Terrace/patio

Reviews of Napoli Squares Suites

Napoli Squares Suites
Piazza Museo Filangieri 247, Naples, Città Metropolitana di Napoli

Reviews

9.6

Exceptional

Rating 10 - Excellent. 109 out of 132 reviews" "
Rating 8 - Good. 19 out of 132 reviews" "
Rating 6 - Okay. 2 out of 132 reviews" "
Rating 4 - Poor. 2 out of 132 reviews" "
Rating 2 - Terrible. 0 out of 132 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Morgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nella was amazing! The room was clean and comfortable, and it was a very secure building. The location was great for coffee, food, and walking around! The only reason I would give it 4 stars and not 5, is the location (nothing to do with the accommodation) - while I felt safe during our stay, this is not the “nice” part of Napoli. It is away from the water/ views, but if you are okay with that, it is a great area to have a more authentic experience! You can walk to all of the sites, or take a taxi/ public transportation.
Stayed 2 nights in Mar 2024
Response from Nella on 26 Mar,2024
Thank you for your amazing review, I’m really happy that you have enjoyed your stay at Napoli Square suite, about the distance from the waterfront it’s because we are into the historical center so if some guest choose us is because he wants to see the old city with all the famous attractions we have close by, the waterfront is just 20 minutes away from here, so it was never a problem for my guests thanks again and I hope to see you here again

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023
Response from Nella on 12 Nov,2023
Thank you so much

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, large kitchen that is great for friends and families to commune in, and a very central location that is nice for walking to places.
Response from chiara on 16 Oct,2023
thank you for your review and kind words, we hope to have you here again in the future!

10/10 Excellent

Alfredo

Stayed 3 nights in Oct 2023
Response from chiara on 18 Oct,2023
thank you so much

6/10 Okay

Tracy

Travelled with family
AC did not work, bedding was limited, staff was not available after 5 and before 9 am.
Stayed 2 nights in Oct 2023
Response from Nella on 12 Oct,2023
Thanks for the time you spend to review us , as you can read before booking , our reception opens at 9 AM and closes at 8 PM. sometimes we are not there in the afternoon but We are always available by phone or WhatsApp . Did you say someone that the air-conditioning didn’t work? Because it is the first time I heard about it, we always cares about our guests needing and we’re always ready to support them and to fix any problem where we can. About the bed we have a double bed , by the way I hope you have enjoyed your stay in Naples, greeting from the staff

10/10 Excellent

Anne-Marie

Stayed 6 nights in Sep 2023
Response from chiara on 18 Oct,2023
thank you so much

10/10 Excellent

Tina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and service
Great location and staff really helpful. Room was ready early for arrival time. Nice homely feel.
Stayed 4 nights in Sep 2023
Response from chiara on 16 Oct,2023
thank you for your rate, it really means a lot to us. we try our best to make the stay as good as possible.hope to have you here again next time!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from chiara on 18 Oct,2023
thank you so much

8/10 Good

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central location
Great central location with a fantastic roof garden and shared kitchen. It felt like you had a whole apartment to yourself. Would definitely recommend to friends and family
Stayed 5 nights in Aug 2023
Response from chiara on 14 Aug,2023
thank you for your review, we are glad your stay here was enjoyable. hope to have you here again next time

10/10 Excellent

Mahmoud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A genuinely Wonderful Place in the heart of Napoli. Walkable to all attractions
Stayed 4 nights in Jul 2023
Response from chiara on 14 Aug,2023
thank you for your review, we are glad your stay here was good. we are near the centre and you can both walk or take the metro.hope to have you here again next time

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind people working here and we loved how small the place was. There were only a few rooms in total and they were very, very nice. Great location, quiet, but lots of things close by and walkable. Really appreciated all the help from the staff to get settled in, change our reservation as needed, provide recommendations, and book us a taxi. Would stay here again for sure.
Stayed 2 nights in Jul 2023
Response from chiara on 14 Aug,2023
thank you for your reply, we are here to help and make your stay here easy and enjoyable.hope to have you here again

10/10 Excellent

sherry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our host(s) at Napoli Square Suites were hospitable and accommodating, tending to our room, and greeting us, and providing recommendations. Our room was pristine and comfortable. The pillows are the BEST!!
Response from chiara on 14 Aug,2023
thank you for your review, we are glad your stay here was good, we are here to give you the best suggestion to visit the city and where to eat the best plates of the neapolitan cuisine.hope to have you here again next time

10/10 Excellent

Jamie-Lee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable. Nice staff and great location.
Stayed 3 nights in Jul 2023
Response from Nella on 16 Aug,2023
Thanks for your review, it was a pleasure have you here!!

