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Reviews of Napoli Chiaia 32 Deluxe Residence

Napoli Chiaia 32 Deluxe Residence
Via Chiaia 197, Naples, NA

Reviews

8.4

Very good

Rating 10 - Excellent. 20 out of 50 reviews" "
Rating 8 - Good. 21 out of 50 reviews" "
Rating 6 - Okay. 8 out of 50 reviews" "
Rating 4 - Poor. 0 out of 50 reviews" "
Rating 2 - Terrible. 1 out of 50 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Habib

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good for the price
Was nice good location good for the price
Stayed 1 night in Sep 2019

10/10 Excellent

Mr W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a fantastic place! Good location, very clean and well planned room, very big and comfortable bed, friendly and very helpful staff. And free breakfast in your room - choice of items and always on time. The bathroom is also top notch, big shower and everything works.
Stayed 3 nights in Sep 2019

2/10 Terrible

Jordan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely shocking
The fact that I booked the hotel and immediately after confirmation I needed to change my dates I was told there was absolutely nothing I could do. I offered to pay extra to get the dates moved to the following week with plenty of notice but the best response I received was ‘try and sell the tickets to someone else’. A complete joke of a hotel and unprofessional in every aspect.
Stayed 2 nights in Jun 2019

6/10 Okay

Helio, SJ Boa Vista, SP, Brazil

Travelled with family
Liked: Cleanliness, staff & service
Thanks Federica for the support with my stolen passport
Stayed 4 nights in Mar 2019

8/10 Good

Alexander

Good hotel in great location
Clean. Safe. Super friendly staff. Beds are a bit hard. Fabulous location with delicious pizza just down the road in either direction. Breakfast was delivered to our room each morning which was nice. Simple European breakfast...cereal, hard toast, pastry, whole fruits.
Stayed 3 nights in Aug 2018

6/10 Okay

Genevieve

Stayed 4 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Lovely experience very helpful friendly staff great coffee every morning very comfy bed
Stayed 4 nights in Aug 2018

8/10 Good

Tamsin, Cornwall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely apartment, helpful staff but hard to find
It took us a while to find the residence, despite following Google maps, there are no clear signs outside but when we did find the hotel it was lovely. The staff are very helpful, even though they are not always on site, there is an easy way to contact them by phone. The breakfast in the room was a really lovely novelty and the room was well equiped for any cooking you may wish to do. We had an issue with the shower flooding our room, but the receptionist immediately called a plumber and re-roomed us so that we were not affected. The room we were moved to was just as nice but a little worn around the edges. Overall though I cannot speak highly enough of the staff and would definitely come back!
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Disliked: Room comfort
Room right next to noisy kitchen
I booked this hotel for its AWESOME location and price but was slightly worried about the limited check-in hours. Luckily (actually not so good if you need luck to check-in), a staff member stopped by when I was about to WhatsApp help. My single room was huge but so was the furniture so I felt that there wasn't much space to move around. But that's fine. One thing I do have to warn people against is that Room 1 is right next to the kitchen. The staff start preparing breakfast at 7am so you will hear EVERYTHING. If you are a relaxed traveller who prefers to sleep in, this hotel, or Room 1 at least, is not for you.
Stayed 3 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for city break; excellent staff!
Lovely hotel; nice breakfast brought every morning to your room. Staff are exceptional - very welcoming, friendly & helpful. The lady who met us on our first day at the reception desk gave us lots of useful tips on what to see & do, where to eat & how to get around. Great location: walking distance to Via Toledo metro (about 10 minutes & from here it’s 3 stops to Stazione Centrale, where you can catch national trains as well as the local Circumvesuviana train to Mount Vesuvius, Pompeii, Sorrento); about 15-20 minute walk to Molo Beverello port for ferries to Ischia, Capri, etc; 10 minute walk to the harbour area & promenade which is packed with lovely seafront restaurants & about 15 minutes to Funicular di Chiaia (definitely recommend catching this train up to Piazza Vanvitelli in Vomero & visiting Castel Sant’Elmo for stunning 360 views of Naples!). Hotel is clean, quiet & safe; all in all, a great base for us during our stay in Naples and we would highly recommend!
Stayed 6 nights in Jun 2018
Response from MDN on 19 Jul,2018
Dear Guest, thank you for your great review. We are really pleasent to read such wonderful word that is why we love to do what we do. All the staff of B&B Chiaia 32 Deluxe Residence will be glad to host you again Greetings from Naples

