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Sun Moon Lake Hotel

Photo gallery for Sun Moon Lake Hotel

Lobby
Terrace/patio
Standard Room, Lake View | Premium bedding, down duvets, minibar, in-room safe
Standard Room, Lake View | Premium bedding, down duvets, minibar, in-room safe
Deluxe Quadruple Room, Lake View | Premium bedding, down duvets, minibar, in-room safe

Overview of Sun Moon Lake Hotel

Sun Moon Lake Hotel

4.0 star property

4.3/5 Excellent

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
No. 419, Zhongshan Rd, Yuchi, Nantou County, 555

Explore the area

  • Popular LocationSun Moon Lake1 min walk
  • Popular LocationShueishe Visitors Center13 min walk
  • Popular LocationShueishe Pier17 min walk

Room options

About this area

Yuchi

Located in Yuchi, Sun Moon Lake Hotel is on the Strip and on the riverwalk. Longfeng Temple and Sun Moon Lake Ci'en Ta are notable landmarks, and some of the area's activities can be experienced at Shueishe Pier and Toushe Peat Soil Basin Leisure Agriculture Area. Travelling with kids? Don't miss Formosan Aboriginal Culture Village. Make sure you don't miss outdoor adventures like hiking/biking trails and mountain climbing, or hop on a moped for hire nearby and take a self-guided tour around Yuchi.

What's nearby

  • Sun Moon Lake - 1 min walk
  • Longfeng Temple - 6 min walk
  • Shuishebayandi Park - 6 min walk
  • Shueishe Visitors Center - 13 min walk
  • Shueishe Pier - 17 min walk

Getting around

  • Shuili Checheng Station - 26 min drive

About this property

Sun Moon Lake Hotel

4-star family-friendly hotel by the lake
Take advantage of a terrace, designer shops on site and a coffee shop/cafe at Sun Moon Lake Hotel. Adventurous travellers may like the rowing/canoeing at this hotel. Treat yourself to aromatherapy, a body treatment or reflexology at the on-site spa. The on-site Taiwanese cuisine restaurant, Lobby Bar, features light fare. Free in-room WiFi is available to all guests, along with a garden and a playground.
You'll also enjoy perks such as:
  • Free self-parking
  • Buffet breakfast (surcharge), free bike hire and an electric car charging station
  • Massage treatment rooms, tour/ticket information and a porter/bellboy
  • Guest reviews speak well of the breakfast, helpful staff and location
Room features
All 106 rooms boast comforts, such as premium bedding and Laptop workspace, as well as perks, such as air conditioning and dressing gowns. Guest reviews highly rate the size rooms at the property.
More conveniences in all rooms include:
  • Highchairs, baby baths and children's dinnerware
  • Down duvets and free cots/infant beds
  • Bathrooms with rainfall showers and deep-soaking baths
  • 37-inch HDTVs with premium channels
  • Wardrobes/cupboards, balconies and a personal chef

Languages

Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and COVID-19 Guidelines (WHO)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • On-site parking options include a carport and a garage

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: TWD 528 for adults and TWD 308 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Lobby Bar

Things to do

  • Arcade/games room
  • Canoeing
  • Designer shops
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Karaoke
  • Playground
  • Sauna

Family friendly

  • Arcade/games room
  • Baby bath
  • Children's games
  • Children's dinnerware
  • Free cots/infant beds
  • High chair
  • Laundry facilities
  • Playground
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms - 4

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body treatments
  • Couples treatment room(s)
  • Massages
  • Massage/treatment rooms
  • Reflexology
  • Spa open selected days
  • Steam room
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Doorbell and phone notification
  • Hand-held showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 37-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Free bottled water
  • Minibar
  • Fridge

Outdoor space

  • Balcony

More

  • Chef
  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Window screens

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Policies

Check-in

Check-in from 3:00 PM - anytime
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out fee: TWD 1000
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for TWD 1320.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: TWD 528 for adults and TWD 308 for children (approximately)
  • Late check-out fee: TWD 1000
  • Rollaway bed fee: TWD 1320.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Sun Moon Lake Hotel
Sun Moon Lake Hotel Taiwan/Nantou
Sun Moon Lake Hotel Yuchi
Sun Moon Lake Yuchi
Sun Moon Lake Hotel Hotel
Sun Moon Lake Hotel Yuchi
Sun Moon Lake Hotel Hotel Yuchi

Frequently asked questions

Is Sun Moon Lake Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at ?

As of 26 Sept,2022, prices found for a 1-night stay for 2 adults at on 28 Sept,2022 start from S$233.88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sun Moon Lake Hotel?

Self-parking is free at this property.

What time is check-in at Sun Moon Lake Hotel?

Check-in is from 3:00 PM - anytime.

What time is check-out at Sun Moon Lake Hotel?

Checkout is at 11 AM. Late checkout is available for TWD 1000.

Where is Sun Moon Lake Hotel located?

This family-friendly Yuchi hotel is located on the Strip, within a 10-minute walk of Longfeng Temple and Shuishebayandi Park. Shueishe Pier and Xiangshan Visitor Center are also within 2 mi (3 km).

Can I cancel my reservation for free at Sun Moon Lake Hotel and receive a full refund?

Yes, Sun Moon Lake Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Sun Moon Lake Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 387 out of 859 reviews
5 - Excellent 45%
Rating 4 - Good. 357 out of 859 reviews
4 - Good 42%
Rating 3 - Okay. 70 out of 859 reviews
3 - Okay 8%
Rating 2 - Poor. 34 out of 859 reviews
2 - Poor 4%
Rating 1 - Terrible. 11 out of 859 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.4/5

Staff & service

4.4/5

Amenities

4.3/5

Property conditions & facilities

4.2/5

Eco-friendliness

4/5 Good

Hiroshi
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very comfortable hotel
Stayed 2 nights in Aug 2022

5/5 Excellent

YEN-LING
Stayed 1 night in Jun 2022

5/5 Excellent

Pin Ching
Stayed 2 nights in Jun 2022

3/5 Okay

YUCHEN
Stayed 1 night in Jun 2022

4/5 Good

HUI-TING
Stayed 1 night in May 2022

5/5 Excellent

HSUANI
Stayed 1 night in Apr 2022

4/5 Good

henrik
Stayed 1 night in Apr 2022

4/5 Good

Hsienchun
Stayed 1 night in Apr 2022

5/5 Excellent

YUEH CHUAN
Stayed 1 night in Apr 2022

5/5 Excellent

CHIA PIN
Stayed 1 night in Apr 2022