The Grand Hotel Nanaimo

Property class: 3

Choose dates to view prices

Reviews

8.6 out of 10
Excellent
Consider a stay at The Grand Hotel Nanaimo and take advantage of free continental breakfast, a terrace and a garden. The on-site restaurant, Grand Cru Restaurant, offers brunch, lunch and dinner. Free in-room WiFi is available to all guests, along with a bar and a gym.
The current price is S$148
includes taxes & fees
11 Oct - 12 Oct

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a nightstand with a lamp, a framed picture on the wall, and a window with curtains.

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(121 reviews)
  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

A hotel room with two beds, a TV, a desk with a lamp, a chair, a fireplace, and a mirror.

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(15 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds

A hotel room with two beds, a nightstand with a lamp, and a window with curtains.

Club Room, 2 Queen Beds

8.6 out of 10
Excellent
(14 reviews)
  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed

A hotel room with a large bed, a sofa, a chair, and a small table.

Club Room, 1 King Bed

9.2 out of 10
Wonderful
(23 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Maple)

A living room with a sofa, armchair, coffee table, and TV stand. There is a kitchen in the background with cabinets and a microwave.

Suite, 1 King Bed with Sofa bed (Maple)

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
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About the area

Nanaimo is home to The Grand Hotel Nanaimo. Departure Bay Ferry Terminal and Duke Point Ferry Terminal are worth checking out if an activity is on the agenda. Looking to enjoy an event or a game while in town? See what's going on at Frank Crane Arena, or consider a night out at Vancouver Island Conference Centre. Discover the area's water adventures with nearby fishing, or enjoy the great outdoors with horse riding. Visit our Nanaimo travel guide
Map
4898 Rutherford Rd, Nanaimo, BC, V9T 4Z4

What's nearby

  • A calm lake with autumn foliage, a dock, and buildings in the background.
    Long Lake
    4 min walk - 0.4 km
  • Nanaimo North Town Centre
    2 min walk - 0.2 km
  • Galaxy Cinemas Nanaimo
    7 min walk - 0.6 km
  • Woodgrove Shopping Centre
    6 min drive - 5.4 km
  • Vancouver Island University
    10 min drive - 11.1 km

Getting around

  • Nanaimo, BC (YCD)
    20 min drive

Restaurants

  • McDonald's
    3 min walk
  • Smokin' George's BBQ
    15 min walk
  • Thrifty Foods
    2 min drive
  • Bodhi's Artisan Bakery
    16 min walk
  • Kame - Premium Japanese cuisine
    17 min walk

About this property

The Grand Hotel Nanaimo

  • Hotel near Departure Bay Ferry Terminal
  • Take advantage of free continental breakfast, a terrace and a garden at The Grand Hotel Nanaimo. The on-site restaurant, Grand Cru Restaurant, offers brunch, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.
  • You'll also enjoy perks such as:
    • Free self-parking
    • Smoke-free property, a 24-hour front desk and wedding services
    • A banquet hall, a vending machine and 5 meeting rooms
    • Guest reviews speak highly of the helpful staff and location
  • Room features
  • All 50 rooms boast comforts such as air conditioning and separate sitting areas, as well as thoughtful touches such as free WiFi and safes.
  • Other amenities include:
    • Fridges, microwaves and irons/ironing boards
    • Flat-screen TVs with cable channels
    • Separate sitting areas, coffee/tea makers and daily housekeeping

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  • Free Wi-Fi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 9:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Grand Cru Restaurant
  • Whik(e)y Bar

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 5 meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
A credit card must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is The Grand Hotel Nanaimo pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Grand Hotel Nanaimo?

As of 2 Oct, 2026, prices found for a 1-night stay for 2 adults at The Grand Hotel Nanaimo on 11 Oct, 2026 start from S$148, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Grand Hotel Nanaimo?

Self-parking is free at this property.

What time is check-in at The Grand Hotel Nanaimo?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at The Grand Hotel Nanaimo?

Checkout is at 11:00 AM.

Where is The Grand Hotel Nanaimo located?

Situated in Nanaimo, this hotel is within a 5-minute walk of Nanaimo North Town Centre and Long Lake. Linley Valley Cottle Lake Park and Woodgrove Shopping Centre are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Grand Hotel Nanaimo Reviews

8.6

Excellent

9.0

Cleanliness

8.0

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 527 out of 1003 reviews
Rating 8 - Good. 319 out of 1003 reviews
Rating 6 - Okay. 95 out of 1003 reviews
Rating 4 - Poor. 37 out of 1003 reviews
Rating 2 - Terrible. 25 out of 1003 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Building is beautiful, room spotless, staff very helpful and kind. Had a wonderful stay. Will stay there again!
Stayed 8 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big rooms, friendly staff excellent stay!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel , friendly & kind staff members, good selection of continental breakfast items!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room were clean and the staff friendly
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very attentive staff. Fixtures are a little dated, but still functional.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were professional and friendly. The rooms and other areas were clean and nicely decorated. Would definitely recommend!
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sparkling clean room, friendly helpful staff. The continental breakfast was good. Lots of free parking. Super quiet area. Nice towels and linens.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, very well maintained, lots of small extras. Loved the small balcony. We'll priced for the area. Easy to get to and check in was fast. Relaxing, comfortable place
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is centrally located and easy to access. Lots of free parking with a secure garage. Well appointed rooms with windows that opened. Best Nanaimo hotel I have used.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful throughout our stay for one night. The room was very clean, well-equipped, and comfortable. The restaurant and common areas were clean and welcoming. Dinner was a pleasant experience.
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness
The garden we ate our breakfast in was nice
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night everything was great! Had a great dinner at the restaurant.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and considerate
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor is wonderful, they pay attention to every detail. Great location with great price. Will be back
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food and service in restaurant.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just a great hotel and the location !!!!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience during my stay! The receptionist was incredibly helpful during the check-in process. The restaurant downstairs was also great. My waiter was so friendly and went above and beyond by giving me recommendations for nearby walking trails and places to explore, which I really appreciated and ended up loving. Overall, the friendly and helpful staff made my stay great. Thank you!
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and quite large, even had a fireplace!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying here and loved it. Clean, comfortable and great Whiskey Bar. Will definitely be back.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big rooms. Friendly staff.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and serviced daily. Staff was very polite and helpful.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another elevator would help move the guests quicker. Otherwise a great hotel and a good dinner menu. Good breakfast. I would stay at the Grand Hotel again. Sharon Great Hotel
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet and comfortable. Ours was a brief overnight stop on route so didn’t use much of the hotel facilities or location.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and the grounds were lovely and clean. I loved the style of decorating and the feel it gave off. Breakfast was good but be sure to understand if it is included with your booking as not all are. The staff were friendly and helpful.
Stayed 3 nights in Aug 2026