant
1 bar

Bedrooms

Rollaway/extra beds: JPY 7000.0 per night

Bathrooms

Separate bathtub and shower
Bidet
Deep-soaking bathtub
Slippers
Free toiletries
Towels provided
Hairdryer

Living spaces

Living room

Entertainment

Flat-screen TV
Netflix
MP3 docking station

Outdoor areas

Balcony
Terrace
Barbecue

Laundry

Washer/dryer
Laundry facilities

Work spaces

Laptop workspace

Comfort

Ceiling fan
Heating

Pets

No pets allowed

Suitability/Accessibility

No lifts
Smoke-free property

Services and conveniences

Concierge services
Tour/ticket assistance
Limited housekeeping
Multilingual staff
Luggage storage
Front desk (limited hours)

Things to do

Fitness centre
Snowshoeing nearby
Snowmobiling nearby

General

10 rooms

Policies

Check-in

Check-in between 4 PM and 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for JPY 7000.0 per night.
Cots (infant beds) are available for JPY 3000 per night

Payment types at the property

American Express
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: JPY 3000 for adults and JPY 2000 for children (approximately)
  • Airport shuttle fee: JPY 16900 per person (one way)
  • Crib (infant bed) fee: JPY 3000 per night
  • Rollaway bed fee: JPY 7000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Property registration number 第H21 18−30号

We should mention

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Guest reviews

4.5
Wonderful
5 - Excellent
1
4 - Good
1
3 - Okay
0
2 - Mediocre
0
1 - Poor
0
4.5
Cleanliness
3.5
Service and Staff
5.0
Amenities
5.0
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

バーベキューの夕食付きで、炭も全て用意されており、食べきれないくらいの食材で満足しました。ベッドルームにエアコンがなく少し暑かったですが、夜中は涼しく快適です。

Stayed 3 nights in Aug 2019

5/5 Excellent

  • Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Apr 2019