Exterior

Reviews of First Cabin Nagasaki

1.5 out of 5
First Cabin Nagasaki
Dozamachi 10-9, Shikimi, Nagasaki

Reviews

8.4

Very good

Rating 10 - Excellent. 59 out of 148 reviews" "
Rating 8 - Good. 61 out of 148 reviews" "
Rating 6 - Okay. 23 out of 148 reviews" "
Rating 4 - Poor. 2 out of 148 reviews" "
Rating 2 - Terrible. 3 out of 148 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Stayed 1 night in Dec 2019

10/10 Excellent

MINJEONG

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good. Next, I want to go again.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s convenient and inexpensive:)
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great capsule hotel with first class service and environment
Stayed 1 night in Nov 2019

6/10 Okay

HongKong

Travelled with group
Liked: Cleanliness, staff & service
Overall is good especially the location. The check in time at 5pm is not reasonable.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it was clean and fresh, not tired. And that it was open to outside food and beverages in its common area.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

2/10 Terrible

Dobromir

Disliked: Staff & service, room comfort
Bad stinky staff can be rude
The place has a slight smell it is not air conditioned that well. Staff charged extra if you are 15 minutes late regardless that I was late because of the snoring of some guy next bed.
Stayed 1 night in Oct 2019

6/10 Okay

Dobromir

Disliked: Staff & service, property conditions & facilities
unfriendly, some bad smell, otherwise clean
The area is seedy. The air is polluted in this town specially this area around the hotel. I stayed 5 nights at the hotel and the last day was late to check out, the service lady was so rude despite that there were no reservations coming she kept trying to charge me extra money for me checking out 30 minutes late. No country does this disrespectful thing. She did today. The air in the men’s room is stale. Middle of the room stinks like a permanent toilet smell. The beds are clean and modern but very firm and this may keep you awake. The living room area is small but many unhappy people gather, they just can ruin your day with miserable looks. Overall, this was a bad ending to a relatively good stay. Trying to extract money just for 30 min delay is not friendly, it does not happen anywhere on Earth, people regularly would give even 1-2 hour extensions. And this is a very slow tourist season. You will find the people and service nice but miserable.
Stayed 1 night in Oct 2019

8/10 Good

Craig, Melbourne Australia

Liked: Cleanliness, amenities, property conditions & facilities
Location was great, very clean. Certain staff could do on a lesson of customer service.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed my stay. The cabin was large and comfortable and the facilities were very clean. I would stay here again.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like the pijama :)
It was fantastic. I will book there again in my next trip to Nagasaki.
Stayed 2 nights in Jan 2019

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy transportation
Convenient location
Stayed 1 night in Jan 2019

8/10 Good

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities
Not the best First Cabin
You are getting exactly what you are paying for with First Cabin. This was probably the most disappointing ones I had been to but mainly because the people around me did not respect the rules of no phone calls in the cabins. The hotel while centrally located is down some back alleys which can be a little unseemly. I was offered a "massage" about 5 metres down the street from the hotel entrance.
Stayed 2 nights in Dec 2018
Response from First Cabin Nagasaki on 19 Dec,2018
Thank you for posting your feedback. We apologized for the uncomfortable situation where other guests did not follow the rule of no phone use. Also, we are sorry for invitations for massage on the alley. It is not directly related our hotel, but other facilities sometimes do such invitation. We are trying our best to provide comfortable stay by explaining rules of our hotel clearly. We are looking forward to seeing you again. Thank you. First Cabin Nagasaki

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cabins are very spacious by capsule hotel standards. The height of the cabins is standard room height. The whole hotel is fairly tranquil and so it's easy to relax and sleep. There was no shower on the floor where I slept, which meant I had to go down and through the lobby to shower before going back up to my cabin. Cabin contains secure box the size of a drawer in which you can lock your valuables, and then leave suitcase out in open. Staff were friendly. Hotel is about a 20 minute walk or a short tram ride from the central station. It is located next to Chinatown and so there are some good dining options in the area.
Stayed 2 nights in Oct 2018
Response from First Cabin Nagasaki Front Staff on 21 Nov,2018
Thank you for staying with us and for sharing wonderful feedback. We are pleased to hear that you stayed comfortable. We are looking forward to seeing you in the future again.