8/10 Good

Javier

Liked: Cleanliness, property conditions & facilities
The room itself was in great conditions. You could tell it was newly remodeled however the area outside and where the actual place is , is not nice at all. The room was clean and smelled really good. However, the building is in horrible conditions outside which is not shown on the property pictures here and the evaluator is small and need a key to go up each time. Once you get to the “hotel” floor you forget of the surrounding of the building but that’s something I thought I would point out since it caught us by surprise. We also did check in “online”. Staff was fun friendly and understanding since our flight got delayed and weren’t able to get there on the scheduled appt time. Location was also great , very close to many key spots.
Stayed 2 nights in Jun 2023
Response from chiara on 11 Jul,2023
hello, thanks for the review, we are situated in an old building near the historical center, the outside is renovated but not the inside, hope this didn't effected your stay.hope to have to here again

8/10 Good

Shannon

Travelled with family
Liked: Cleanliness, property conditions & facilities
While the room itself was very nice and clean, the area around the hotel is not. This was an okay place to stay if you are in Naples for a couple days. Be sure to have an international cell phone plan because the property contacts you through text with you check-in information. There was nobody at the front desk to welcome us— a friendly neighbor let us in. With hat being said, make sure you are on time for your scheduled appointment to check in.
Stayed 2 nights in Jun 2023
Response from chiara on 11 Jul,2023
hi, thanks for the review, we want to be here to welcome you at the check is, that's why we ask for time arrival, so we can explain you everything and give you advices

4/10 Poor

Martha

Liked: Cleanliness
Disliked: Staff & service
The room was ok and clean but very inconvenient to get to it. Had to use a key, very difficult to use, to get into a very small elevator to get to the hotel, another key to enter to the hotel, and another key to the room. I informed the receptionist what time we were going to be there, since I was told somebody was going to be there by appointment only, but instead of waiting for us, she sent me the information on how to get in and said somebody else was going to be there at 5:00 pm to greet us. Nobody was there to answer some questions. Finally the last day we were able to talk to somebody in person and it was ok, but by then we had a really bad impression of their customer service. Other than that, it was ok
Stayed 2 nights in May 2023
Response from chiara on 11 Jul,2023
hi, thanks for the review, i'm so sorry for the misunderstanding and couldn't be able to welcome you in person, we will try our best in the future. since there are different doors, we have for each of them a key to use, but it's very easy to use them

10/10 Excellent

Janice

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were wonderful. The communal kitchen was very well equipped. It is very well located . Great stay
Stayed 2 nights in May 2023
Response from chiara on 11 Jul,2023
thank you for your review,, very glad you enjoyed your stay, hope to have you here again

10/10 Excellent

catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Nella on 17 Jul,2023
thank you

8/10 Good

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was a unique 6 room property - with a lovely outdoor space and a large common area with enough space and kitchen/dining furnishing to have breakfast or a light meal. The staff, Chiara and Nella were very pleasant, helpful and accommodating.
Stayed 2 nights in May 2023
Response from chiara on 11 Jul,2023
hi, thanks for your review, we always try our best to make guests safe and comfortable, glad you enjoyed your stay, hope to see you again

10/10 Excellent

Alekhya

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff, excellent service, everything was spotless and clean. Room and bathroom were so nice. Perfect location to go shopping. We would definitely stay here the next time we’re back in Naples.
Stayed 3 nights in May 2023
Response from chiara on 11 Jul,2023
hi, thank you for the review, we will wait for you to spend your holiday here

8/10 Good

David

Stayed 3 nights in May 2023
Response from chiara on 18 Oct,2023
thank you so much

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in old Naples
Perfect little 6 room hotel, right in old Naples, bars, restaurants, shops all closeby. Looks a bit gritty on the outside but no worry super modern and very clean, A/C. A plus, a nice rooftop terrace with patio furniture. Very happy with my stay.
Stayed 2 nights in May 2023
Response from chiara on 18 Oct,2023
thank you so much for your words, hope to have you here again!

