Dear Rahul; Thank you for your review.Thank you very much for being satisfied with our hotel. Your comments motivate us to do our job better.We ask all guests checking out fromhotel how their stay was and whether they had any problems. This shows that we always prioritize guest satisfaction. None of my employees and I ever force anyone to write a review, no one can force anyone to write a comment! We also have an agency belonging to our hotel and we organize Cappadocia trips to provide the best service to our guests, to prevent them from encountering any problems outside and to help them have a good holiday! This is not called hard selling.Kind regards,

Dear Guest, Thank you for your review. We are very happy that you liked our hotel and staff.First of all, I would like to say that no matter which country in the world and which cave you go to, your phone will not receive a signal in a cave.This is not modern apartment, your room is a natural cave room. In order to solve this situation, we have put access points in all our rooms so that our guests can easily access the internet. It has nothing to do with whether your room is standard or not. If there was a problem with your internet in the room, if you told the reception, we could have solved this by resetting your modem, but you did not notify us.I think that there is no need to explain the thickness of the rocks as the rooms are caves. In a boutique hotel where 17 rooms are next to each other, whether or not there is a standard room, if the guest who comes out next door makes noise, you will hear the sound as long as you hear it. There is nothing that we can do.But you are right about the fact that the cleaners should be more quiet when they do their work. We have given them warnings.As a result, every room in the standard or top category can have problems on the internet due to technical problems. The service provided to the rooms is the same regardless of the category difference.We wish you all the best .Zara Cave Hotel