8/10 Good

Rj, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Nice cabin near to Nagasaki
Hotel staff and facilities I rated excellent except that i am annoyed with some noise (bag closing and opening/ tv) by other customers who don't know to follow house rules. Other than that everything is good.
Stayed 1 night in May 2018
Response from ファーストキャビン長崎 フロント on 8 May,2018
Thank you for staying with us and sharing wonderful feedback. We're glad to hear that you spent good time here. And we're sorry for any inconvenience. If you have chance, we are looking forward to seeing you.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2017
Thank you very much for staying at First Cabin Nagasaki. We are looking forward to seeing you again. Hotel staff

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding service with excellent facilities
Thank you forusing first cabin Nagasaki this time. I'm glad you commented. We look forward to using you again.

10/10 Excellent

Vinay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Nagasaki
The hotel is on a very good location right next to the town, airport bus stop, and attractions. The staff are very helpful and the hotel is new so in very modern status and comfortable. Excellent value for money and highly recommended, choose it as you will love it!
We are sorry for the late reply. Thank you for your comment. We are striving to make even better hotel. It was inspired by your comment. Hope to see you soon. We look forward to serving you again.

8/10 Good

Satoru

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2022

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
Stayed 1 night in Feb 2022

8/10 Good

mieko

Stayed 1 night in Mar 2022

10/10 Excellent

KAZUYO

Stayed 1 night in Mar 2022

4/10 Poor

TSUJINO

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2022

8/10 Good

aya

Stayed 1 night in Dec 2021
Response from ファーストキャビン長崎 on 29 Jan,2022
この度はファーストキャビン長崎をご利用頂き、誠にありがとうございます。 長崎にお越しの際にはぜひ当ホテルで旅の疲れを癒していただければ幸いでございます。 次回のお越しも心よりお待ち申し上げております。

8/10 Good

mai

Liked: Cleanliness, property conditions & facilities, room comfort
大浴場がキレイで大満足。
中央橋バス停から徒歩5分の好立地。 商店街や新地中華街、グラバー園やめがねばしなども歩いて観光できる距離。 大体一日あれば観光できると思います。 福山雅治が絶賛の思案橋ラーメンも近いですし、大浴場が使えてこの価格はコスパ高い。 キャビンも広めで、160センチちょっとの私は立って着替えも出来ました。 寝るだけ希望の人には満足度の高い宿泊施設。 近くには、すき家、ミスド、ケンタ、マック、ドトールとチェーン店も乱立。 みずほ銀行もあるので便利でした。
入り口。
大浴場入り口。
自販機もあります。
パントリー。
広めのお手洗いがあります。
Stayed 1 night in Nov 2021
Response from ファーストキャビン長崎 on 12 Dec,2021
この度はファーストキャビン長崎をご利用頂き、誠にありがとうございます。また、クチコミへのご投稿を頂きましたこと、重ねてお礼申し上げます。 お褒めのお言葉を頂くことが出来、大変嬉しく思います。 お客様からお寄せいただきましたお言葉に甘んじることなく、これからも沢山のお客様が安心して快適にお過ごしいただけるホテルづくりをするべくスタッフ一同日々精進して参ります。 またのご利用を心よりお待ち申し上げております。 ファーストキャビン長崎

10/10 Excellent

Kiyoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔で広々として安心して休めました 歩いて出島迄歩いて行くと中華街も楽しめるました
Stayed 1 night in Nov 2021
Response from ファーストキャビン長崎 on 12 Dec,2021
この度はファーストキャビン長崎にご宿泊いただきまして誠にありがとうございます。 お褒めのお言葉を頂くことが出来、大変嬉しく思います。 当館は長崎の中心街に位置しており、ビジネス・観光ともにアクセスしやすいとのお声も数多く頂いております。 お忙しい中、ご投稿を賜り厚く御礼申し上げます。 またのお越しをスタッフ一同心よりお待ち致しております。

10/10 Excellent

kenji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
便利な立地
初めての滞在でしたが立地もよいし空港からバスですぐ行ける場所で便利でした。飲み屋街でもあるし観光するのに便利でした。スタッフもかわいいし良かったです。
Stayed 2 nights in Oct 2021
Response from 馬場 on 21 Nov,2021
この度はファーストキャビン長崎をご利用頂き、誠にありがとうございます。 また、クチコミへのご投稿を頂きましたこと、重ねてお礼申し上げます。 たくさんのお褒めの言葉を頂き、私共も大変嬉しく思います。 今後もお客様に快適に過ごしていただけるよう、スタッフ一同サービス向上に努めて参ります。 またのご利用を心よりお待ち申し上げております。 ファーストキャビン長崎 馬場