10/10 Excellent

Jen, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It very convenient to shops and bar. Staff are helpful
Stayed 3 nights in Jun 2018

10/10 Excellent

Luis, APULIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great.
Excellent position and excellent residence. I will come back.
Stayed 1 night in May 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Le sorprese che non piacciono
Sicuramente se avessi avuto un’altra stanza il mio soggiorno sarebbe stato perfetto. Mi hanno dato (a mia insaputa) una stanza senza la finestra che comunicava con la cucina dalla quale alle 6,30 partivano tutti i rumori (frullatori, piattino ecc) della colazione. Pulizia ottima. Raccomandato a chi ha il sonno pesante. Posizione perfetta per visitare Napoli
Stayed 3 nights in Oct 2021

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, room comfort
Nice Apartments in super central Location
Nice Apartment in very Good Location, very nice Stuff and Good Little breakfast!
Stayed 3 nights in Jul 2021

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, room comfort
Benissimo
Centralissimo, personale cortese e sempre disponibile.
Stayed 2 nights in Sep 2020
Response from chiaia 32 on 4 Nov,2020
grazie e spero di rivederla presto

10/10 Excellent

SERGIO TADEU

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2020

6/10 Okay

Chiara, Bergamo

Business traveller, Travelled with partner
Disliked: Cleanliness
Il residence e' in pieno centro, la ragazza alla reception gentilissima e molto cordiale. La camera spaziosa, peccato per la pulizia davvero poco accurata.
Stayed 1 night in Jan 2020
Response from Federica on 27 Jan,2020
Gentilissima, grazie per il suo commento tuttavia ci piacerebbe comprendere cosa non ha gradito o cosa intende per la pulizia poco accurata. Restiamo a Sua disposizione poichè la pulizia è uno dei nostri punti forti Cordiali Saluti Federica

6/10 Okay

Takeru

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2019

10/10 Excellent

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centralt beliggende i hyggelig gade. Pænt stort værelse, pænt og rent. Morgenmad blev serveret på værelset og var en smule kedelig. Men generelt dejligt sted og god service
Stayed 4 nights in Oct 2019

10/10 Excellent

Maria, Bilbao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto la situacion del alojamiento, la recepcion, el desayuno en la habitacion y la limpieza
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lo consiglio
Il soggiorno è stato rispondente alle aspettative, con disponibilità a rispondere anche a richieste fuori da quelle programmate. Collocazione comodissima per la visita alla città. Lo consiglio
Stayed 4 nights in Sep 2019

6/10 Okay

ROBERTO

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Servizio e rispetto per il cliente molto scarso.
Sono ancora in attesa di ricevere copia della fattura. Sono dovuto andare via senza e questo potrà creami problemi con la mia azienda. Sollecitato più volte le informazione, nessuna fattura è pervenuta.
Stayed 2 nights in Jun 2019
Response from MDN on 23 Jun,2019
Gentilissimo, buongiorno dal Chiaia 32. In riferimento alla Sua opinione sul ns. staff ci teniamo a precisare quanto segue: La fattura è elettronica per tanto viene inviata direttamente in azienda la copia le è stata mandata con ricevuta di invio di posta da parte dell'agenzia dell'entrate ci sta dicendo che non ha ricevuto nulla? Abbiamo l'indirizzo mail che ci ha fornito attraverso la sua prenotazione ed è stato inviato tutto lì richiedendo tra l'altro riscontro restiamo a Sua completa disposizione Distinti saluti La direzione

8/10 Good

Verified traveller

Stayed 2 nights in Jun 2019

10/10 Excellent

Daniela

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
originale,silenziosa,comoda,centrale, piacevolisima. tornerò volentieri.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura piacevole e pulita. Personale disponibile.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Bene l’accoglienza, bella stanza con tutti i conforts, ottima pulizia, colazione completa in camera in perfetto orario, grande cortesia e competenza nei consigli. Ottima location. In complesso ottima esperienza. Consiglio la struttura.
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambres peu lumineuses. Bon emplacement car stratégique pour les différentes visites. Petit déjeuner à améliorer....
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
situation géographique idéale et personnel au top. Nous avons pu laisser nos bagages jusqu'en fin de journée le jour de notre départ.
Stayed 5 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Sijainti loistava. Aamupalalle toiveita: olis kaivannu leikkelettä, hedelmiä tms.
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pulizia, cordialità, ospitalità, e cura del cliente sono le peculiarità di questa struttura ben posizionata e gradevole anche a livello estetico...!!!
Stayed 4 nights in Jan 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Posizione comodissima e ottimo rapporto qualità/ prezzo.
Stayed 4 nights in Jan 2019