10/10 Excellent

Dexter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and modern place to stay at heart o old city
Napoli square Suites is a new looking apartment that has 6 rooms being used as BnB, with a common kitchen and roof top deck for everyone to use. As a shared space it's unique and clean. However, the only draw back is if the other guests are noisy and loud. My room was next to the kitchen so I could hear their loud voices and the noise from their dishes. But that's the fault of the other guests and not the property. Over all a clean and nice place to stay. Judy at the edge of the old city. Walking distance to many places. Had an elevator as is common for all places in the area. Tiny elevator for one and some luggage. Then a short flight of steps up. But the staff were very helpful.
Stayed 4 nights in May 2023
Response from chiara on 18 Oct,2023
thank you so much for your review, it really means a lot to us. hope to have you here again!

6/10 Okay

scott

Stayed 2 nights in Apr 2023
Response from Nella on 18 Oct,2023
thank you so much

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, excellent facilities, extremely safe.
Stayed 7 nights in Apr 2023
Response from chiara on 18 Oct,2023
thank you so much, hope to have you here again!

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay at Napoli Squares Suites. The place is very secure and nicely renovated. Location was great too within minutes of the historical centre. There is a roof terrace and communal kitchen which was a nice extra facility, we didn't use the terrace unfortunately as it wasn't quite warm enough yet. Overall, would stay again and recommend!
Stayed 5 nights in Apr 2023
Response from Nella on 18 Oct,2023
thank you so much for your kind words, hope to have you here again!

10/10 Excellent

Harry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly host and really enjoyable stay.
Stayed 2 nights in Mar 2023
Response from Nella on 18 Oct,2023
thank you so much

8/10 Good

Simon

Stayed 3 nights in Oct 2022

8/10 Good

anthony

Stayed 1 night in Oct 2022

10/10 Excellent

Sania

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great conditions, rooms big and nice bathroom was amazing. Surrounding location not nice.
Stayed 2 nights in Sep 2022
Response from Nella on 9 Oct,2022
Thank you

10/10 Excellent

Shawana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff who were helpful in holding our luggage while our room was getting cleaned. Staff also provided recommendations on what to do and where to eat. They also helped arrange for a taxi as we had an early morning flight the day we checked out.
Stayed 2 nights in Jul 2022
Response from Nella on 20 Jul,2022
Thank you

10/10 Excellent

luke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff - stunning rooms.
Stayed 4 nights in Apr 2022
Response from Nella on 18 May,2022
Thanks for your review. It was a pleasure have you here!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice renovated place
Very nice place with renovated room, kitchen and nice roof top. Smooth communication to arrange arrival and departure time, got a lot of recommendations on what to do and where to eat in Napoli. The bathroom is very nice but if you are very picky on beds, you might find them too soft.
Stayed 1 night in Jun 2021
Response from Nella on 1 Jul,2021
Thanks for your review. It's important for us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great Service
Very friendly and helpful staff
Stayed 2 nights in Jun 2021
Response from Napoli Squares Suites on 13 Jun,2021
Thank's a lot for your kind valutation. Hope to see you again. Kind Regardes

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Staff, great communication. We loved it
Excellent communication from Staff. Loved the hotel from start to finish. Beds were super comfy, location was in the heart of the Centro Storico. Nella and Lucia made everything easy and fun
Stayed 1 night in Oct 2020
Response from Napoli Square Suites on 14 Oct,2020
Dear William, We thank you for the evaluation, we are pleased you enjoyed your stay, it is a great satisfaction to know that you have done a good job. We look forward to seeing you soon. Many greetings Nella e Lucia

10/10 Excellent

Verified traveller

Stayed 3 nights in Sep 2020
Response from Napoli Square Suites on 2 Oct,2020
Le siamo grati per la valutazione, speriamo di poterla ospitare nuovamente, al prossimo tour!!

10/10 Excellent

Anna-Maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
surprise in Naples
The exterior looks a bit daunting but is misleading, this is a great place to stay virtually on the fringes of the historic centre of Naples. Excellent security, very spacious rooms, impeccably clean and most importantly welcoming and exceptionally helpful staff. Nothing is too much trouble. Great value for money too. The rooms are elegantly furnished, WiFi is extremely good and you are a short walk from the Duomo. Highly recommended
Stayed 1 night in Sep 2020
Response from Napoli Square Suites on 20 Sept,2020
Dear Mrs. Anna, we are happy that you liked our structure and that you appreciated the atmosphere. We thank you for your positive comments on our attentive and hardworking staff to always provide great service. We look forward to seeing you again in the future. Best Regards