10/10 Excellent

manami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
機会があればまたお願いします
Stayed 1 night in Nov 2021
Response from ファーストキャビン長崎 on 12 Dec,2021
この度はファーストキャビン長崎をご利用頂き、誠にありがとうございます。 また、クチコミへのご投稿を頂きましたこと、重ねてお礼申し上げます。 長崎にお越しの際にはぜひ当ホテルで旅の疲れを癒していただければ幸いでございます。 次回のお越しも心よりお待ち申し上げております。

10/10 Excellent

HITOMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快適でした!
初めて利用しましたが、コンパクトで大変清潔感があり思っていたより快適に過ごせました。スタッフの対応も親切で良かったです。 少し音が気になりましたが、イヤホンがあるので問題なかったです。また利用したいです!
Stayed 1 night in Nov 2021
Response from 馬場 on 18 Nov,2021
HITOMI様 この度はファーストキャビン長崎をご利用頂き、誠にありがとうございます。 また、クチコミへのご投稿を頂きましたこと、重ねてお礼申し上げます。 当ホテルが簡易宿所になりますので、構造上、大変音が響きやすい為、音に関しましてご迷惑を お掛けしましたことをお詫び申し上げます。 今後もお客様がゆっくりとお休み頂ける施設を目指し、スタッフ一同努力を重ねてまいります。 ファーストキャビン長崎 馬場

10/10 Excellent

Haruhiko

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Kento

Stayed 1 night in Oct 2021

10/10 Excellent

Yuko

Liked: Cleanliness, staff & service, property conditions & facilities
お風呂が気持ちよかったです。
Stayed 1 night in Oct 2021

6/10 Okay

SHUUJI

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

Hunter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
このようなホテル(カプセル系)は初めてでしたが、とても良かったです。まずは、価格が安かっまのは嬉しいです。あとは、お部屋やお風呂などがとてもきれいでした。
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔に保たれていて、とても快適に過ごすことが出来ました。
Stayed 3 nights in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
綺麗でした。2泊したがバスタオルは1枚のみで、2枚目は追加料金なのが不思議。
Stayed 2 nights in May 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
路面電車の停留所の近くなのでアクセスは良かったです。 このタイプの宿泊の定番の二階建てベッドでないので個室はゆったりとしていました。 荷物がベッドの下に収納できると良かったです。
Stayed 2 nights in May 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
よかったです。
路面電車駅から近く、中華街も近いので、便利。大浴場もあるので、カプセル系にしては、良いです。
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

TOMOMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Große Kapsel in guter Lage
Das Hotel ist gut gelegen zwischen Nagasakis Chinatown und einer Passage mit Geschäften und Cafés. Die Straßenbahnlinie 1 hält in der Nähe (Kankoudoori). Es ist ein Kapselhotel, aber die Kapsel an sich ist groß. Die Lüftung im Gang war etwas laut und da der Rollo der Kapsel nicht vollständig schließt, wird es nicht ganz dunkel. Das Personal ist freundlich. Von 10:00 bis 16:00 Uhr wird das Hotel geputzt.
Stayed 4 nights in Feb 2020
Response from First Cabin Nagasaki on 15 Apr,2020
Vielen Dank für Ihren Aufenthalt im First Cabin Nagasaki. Wir danken dem Zimmer und der Lage sowie dem Tribut an das Personal. Wir freuen uns auf Ihren nächsten Besuch.

10/10 Excellent

FUMIKO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快適な旅にお得なホテル
立地、清潔、快適、どこに行ってもファーストキャビンは安心なサービスを頂けます。
Stayed 1 night in Feb 2020
Response from ファーストキャビン長崎 on 17 Apr,2020
日頃よりファーストキャビンをご愛顧賜りまして誠にありがとうございます。 この度は立地や清掃面へのお褒めの言葉を頂戴し、大変うれしく思います。 今後も皆様に快適にお過ごし頂ける様スタッフ一同精進して参ります。 長崎や周辺地域にご用の際には、当館でお会い出来る事を心待ちにしております。 お忙しい中ご投稿頂き、ありがとうございました。

10/10 Excellent

HIROMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
仕方の無いことだけれど、音が気になる。 いびきのうるさい人がいたら寝れない
Stayed 2 nights in Jan 2020