10/10 Excellent

Annamaria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una sorpresa inaspettata
Eccellente struttura in pieno centro, caratterizzata da ambienti moderni, arredati con gusto e dotati di ogni comfort. Le principali attrazioni sono raggiungibili a piedi. Il personale estremamente cortese, preparato, disponibile durante l’intera permanenza. L’unico consiglio per rendere il soggiorno perfetto? La colazione! Ottimo il servizio in camera ma in una città come Napoli non dovrebbero mancare mai prodotti tipici del territorio. Torneremo certamente
Stayed 2 nights in Jan 2019

8/10 Good

bernard

Liked: Cleanliness, room comfort
Bella ma...........
Tutto molto bello, pulito, caldo, zona strategica per visitare la città, unica nota dolente la colazione, da migliorare.
Stayed 6 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
La collocazione comoda per tutto, pulizia eccellente con personale molto cortese specie Stefan e la moglie che erano bravissimi. Le camere comode ma poco illuminate ed insonorizzate. Nel complesso ci tornerei volentieri.
Stayed 5 nights in Dec 2018

8/10 Good

AMELIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comodissima la pisizione e personale molto dispinibile
Stayed 3 nights in Nov 2018

6/10 Okay

Adriane

Disliked: Cleanliness
Vale só pela localização!
Vale pela localização, a entrada está em reforma, o quarto em que fiquei tem a janela de frente para um escritório e estava com cheiro de cigarro.
Stayed 2 nights in Oct 2018

10/10 Excellent

Carmelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Monolocale in centro a Napoli
Ottimo monolocale in pieno centro. Il monolocale ben arredato e confortevole è posizionato al primo piano di un palazzo senza ascensore. Da consigliare
Stayed 3 nights in Sep 2018

8/10 Good

Luz, España

Liked: Cleanliness, staff & service, property conditions & facilities
Situación excelente
Habitación limpia y agradable. Los trabajadores muy amables. Te explican todo sobre Nápoles y el café del desayuno, buenísimo.
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
フロントに誰もいない
19時前についたがフロントに誰もいなかった 電話するように張り紙があり、電話したら人が来てくれた 英語がある程度できないと厳しいと感じた。
Stayed 2 nights in Aug 2018

8/10 Good

Concetta Silvana

Es war schön und sehr freundliches Personal es hat aber kein Lift
Stayed 2 nights in Aug 2018

10/10 Excellent

Amal Leila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great location and super friendly staff! Frederica was great at providing information. Everyone we met was super friendly. Only minor issue was the noise from the street but I guess that’s normal if you want to be in such a central location.
Stayed 2 nights in Aug 2018

10/10 Excellent

Nathalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Staff gentile , colazione in camera ottima. Ci vorrebbe solo una reception fissa
Stayed 2 nights in Jul 2018

8/10 Good

Julia, Brandenburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super gelegene Unterkunft in Neapel
Sehr schöne saubere Zimmer im Herzen Neapels! Alles was das Herz begehrt vor der Tür( Pizzeria, Apotheke etc.).Uns hat es sehr gefallen. Gerne wieder. Nettes Personal. Frühstück im Zimmer-> sehr schön! Perfekt für Städtereisen!
Stayed 4 nights in Jul 2018

10/10 Excellent

Roberto, Torino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ottimo
Posizione ottima, arredamento bello e personalizzato, personale molto gentile, cortese e disponibile anche per indicazioni turistiche. Consigliatissimo !
Stayed 4 nights in Jul 2018

8/10 Good

Willemien, Amsterdam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
dicht bij het historische centrum.
Prima verblijf alles netjes, ontbijt op de kamer, schoon en een heerlijke douche. Al bij al ga daar zeker nog eens boeken.
Stayed 5 nights in Jun 2018
Response from MDN on 19 Jul,2018
Dear Guest, thank you for your great review. We are really pleasent to read such wonderful word that is why we love to do what we do. All the staff of B&B Chiaia 32 Deluxe Residence will be glad to host you again Greetings from Naples

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent établissement par : - sa situation : proche du quartier historique, du métro, du port dans une rue commerçante. dépose du bus de l'aéroport à 600 m ( terminus au port de tourisme ) - son accueil attentif, possibilité de garder les bagages - qualité des chambres/studio wifi correct
Stayed 5 nights in Jun 2018

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2018