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem...highly recommend
Hotel was a hidden gem...a bit difficult to find at first but overall far exceeded my expectations. Our room was large and had all the modern amenities. Also, the staff was attentive, polite, and very helpful. It also helped that they spoke great English. The location at first appears rough but at no time did we feel unsafe and it turns out the location was great. An easy walk to just about all the areas we were looking to visit and close to several wonderful restaurants (I would recommend Restaurant 1906 which I literally a 2 min walk from the hotel). Overall I highly recommend and would stay here again if I found my way back to Naples.
Stayed 3 nights in Aug 2020
Response from Napoli Square Suites on 29 Aug,2020
Thank you very much for your kind evaluation, we are happy you have had a happy stay, we will be happy to host you again for the next Neapolitan holiday. Regards Nella e Lucia

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location in relation to most local attractions and about a 15 minute walk from the train station. Service was exceptional and staff was very friendly and able to accommodate all of our needs. Room was nice with very nice bathroom. A little bit difficult to find from the street as it is located on the third floor and you have to enter a little courtyard/parking area and take stairs to the right. But overall a great place to stay with excellent staff members!
Stayed 1 night in Feb 2020
Response from Napoli Square Suites on 20 Feb,2020
We were happy to welcome you and have been helpful, thanks for your kind evaluation, we appreciate it very much. We look forward to seeing you for your next trip to Neapolitan land. Sincerely The staff

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best.
This is a special place to stay. It's a great location right around the corner from all the excitement of Naples. Lucy, who manages the property, goes above and beyond to take care of every guest. The rooms are somehow spacious even in this cramped part of a very busy city. Yes, the bathrooms can feel small if you are large, but they are nicely updated and immaculately clean. Thank you - one of the best stays I've ever had. Will return for sure.
Stayed 4 nights in Feb 2020
Response from Napoli Square Suites on 16 Feb,2020
Thank you for your comment Mr. Daniel, we were happy to host you and that your stay was appreciated, you had a taste of our city and we hope to welcome you again. Have a good trip Many greetings The staff

10/10 Excellent

Danilo A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I recommend
Great service, great room.
Stayed 5 nights in Jan 2020
Response from Nella on 13 Jan,2020
Thank you so much,we hope to see you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019
Response from Napoli Square Suites on 19 Nov,2019
Thanks for your review, it's important for us, good luck and best regards from all the staff

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place close to everything very convenient excellent staff I would stay there again...
Stayed 3 nights in Nov 2019
Response from Nella on 15 Nov,2019
Thanks for your review, it's important for us read your feedback. You were a great guests and we really hope to have you here again ; Best regards from all the staff

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a very nice place, very well kept, very well located and wonderfully managed by Lucia and the rest of the crew.
Stayed 7 nights in Oct 2019
Response from NElla on 2 Nov,2019
Thanks for your review ,it is important for us and we are happy you have enjoyed your stay. Best regards from all the staff.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well taken care of in every way. i can"t think of any negatives whatsoever!
Stayed 4 nights in Sep 2019
Response from Nella on 23 Oct,2019
Thank you so much for your review it was a pleasure have you here and we are really happy you have loved your stay . Best regards from the staff

10/10 Excellent

Chandrika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Napoli Square Suites on 20 Oct,2019
Thank you for this wonderful 10! we are happy you have been enthusiastic about our structure, we work hard and your satisfaction is our reward. we hope to have you again with us. Best regards The staff

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern clean rooms with all the facilities required. Very useful kitchen and terrace available. Located in heart of historic centre so some walking required to use all forms of public transport. Helpful staff. Good security.
Stayed 7 nights in Oct 2019
Response from Nella on 14 Oct,2019
Thank you for your review, it was a pleasure have you here ,you were a great guest and we really hope to have you here again. Best regards from all the staff

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Little gem in the middle of Naples. Quite difficult to find but we had help from Nella, even the taxi driver was unsure but soon clarified.
Stayed 2 nights in Sep 2019
Response from Nella on 3 Oct,2019
It was a pleasure have you here and we really hope to see you again , you were been really cute guests . Best regards from the Staff

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very hard to find due to no address or name outside the building. It took a very long time to find after asking several people where it was. The hostess actually came to the street to find us.Otherwise after getting in , it was very nice and the hostess was excellent.
Stayed 2 nights in Sep 2019
Response from Nella on 3 Oct,2019
Thanks for your review,it was a pleasure have you here and we hope to see you again . Thanks a lot

8/10 Good

Fred, Texas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice and newly remodeled. Unfortunately, the city of Naples is very run down and dirty.
Stayed 2 nights in Sep 2019
Response from Nella on 29 Sept,2019
Thanks for your review, it was a pleasure have you here and i'm sorry you have found our city dirty .