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"The price point did not reflect what I was expecting. The beds weren’t that comfortable and it wasn’t deep cleaned. The views & amenities were essentially what I paid for, which was okay but not sure I’d recommend this hotel to others. "

"didn't use their parking"

"Excellently breakfast buffet. The lake view room was superb. "

"I would highly recommend "

"Amenities can be updated especially the gym as the equipment is not very stable. The private onsen is nice and so is the hot stone sauna "

"Clean room, carpet is old, needs updating other than that everything is really nice. Very convenient distance to the pier. Beautiful view of Sun Moon lake. Staff are very helpful & friendly. Will stay here again in the future"

"和洋二式房間非常寬敞舒適"

"Super convenient location in Ita Thao Village. Beautiful spacious rooms!"

"good "